English 
Français A
Rating: 5 out of 5
There is a wide choice and delivery is really fast (in two days)
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very happy with the quality items etc....maybe a problem with the website, difficult to place an order. The problem was solved thanks to contact and handling by someone.
Translated reviews
A
Rating: 5 out of 5
fast service 2nd order very well 1st size too big I am very satisfied
Translated reviews
A
Rating: 5 out of 5
Quality product received and very fast delivery.
Translated reviews
A
Rating: 5 out of 5
Fast and efficient
Translated reviews
A
Rating: 5 out of 5
I am very satisfied with the method and the delivery time respected
Translated reviews
A
Rating: 5 out of 5
Short delivery time and good product
Translated reviews
A
Rating: 5 out of 5
A very well-made site, offering a wide variety of hats and headgear of all kinds. A pleasure to navigate and discover products that have disappeared from traditional stores
Translated reviews
A
Rating: 5 out of 5
Everything is very good. Thank you
Translated reviews
A
Rating: 5 out of 5
Very good communication regarding the order tracking
Translated reviews
A
Rating: 5 out of 5
very good the site is easy
Translated reviews
A
Rating: 5 out of 5
Very nice hat boxes. In addition, they are practical and can hold several hats.
Translated reviews
A
Rating: 5 out of 5
magnificent products
I am delighted
Translated reviews
I am delighted
A
Rating: 5 out of 5
I recommend
Translated reviews
A
Rating: 1 out of 5
I received the beret in a simple envelope folded in two. I am really disappointed, I really can't see myself giving it as a gift like that! I should have followed my first impression and bought it on Amazon, at least there, presentation matters, the beret is in a cardboard box, the minimum!
Translated reviews
Response from Chapellerie Traclet
Hello
The Flechet Basque beret at 15 euros is sent in a simple envelope because this model is not sold by the brand in a box.
Such a beret cannot be sent in a box that will take more packaging than the product.
We do have berets with boxes that are noted but unfortunately not this model.
We have taken your message into account and we will see if we can improve the packaging of this model.
Best regards
Traclet Sebastien.
The Flechet Basque beret at 15 euros is sent in a simple envelope because this model is not sold by the brand in a box.
Such a beret cannot be sent in a box that will take more packaging than the product.
We do have berets with boxes that are noted but unfortunately not this model.
We have taken your message into account and we will see if we can improve the packaging of this model.
Best regards
Traclet Sebastien.
A
Rating: 5 out of 5
Product and delivery times compliant
Packaging well adapted to the product
Translated reviews
Packaging well adapted to the product
A
Rating: 5 out of 5
The cap is of very good quality.
I recommend this purchase.
Translated reviews
I recommend this purchase.
A
Rating: 5 out of 5
Good product description that exactly matches the delivered product
Translated reviews
A
Rating: 5 out of 5
Good product, fast delivery, responsive and professional customer service.
Translated reviews
A
Rating: 5 out of 5
everything was perfect.
Translated reviews
A
Rating: 5 out of 5
I received my items quickly and in good condition!
Translated reviews
A
Rating: 5 out of 5
Compliant with the order, product (STETSON cap) of high quality, fast delivery!
Translated reviews
A
Rating: 5 out of 5
Fast delivery and very good quality cap
Translated reviews
A
Rating: 5 out of 5
Nothing to report
Translated reviews
A
Rating: 2 out of 5
Hat too big, the size does not match my head circumference.
Translated reviews
Response from Chapellerie Traclet
Hello, it is of course possible to return the item for another size. Please let us know when you return it. Best regards, Traclet Sebastien
A
Rating: 5 out of 5
Perfect, beautiful products, easy and responsive site!
Translated reviews
A
Rating: 5 out of 5
FAST MATCHES MY REQUEST
Translated reviews
A
Rating: 5 out of 5
Discovered this site by chance. I placed my order without any hesitation. Serious site and fast delivery. I recommend
Translated reviews
A
Rating: 5 out of 5
Super fast delivery!
Translated reviews
A
Rating: 5 out of 5
Effective hat brush. Fast delivery. Nothing to complain about!
Translated reviews
A
Rating: 5 out of 5
Perfect ordering assistance, very short delivery time. Second purchase, still happy.
Translated reviews
A
Rating: 5 out of 5
Very satisfied with the product, and fast delivery times
Translated reviews
A
Rating: 5 out of 5
Serious site, wide choice of items
Translated reviews
A
Rating: 5 out of 5
good quality and fast
Translated reviews
A
Rating: 5 out of 5
Ease of navigation on the site, fast delivery, completely satisfied
Translated reviews
A
Rating: 5 out of 5
Very good and fast
Translated reviews
A
Rating: 5 out of 5
Very good quality
Translated reviews
A
Rating: 5 out of 5
Moderate price, product conforms to the description, exemplary delivery time. What more could you ask for?
Translated reviews
A
Rating: 5 out of 5
Fast service. Quality production.
Translated reviews
A
Rating: 5 out of 5
Excellent customer service. Quick response to my questions. Delivery more than fast. I am impressed.
Translated reviews