Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 13/12/2021 à 22h07 following a purchase from 06/12/2021

Very fast delivery and perfect packaging, it's a gift for December 30, we'll see if the size is good

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Acheteur Vérifié

Published on 13/12/2021 à 21h39 following a purchase from 09/12/2021

Ultra fast shipping. Package in very good condition. Easy to use site

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Acheteur Vérifié

Published on 13/12/2021 à 20h51 following a purchase from 09/12/2021

Perfect

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Acheteur Vérifié

Published on 13/12/2021 à 20h36 following a purchase from 06/12/2021

A possible improvement for the choice of accessory sizes indeed to help us with glove sizes, we only find the hat size guide!

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Acheteur Vérifié

Published on 13/12/2021 à 19h46 following a purchase from 06/12/2021

I received the item quickly and I am delighted with what I received

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Acheteur Vérifié

Published on 13/12/2021 à 19h44 following a purchase from 06/12/2021

nothing to complain about.
everything went well.

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Acheteur Vérifié

Published on 13/12/2021 à 17h04 following a purchase from 09/12/2021

Very clear site, very diverse offer.

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Acheteur Vérifié

Published on 13/12/2021 à 16h59 following a purchase from 09/12/2021

super fast delivery

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Acheteur Vérifié

Published on 13/12/2021 à 16h46 following a purchase from 09/12/2021

Perfect. To recommend.

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Acheteur Vérifié

Published on 13/12/2021 à 16h18 following a purchase from 05/12/2021

Functional site, very fast delivery and item in perfect condition.

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Acheteur Vérifié

Published on 13/12/2021 à 16h01 following a purchase from 04/12/2021

impeccable service very good very fast

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Acheteur Vérifié

Published on 13/12/2021 à 15h51 following a purchase from 04/12/2021

First order, received, in line with my expectations.
I will reorder.

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Acheteur Vérifié

Published on 13/12/2021 à 14h49 following a purchase from 10/12/2021

Good site. Quick response by email to a question I had asked.

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Acheteur Vérifié

Published on 13/12/2021 à 14h34 following a purchase from 09/12/2021

I hope to be as satisfied with the after-sales service if the size is not right, as I wanted to make a surprise I relied on my instinct...

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Acheteur Vérifié

Published on 13/12/2021 à 14h17 following a purchase from 04/12/2021

Pleasant and easy to use site

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Acheteur Vérifié

Published on 13/12/2021 à 14h12 following a purchase from 10/12/2021

Package not received as agreed

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Response from Chapellerie Traclet Published on 13/12/2021

Hello
According to the tracking colissimo 6A22547329642
the package could not be delivered today due to not being able to hand it to you in person.
An email has been sent to reschedule a delivery
remaining at your disposal.
Best regards
Traclet

Acheteur Vérifié

Published on 13/12/2021 à 13h31 following a purchase from 09/12/2021

Very good.

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Acheteur Vérifié

Published on 13/12/2021 à 12h13 following a purchase from 04/12/2021

nothing to say perfect

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Acheteur Vérifié

Published on 13/12/2021 à 12h01 following a purchase from 09/12/2021

All deadlines respected, well done

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Acheteur Vérifié

Published on 13/12/2021 à 10h14 following a purchase from 08/12/2021

Very good quality!

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Acheteur Vérifié

Published on 13/12/2021 à 07h05 following a purchase from 04/12/2021

Nice cap. Good quality

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Acheteur Vérifié

Published on 13/12/2021 à 06h51 following a purchase from 04/12/2021

Wide choice, quality of products

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Acheteur Vérifié

Published on 13/12/2021 à 00h06 following a purchase from 05/12/2021

Well-made site, fast and careful delivery

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Acheteur Vérifié

Published on 12/12/2021 à 17h56 following a purchase from 05/12/2021

everything was perfect I am completely satisfied

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Acheteur Vérifié

Published on 12/12/2021 à 15h27 following a purchase from 08/12/2021

very simple order

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Acheteur Vérifié

Published on 12/12/2021 à 14h57 following a purchase from 08/12/2021

very satisfied

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Acheteur Vérifié

Published on 12/12/2021 à 14h04 following a purchase from 06/12/2021

Very good!

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Acheteur Vérifié

Published on 12/12/2021 à 13h32 following a purchase from 09/12/2021

Customer for many years never disappointed.

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Acheteur Vérifié

Published on 12/12/2021 à 13h00 following a purchase from 05/12/2021

Fast and reliable service in everything: order, payment, receipt of the order.
Clear site and easy navigation.

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Acheteur Vérifié

Published on 12/12/2021 à 11h10 following a purchase from 07/12/2021

everything is fine

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Acheteur Vérifié

Published on 12/12/2021 à 10h08 following a purchase from 07/12/2021

fast delivery.

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Acheteur Vérifié

Published on 12/12/2021 à 09h02 following a purchase from 07/12/2021

Fast delivery

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Acheteur Vérifié

Published on 12/12/2021 à 08h10 following a purchase from 07/12/2021

Fast shipping and quality product.

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Acheteur Vérifié

Published on 12/12/2021 à 07h32 following a purchase from 08/12/2021

It is easy to choose a product on the site, navigation is simple and effective.

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Acheteur Vérifié

Published on 11/12/2021 à 19h38 following a purchase from 29/11/2021

very good

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Acheteur Vérifié

Published on 11/12/2021 à 19h05 following a purchase from 28/11/2021

Nothing to report from my side

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Acheteur Vérifié

Published on 11/12/2021 à 18h17 following a purchase from 17/11/2021

Very well packaged hat. So not wrinkled, not bent. Perfect

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Acheteur Vérifié

Published on 11/12/2021 à 17h56 following a purchase from 08/12/2021

Always very accommodating and very good items, they are very responsive in processing orders and their packaging, and well in their shipments.

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Acheteur Vérifié

Published on 11/12/2021 à 17h28 following a purchase from 03/12/2021

Very good! Package received on time, beautiful product. I recommend!

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Acheteur Vérifié

Published on 11/12/2021 à 17h09 following a purchase from 07/12/2021

It's perfect!

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