Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Thank you very much for your positive review! We are delighted that our product met your expectations. We look forward to seeing you again on our site "Chapellerie Traclet".
Best regards,
The Traclet team
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Serge P.
Rating: 5 out of 5
following a purchase from 06/04/2026
Perfect refunded for a mistake made by me. Perfect follow-up of the order Arrived within the deadline
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Response from Chapellerie Traclet
Hello Serge,
We sincerely thank you for your flattering review. We are delighted to hear that you appreciated our follow-up service and that your experience with the Traclet hat shop met your expectations. Please feel free to reach out to us for your future purchases!
M
Marie-Christine V.
Rating: 5 out of 5
following a purchase from 05/04/2026
Perfect
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Response from Chapellerie Traclet
Dear Marie-Christine,
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you found your experience with us perfect. Your satisfaction is our priority and we hope to see you very soon on our site.
Best regards,
The Chapellerie Traclet team
M
Marie Noelle S.
Rating: 5 out of 5
following a purchase from 06/04/2026
Very fast delivery, perfect packaging and quality French products that are a pleasure!
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Response from Chapellerie Traclet
Dear Marie Noelle,
We sincerely thank you for your flattering review and your perfect rating. We are delighted to learn that you were satisfied with the speed of delivery, as well as the quality of our French products. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service. We look forward to seeing you again soon on our website!
Best regards,
The Traclet Hat Shop Team.
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Sandra L.
Rating: 5 out of 5
following a purchase from 04/04/2026
Great items, fast delivery!
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Response from Chapellerie Traclet
Dear Sandra,
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with our items and the speed of our delivery. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
M
Morgan R.
Rating: 1 out of 5
following a purchase from 11/03/2026
I received a damaged hat and they ask me to pay 6.5 for a return, no I am not satisfied, to this day I still have not received the new one. I am not sure I will order here again.
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Response from Chapellerie Traclet
Hello Morgan,
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that you received a damaged hat and that the situation did not meet your expectations. Your satisfaction is our priority and we have taken care of this return and the exchange for a more suitable model and a new size.
We hope that the hat will satisfy you this time.
We hope to have the opportunity to regain your trust.
Best regards,
The Chapellerie Traclet team
M
Michel B.
Rating: 5 out of 5
following a purchase from 04/04/2026
Perfect
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Response from Chapellerie Traclet
Hello Michel,
Thank you very much for your positive feedback! We are delighted that our site "Chapellerie Traclet" has satisfied you. Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Traclet team
K
Kelly G.
Rating: 5 out of 5
following a purchase from 04/04/2026
Perfect, beautiful quality, durable I am very happy, I have kept the previous one for over 25 years
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Response from Chapellerie Traclet
Hello Kelly,
We sincerely thank you for your flattering feedback. We are delighted to learn that you are satisfied with the quality of our hats and that you have been able to appreciate them for many years. Your loyalty is our greatest reward and we hope to continue offering you products that meet your expectations.
Best regards,
The Traclet Hat Team
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Eric S.
Rating: 5 out of 5
following a purchase from 04/04/2026
Very good.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Eric. We are delighted that our site "Chapellerie Traclet" met your expectations and hope to see you again soon for new discoveries. Please feel free to share your suggestions or future needs with us.
J
Jean L.
Rating: 5 out of 5
following a purchase from 05/04/2026
Very good
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Response from Chapellerie Traclet
Hello Jean, we sincerely thank you for your positive feedback and your rating of 5/5. We are delighted that our site "Chapellerie Traclet" met your expectations. Please do not hesitate to reach out to us for any questions or future needs.
L
Liliane C.
Rating: 5 out of 5
following a purchase from 04/04/2026
In line with expectations
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Response from Chapellerie Traclet
Hello Liliane,
Thank you very much for your positive feedback! We are delighted that our site met your expectations. Please do not hesitate to reach out to us if you need help or advice.
Best regards,
The Chapellerie Traclet team
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Emilie B.
Rating: 5 out of 5
following a purchase from 05/04/2026
Very good quality
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Response from Chapellerie Traclet
Dear Emilie,
We sincerely thank you for your flattering review and your perfect rating. We are delighted to learn that you are satisfied with the quality of our products. Your satisfaction is our priority and your encouragement motivates us to continue offering you the best. We look forward to seeing you again soon on our site.
Best regards,
The Chapellerie Traclet team
J
José S.
Rating: 5 out of 5
following a purchase from 05/04/2026
Very good quality and the color is as indicated on the site during the online purchase.
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Response from Chapellerie Traclet
We sincerely thank you, José, for your positive feedback on our site "Chapellerie Traclet". We are delighted to learn that the quality of our products and the color matching your order met your expectations. Your satisfaction is our priority, and we hope to see you again soon among our customers!
S
Serge B.
Rating: 5 out of 5
following a purchase from 04/04/2026
Impeccable
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Response from Chapellerie Traclet
We warmly thank you for your flattering review, Serge. Your satisfaction is our priority, and we are delighted to learn that you found our service impeccable. Do not hesitate to come back to us for your future hat-making needs!
M
Mike J.
Rating: 5 out of 5
following a purchase from 03/04/2026
A great gift
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Response from Chapellerie Traclet
Hello Mike,
We sincerely thank you for your flattering review and for the perfect score of 5/5. We are delighted to learn that our product was a great gift. Your satisfaction is our priority, and we hope to see you soon on our site.
Best regards,
The Chapellerie Traclet team
S
Serge G.
Rating: 5 out of 5
following a purchase from 06/02/2026
I am satisfied with my order. I have another steson, I took the same size, the one you sent me is a bit too big.
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Response from Chapellerie Traclet
We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your order. We take your comment regarding the size into account and encourage you to contact us for any assistance or possible exchange. Your satisfaction is our priority and we remain at your disposal.
S
S T.
Rating: 5 out of 5
following a purchase from 03/04/2026
Very beautiful models
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Response from Chapellerie Traclet
Dear S,
Thank you very much for your flattering review! We are delighted that you like our models. Your satisfaction is our priority. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
V
Vincent B.
Rating: 5 out of 5
following a purchase from 03/04/2026
Super beret! Fast delivery. Well done
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Response from Chapellerie Traclet
Dear Vincent,
We sincerely thank you for your flattering feedback on our site "Chapellerie Traclet". We are delighted to learn that you are satisfied with your beret and the speed of our delivery service. Your satisfaction is our priority, and your encouragement motivates us to continue excelling. Do not hesitate to come back to us for your future purchases!
Best regards,
The Chapelle team
A
Alain E.
Rating: 5 out of 5
following a purchase from 01/04/2026
Fast order and quality product
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Response from Chapellerie Traclet
Hello Alain,
Thank you very much for your flattering review! We are delighted to hear that you appreciated the speed of your order as well as the quality of our products. Your satisfaction is our greatest reward. Do not hesitate to come back to us for your future purchases!
Best regards,
The Chapellerie Traclet team
J
Jean Marc B.
Rating: 5 out of 5
following a purchase from 29/03/2026
well arrived, good quality
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Response from Chapellerie Traclet
Hello Jean Marc,
We sincerely thank you for your positive feedback and for your trust in our store. We are delighted to hear that your order has arrived and that you are satisfied with the quality of our products. Please do not hesitate to reach out to us if you need advice or other items.
Best regards,
The Chapellerie Traclet team
D
Didier P.
Rating: 5 out of 5
following a purchase from 03/04/2026
Very good. Too bad during the first try, a shoe lace broke. It happens
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Response from Chapellerie Traclet
Dear Didier,
We warmly thank you for your positive feedback and for your understanding regarding the shoe loop. We are happy to learn that you are satisfied with your experience at Chapellerie Traclet. No h
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Marie Y.
Rating: 5 out of 5
following a purchase from 02/04/2026
User-friendly, efficient site. Delivery time respected. Good size, hat as in the photos, very beautiful
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Response from Chapellerie Traclet
Hello Marie,
Thank you very much for your flattering review! We are delighted that our site and our products have satisfied you. Your feedback on the user-friendliness and efficiency of our service is greatly appreciated. We look forward to seeing you again at Chapellerie Traclet!
Best regards,
J
Jacques G.
Rating: 5 out of 5
following a purchase from 02/04/2026
All good
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Response from Chapellerie Traclet
Hello Jacques,
Thank you very much for your positive feedback! We are delighted that our site "Chapellerie Traclet" has satisfied you. Your feedback is valuable and motivates us to continue providing the best possible service.
Best regards,
The Chapellerie Traclet team
M
Muriel J.
Rating: 5 out of 5
following a purchase from 03/04/2026
Very good item, conforms to my order.
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Response from Chapellerie Traclet
Dear Muriel,
We sincerely thank you for your positive feedback and are delighted to learn that the ordered item fully met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site. Do not hesitate to reach out to us for any other needs!
Best regards,
The Chapellerie Traclet team
S
Sandrine K A.
Rating: 5 out of 5
following a purchase from 29/03/2026
Very good site. Hat received quickly and in good condition.
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Response from Chapellerie Traclet
Dear Sandrine K, we sincerely thank you for your flattering comment and for the 5/5 rating. We are delighted to hear that your hat arrived quickly and in perfect condition. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
M
Marguerite D.
Rating: 5 out of 5
following a purchase from 02/04/2026
Very nice item
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Response from Chapellerie Traclet
Hello Marguerite,
We sincerely thank you for your flattering comment and for the 5/5 rating. We are delighted to learn that our article has managed to seduce you. Your satisfaction is our priority and your feedback encourages us to continue offering quality products. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
M
Mark C.
Rating: 5 out of 5
following a purchase from 02/04/2026
Traclet supplied a very good cap that I could not find anywhere else. They gave good service and I would buy from them again.
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Response from Chapellerie Traclet
Dear Mark,
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you found the ideal cap at Chapellerie Traclet and that our service satisfied you. Your loyalty touches us, and we would be delighted to welcome you again very soon.
Best regards,
The Chapellerie Traclet team
B
Bruno D.
Rating: 5 out of 5
following a purchase from 02/04/2026
Very good
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Response from Chapellerie Traclet
Hello Bruno,
We warmly thank you for your positive review and your rating of 5/5. We are delighted to learn that you enjoyed your experience on our site "Chapellerie Traclet". Your satisfaction is our priority and we hope to see you again soon to offer you more quality products.
Best regards,
The Chapellerie Traclet team
B
Beatrice M.
Rating: 5 out of 5
following a purchase from 31/03/2026
Completely satisfied
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Response from Chapellerie Traclet
Dear Béatrice,
We sincerely thank you for your flattering review and are delighted to learn that you are completely satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority, and we will be happy to welcome you again very soon. Do not hesitate to come back to discover our new products!
Best regards,
The Chapellerie Traclet team
R
Remy G.
Rating: 5 out of 5
following a purchase from 01/04/2026
Very good, the size of the hat is impeccable. The delivery was made on time, everything went well.
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Response from Chapellerie Traclet
Hello Remy,
We sincerely thank you for your positive feedback regarding your experience with our site "Chapellerie Traclet". We are delighted that the size of the hat perfectly met your expectations and that the delivery went smoothly. Your satisfaction is our priority, and we hope to see you again soon!
P
Paul C.
Rating: 5 out of 5
following a purchase from 02/04/2026
I have several Flechet caps and I am completely satisfied. This one too and the delivery was very fast. Thank you
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Response from Chapellerie Traclet
Dear Paul,
We warmly thank you for your flattering review and your perfect rating. We are delighted to learn that you are satisfied with your Flechet caps as well as the speed of our delivery service. Your satisfaction is our priority, and your feedback encourages us to continue providing quality service. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
B
Benoit M.
Rating: 5 out of 5
following a purchase from 01/04/2026
Satisfied
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Response from Chapellerie Traclet
Dear Benoit,
We sincerely thank you for your feedback and are delighted to learn that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to see you again soon for new finds. Please do not hesitate to contact us if you have any questions or specific needs.
Best regards,
The Chapellerie Traclet team.
V
Veronique L.
Rating: 5 out of 5
following a purchase from 01/04/2026
The item meets my expectations
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Response from Chapellerie Traclet
Dear Véronique,
We sincerely thank you for your positive feedback. We are delighted to learn that the item perfectly met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
S
Sylvie B.
Rating: 5 out of 5
following a purchase from 31/03/2026
Fast, compliant. Perfect
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Response from Chapellerie Traclet
Hello Sylvie,
Thank you very much for your excellent review! We are delighted that your experience with Chapellerie Traclet was quick and met your expectations. Your satisfaction is our priority. See you very soon!
Best regards,
The Chapellerie Traclet team
C
Christophe L.
Rating: 5 out of 5
following a purchase from 27/03/2026
First and perfect experience on the Traclet site. The advice given was precious regarding the size, which turns out to be perfect. Smooth process. And what can I say about the received hat: superb, of very nice quality, very well protected for transport. I recommend without hesitation.
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Response from Chapellerie Traclet
Dear Christophe,
We warmly thank you for your flattering review and for the maximum rating you give us. We are delighted to learn that you found the experience on our site as well as the size advice to meet your expectations. Your satisfaction is our priority, and we are happy that the hat met your quality requirements. Thank you for recommending Chapellerie Traclet, and we look forward to welcoming you again!
Sincerely,
The Chapellerie Traclet team
S
Sylvie G.
Rating: 5 out of 5
following a purchase from 31/03/2026
Perfect
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Response from Chapellerie Traclet
Hello Sylvie,
A big thank you for your flattering review! We are delighted that your experience on our site "Chapellerie Traclet" was perfect. Your satisfaction is our greatest reward. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
B
Bruno D.
Rating: 5 out of 5
following a purchase from 10/03/2026
Satisfied, I am waiting for the very last order
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Response from Chapellerie Traclet
Mr. Bruno, we sincerely thank you for your positive feedback and your trust in our site "Chapellerie Traclet". We are delighted to hear that you are satisfied with your experience and we hope that your last order will bring you complete satisfaction. Please do not hesitate to reach out to us for any questions or additional needs.
F
François B.
Rating: 5 out of 5
following a purchase from 31/03/2026
Perfect
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Response from Chapellerie Traclet
Hello François,
We sincerely thank you for your flattering review! We are delighted that our site "Chapellerie Traclet" has brought you satisfaction. See you soon for new experiences!
Best regards,
The Chapellerie Traclet team
Y
Yves B.
Rating: 5 out of 5
following a purchase from 29/03/2026
On time and compliant
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Response from Chapellerie Traclet
We sincerely thank you for your positive feedback, Yves. We are delighted to learn that your experience with our site "Chapellerie Traclet" was satisfactory and that you found your order to meet your expectations. We look forward to serving you again!
M
Murielle P.
Rating: 5 out of 5
following a purchase from 31/01/2026
Great
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Response from Chapellerie Traclet
Hello Murielle,
We sincerely thank you for your flattering review. We are delighted to learn that your experience on our site "Chapellerie Traclet" met your expectations. Do not hesitate to reach out to us for any questions or future needs!
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