Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2022
I found what I was looking for; I was delivered on time (very quickly).
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
Very quick response to our question and perfect order and delivery tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2022
Total satisfaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2022
good experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2022
Order perfectly respected and careful delivery.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2022
Simple navigation, fast shipping, secured package and perfectly compliant with the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
Good product just to try
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2022
Wide choice of items. Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Well-made site.
Practical advice (e.g. brands that measure "large")
Useful photos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2022
I am very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
Very responsive, very fast shipping, high quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
I am delighted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2022
Serious company, very nice hat and excellent value for money;
unfortunately not well protected in the box and the post delivered me a horrible box, damaged and re-taped with their logo. Maybe change carriers because I often have this problem when it's the POST.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2022
I am very satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
Navigation on the site very simple
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2022
Good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/03/2022
nothing to say
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Response from Chapellerie Traclet
hello
can you tell us the reasons for this rating of 2 out of 5 for this Stetson hat with a 50% discount?
remaining at your disposal
sincerely
Traclet sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
Exact description. Correct price. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2022
verified review correct to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
Very good site, you can order without any fear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
Everything is perfect; immediate, courteous and accommodating responses.
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
Very fast shipping, product very well packaged, it's perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
already several purchases always no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2022
The item is just as it should be, delivered very quickly, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2022
Very good site, easy to understand, clear, very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
PERFECT. speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2022
Nothing to complain about, fast delivery, impeccable packaging, items identical to the photos
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2022
The hat I ordered is of very nice quality, meets my expectations. It is really beautiful. I am delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2022
Very good overall impression, a quick response to a question by email, shipping the same day, perfect packaging and a good quality hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
The customer service was very helpful and attentive to get my package to me on time, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
Simple and easy navigation on the site. Detailed and useful product description. Shipping and delivery are fast. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
Very good experience, the site is clear, you quickly find what you are looking for. The items are well detailed and the delivery was exemplary. Each product was very well protected and packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Well protected the hat in the package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
Product conforms to what was presented.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2022
Very nice cap. Nice effect. Lined. Exactly what I wanted. The size is M, not chosen during the order, fortunately it fits me.
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