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Rating: 5 out of 5
Great! Lots of choices, fast delivery, quality in line with the price paid.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Quite serious
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A
Rating: 5 out of 5
Fast delivery, pleasant site.
However, the package arrived torn (probably during delivery).
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However, the package arrived torn (probably during delivery).
A
Rating: 5 out of 5
N/A
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A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Received very quickly. Well packaged with a hat support. Just missing the small cork strips for possible adjustment. Good value for money.
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A
Rating: 5 out of 5
MAGNIFICENT
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A
Rating: 2 out of 5
Upon taking it out of the padded envelope, the product looks more like a cloth for cleaning the car than a hat to wear on the head... does not correspond to the representation on the Traclet site... at 45 euros, it's expensive.
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Response from Chapellerie Traclet
Hello, as shown in the photos of the bucket hat, the bucket is not a stretched fabric but more flexible since this bucket is not a hat that holds like the organic bucket reference 11530. https://www.chapellerie-traclet.com/fr/bob-chapeau-bucket-hat/11530-bob-organic-anti-uv.html. Remaining at your disposal to find a headgear that suits you better. Best regards, Traclet Sebastien
A
Rating: 5 out of 5
Very fast and careful shipping, the hat is very beautiful and well packaged! Really great!
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A
Rating: 5 out of 5
EXCELLENT SERVICES.
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A
Rating: 2 out of 5
the color of the cap does not match the color in the photo
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Response from Chapellerie Traclet
hello
what is the color you received?
the cap is in beige color, this photo is the one proposed by our supplier.
If this one does not suit, please indicate the color or shade you see so we can see if we can make the corrections to the army beige cap at 10 euros.
remaining at your disposal
sincerely
Traclet sebastien
what is the color you received?
the cap is in beige color, this photo is the one proposed by our supplier.
If this one does not suit, please indicate the color or shade you see so we can see if we can make the corrections to the army beige cap at 10 euros.
remaining at your disposal
sincerely
Traclet sebastien
A
Rating: 5 out of 5
Perfect. Very clear; Easy access.
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A
Rating: 5 out of 5
Very good. Fast delivery.
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A
Rating: 5 out of 5
Item delivered on time and in a careful package.
Item corresponds to what I was looking for.
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Item corresponds to what I was looking for.
A
Rating: 5 out of 5
very good product and very well packaged
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A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
Hello, it's a pity there are no more brown tricorn hats, I'm not sure to take before, best regards.
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A
Rating: 5 out of 5
The same photos are found for different products!
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A
Rating: 5 out of 5
Item conforms to the description.
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A
Rating: 5 out of 5
As usual, after several orders with them, I am always satisfied. Speed, conformity of products, packaging, everything is ok...
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A
Rating: 5 out of 5
Fast delivery.
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A
Rating: 5 out of 5
Ok for everything
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Everything was perfect, phone communication and information. Very nice color of the cap. I recommend.
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A
Rating: 5 out of 5
Fast delivery, good advice, the perfect hat shop!
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A
Rating: 5 out of 5
Very easy to access. Very simple to place an order, fast delivery and product true to the description.
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A
Rating: 5 out of 5
Worry-free delivery and timely as products conforming
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A
Rating: 5 out of 5
Site with a good variety of products.
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A
Rating: 5 out of 5
Total satisfaction with the product and delivery. Thank you
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A
Rating: 5 out of 5
Choice and French manufacturing for many hats!
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A
Rating: 5 out of 5
Fast and quality product
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A
Rating: 5 out of 5
Very satisfied with this first order, item completely compliant, good size, good quality and very pretty. Order received 2 days after it was made, great! I recommend this company.
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A
Rating: 5 out of 5
I have nothing to say, the order was top and the delivery really fast, I would say super great, don't change anything
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Perfect, conforms to the description and fast delivery
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A
Rating: 5 out of 5
Very good service but, since the hat was not my size, I had to return it at my expense via Bpost. It's very costly.
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A
Rating: 5 out of 5
Superb product. Very fast delivery
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A
Rating: 5 out of 5
Very satisfied with my order.. Fast delivery.
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A
Rating: 5 out of 5
Superb cap and fast delivery
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