Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 02/05/2022 à 19h33 following a purchase from 26/04/2022

Choice and speed.

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Acheteur Vérifié

Published on 02/05/2022 à 17h58 following a purchase from 29/04/2022

Very good

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Acheteur Vérifié

Published on 02/05/2022 à 11h17 following a purchase from 27/04/2022

Site that is easy to navigate.
Large number of attractive items.
I recommend. Stetson colonial hat bought at Traclet three times cheaper than in a hat shop in Lavandou!!

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Acheteur Vérifié

Published on 02/05/2022 à 10h56 following a purchase from 23/04/2022

Nothing to say everything is very good

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Acheteur Vérifié

Published on 02/05/2022 à 10h32 following a purchase from 27/04/2022

very light, pleasant, easy to adjust, beautiful color;

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Acheteur Vérifié

Published on 02/05/2022 à 10h30 following a purchase from 24/04/2022

Exceptional service. I ordered from England and the hat/beret arrived immediately. Thank you

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Acheteur Vérifié

Published on 02/05/2022 à 10h29 following a purchase from 23/04/2022

very good

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Acheteur Vérifié

Published on 02/05/2022 à 10h13 following a purchase from 25/04/2022

Order received 24 hours after ordering
I recommend

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Acheteur Vérifié

Published on 02/05/2022 à 09h36 following a purchase from 22/04/2022

very good product

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Acheteur Vérifié

Published on 02/05/2022 à 03h03 following a purchase from 17/03/2022

The Traclet house is very serious, and responds immediately to any question; moreover, the Panama I ordered is perfect, very fine.
The only problem lies with the carrier COLISSIMO: colissimo writes to me that my package has left, this is not true; then, they write that I have received my package, this is not true. They change the reference of the shipment, which makes it difficult to track the package.
Fortunately, the TRACLET House took matters into their own hands and resolved all the problems; I RECOMMEND this hat supplier.

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Acheteur Vérifié

Published on 01/05/2022 à 22h06 following a purchase from 28/04/2022

Hello,
Dear, but quality comes at a price :-(
Do the multiplication €/$ for every expense you make, you will cry :-(

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Acheteur Vérifié

Published on 01/05/2022 à 18h35 following a purchase from 28/04/2022

Easy navigation on the site. Fast delivery.

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Acheteur Vérifié

Published on 01/05/2022 à 17h36 following a purchase from 27/03/2022

The hat is gorgeous and fits perfectly. Certainly not the last hat from Traclet.

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Acheteur Vérifié

Published on 01/05/2022 à 16h23 following a purchase from 23/04/2022

Caring and attentive staff.
BRAVO

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Acheteur Vérifié

Published on 01/05/2022 à 15h44 following a purchase from 27/04/2022

Large selection of quality hats and caps. Fast delivery. This is my 3rd order. Nothing to complain about.

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Acheteur Vérifié

Published on 30/04/2022 à 23h44 following a purchase from 26/04/2022

Very beautiful hat well packaged in perfect condition

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Acheteur Vérifié

Published on 30/04/2022 à 20h14 following a purchase from 27/04/2022

Satisfied with this order, delivery time correct, nothing negative to report.

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Acheteur Vérifié

Published on 30/04/2022 à 20h09 following a purchase from 23/04/2022

Easy and complete navigation on the site. Very satisfied with fast delivery.

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Acheteur Vérifié

Published on 30/04/2022 à 19h35 following a purchase from 26/04/2022

Order placed correctly. The items match the photos on the site.

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Acheteur Vérifié

Published on 30/04/2022 à 17h39 following a purchase from 27/04/2022

Everything went wonderfully. I am delighted with my new purchase!

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Acheteur Vérifié

Published on 30/04/2022 à 16h36 following a purchase from 23/04/2022

Quality product received quickly

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Acheteur Vérifié

Published on 30/04/2022 à 14h56 following a purchase from 26/04/2022

All good

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Acheteur Vérifié

Published on 30/04/2022 à 12h46 following a purchase from 26/04/2022

Nothing to say perfect

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Acheteur Vérifié

Published on 30/04/2022 à 11h30 following a purchase from 22/04/2022

very good item

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Acheteur Vérifié

Published on 30/04/2022 à 11h21 following a purchase from 25/04/2022

Fast, suitable package. Perfect!

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Acheteur Vérifié

Published on 30/04/2022 à 09h27 following a purchase from 25/04/2022

I find that the overlays that take up half the screen spoil the navigation on the site. Too bad we lose clarity

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Acheteur Vérifié

Published on 29/04/2022 à 20h20 following a purchase from 04/04/2022

Hello I am very satisfied with my purchase on the Traclet hat shop site. The delivery was made within the deadlines and it was in accordance with the order.

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Acheteur Vérifié

Published on 29/04/2022 à 19h38 following a purchase from 25/04/2022

Very good!

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Acheteur Vérifié

Published on 29/04/2022 à 16h54 following a purchase from 25/04/2022

Very large selection of items, order received quickly
Delighted with the product

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Acheteur Vérifié

Published on 29/04/2022 à 16h30 following a purchase from 25/04/2022

Satisfied with the site, easy to navigate, very responsive site: order received 48 hours after being placed. Item conforms to the description, very good quality and finishes, I will recommend.

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Acheteur Vérifié

Published on 29/04/2022 à 14h42 following a purchase from 26/04/2022

Impeccable!

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Acheteur Vérifié

Published on 29/04/2022 à 14h37 following a purchase from 25/04/2022

Excellent service

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Acheteur Vérifié

Published on 29/04/2022 à 09h14 following a purchase from 14/04/2022

Terrible, Stay away.

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Response from Chapellerie Traclet Published on 29/04/2022

Hello
The order for England was placed on the 14th and shipped the same day under the tracking colissimo
CF242952895FR
Shipped Shipped Armada Levell 14/04/2022 18:03:45
Payment accepted 14/04/2022 18:03:45
Payment accepted 14/04/2022 05:29:03
According to the colissimo tracking, the package is on April 29 in the distribution center today.
Remaining at your disposal
Best regards
Traclet

Acheteur Vérifié

Published on 29/04/2022 à 06h25 following a purchase from 25/04/2022

nothing to report; The requested product was delivered on time

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Acheteur Vérifié

Published on 28/04/2022 à 20h53 following a purchase from 24/04/2022

Perfect

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Acheteur Vérifié

Published on 28/04/2022 à 20h37 following a purchase from 24/04/2022

Very happy with my hat!

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Acheteur Vérifié

Published on 28/04/2022 à 20h28 following a purchase from 22/04/2022

perfect

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Acheteur Vérifié

Published on 28/04/2022 à 19h45 following a purchase from 23/04/2022

It's good

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Acheteur Vérifié

Published on 28/04/2022 à 17h42 following a purchase from 14/04/2022

Careful packaging

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Acheteur Vérifié

Published on 28/04/2022 à 17h38 following a purchase from 24/04/2022

Simple, fast order and in accordance with the promised delivery time. Quality product.

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