Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 15/10/2021 à 14h44 following a purchase from 26/08/2021

very good

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Acheteur Vérifié

Published on 15/10/2021 à 13h56 following a purchase from 06/10/2021

Very clear and efficient site. Simple order and very satisfactory delivery times despite the need for restocking. Excellent phone advice on the size to choose based on head circumference. Product perfectly compliant.
Professional hat maker. Bravo, and looking forward to the next order with pleasure.

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Acheteur Vérifié

Published on 15/10/2021 à 12h45 following a purchase from 12/10/2021

A lot of choices. Item conforms to the description. Fast delivery. Nothing to complain about

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Acheteur Vérifié

Published on 15/10/2021 à 11h08 following a purchase from 06/10/2021

Large selection of quality products.

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Acheteur Vérifié

Published on 15/10/2021 à 08h28 following a purchase from 06/10/2021

Excellent, highly recommended

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Acheteur Vérifié

Published on 15/10/2021 à 06h58 following a purchase from 07/10/2021

Clear site and numerous products

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Acheteur Vérifié

Published on 15/10/2021 à 06h58 following a purchase from 01/10/2021

Very satisfied, already a customer

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Acheteur Vérifié

Published on 15/10/2021 à 06h04 following a purchase from 07/10/2021

Fast delivery

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Acheteur Vérifié

Published on 14/10/2021 à 22h24 following a purchase from 08/10/2021

Navigation on the site is very easy and convenient

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Acheteur Vérifié

Published on 14/10/2021 à 20h22 following a purchase from 08/10/2021

I received the ordered product well, within very short deadlines, and in impeccable packaging.

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Acheteur Vérifié

Published on 14/10/2021 à 20h18 following a purchase from 11/10/2021

Huge choice.

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Acheteur Vérifié

Published on 14/10/2021 à 20h05 following a purchase from 09/10/2021

Excellent quality hat

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Acheteur Vérifié

Published on 14/10/2021 à 19h55 following a purchase from 03/10/2021

Beautiful item, delighted with my purchase

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Acheteur Vérifié

Published on 14/10/2021 à 19h32 following a purchase from 10/10/2021

Excellent and efficient service.

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Acheteur Vérifié

Published on 14/10/2021 à 19h26 following a purchase from 10/10/2021

The cap received corresponds exactly to what was presented on the site. The delivery was fast. I recommend.

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Acheteur Vérifié

Published on 14/10/2021 à 19h14 following a purchase from 11/10/2021

It's perfect. Delay, packaging, and quality. Thank you.

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Acheteur Vérifié

Published on 14/10/2021 à 19h00 following a purchase from 20/09/2021

Quality products but missing one ordered item and I have no information on the delivery time.

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Acheteur Vérifié

Published on 14/10/2021 à 18h28 following a purchase from 06/10/2021

Goods conform to the order and fast delivery.

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Acheteur Vérifié

Published on 14/10/2021 à 18h03 following a purchase from 10/10/2021

Bugatti cap with ear flaps: I wear size 57 and I took size 56. It fits me perfectly, holds well without being too tight.

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Acheteur Vérifié

Published on 14/10/2021 à 17h51 following a purchase from 10/10/2021

Perfect, product conforms to the description. The quality is there!

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Acheteur Vérifié

Published on 14/10/2021 à 17h27 following a purchase from 10/10/2021

Excellent services, thank you.

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Acheteur Vérifié

Published on 14/10/2021 à 16h45 following a purchase from 09/10/2021

Delivered on time, goods conform.

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Acheteur Vérifié

Published on 14/10/2021 à 16h29 following a purchase from 10/10/2021

Corresponds to what I expected.

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Acheteur Vérifié

Published on 14/10/2021 à 16h07 following a purchase from 11/10/2021

Very good!

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Acheteur Vérifié

Published on 14/10/2021 à 14h51 following a purchase from 05/10/2021

Package received corresponding 100% to the order and very fast shipping.

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Acheteur Vérifié

Published on 14/10/2021 à 13h55 following a purchase from 07/10/2021

I was very well advised online (even though I would have preferred to have a seller directly by phone) and I am satisfied with the beret received.

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Acheteur Vérifié

Published on 13/10/2021 à 18h39 following a purchase from 05/10/2021

Well received within the expected deadlines. Good items. Thank you.

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Acheteur Vérifié

Published on 13/10/2021 à 18h04 following a purchase from 06/10/2021

This is the first time I order from this company and I am extremely satisfied with the product received.

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Acheteur Vérifié

Published on 13/10/2021 à 11h54 following a purchase from 05/10/2021

Completely satisfied for now, speed and effective reaction, I am waiting for the follow-up consecutive to an exchange to have a definitive opinion. I highly recommend this seller.

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Acheteur Vérifié

Published on 13/10/2021 à 11h08 following a purchase from 06/10/2021

Very good

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Acheteur Vérifié

Published on 13/10/2021 à 09h34 following a purchase from 07/10/2021

Color error in the shipment

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Response from Chapellerie Traclet Published on 13/10/2021

Hello
please excuse us if we made a mistake on the color of one of the two scarves.
Can you send us a photo of the model received so we can see if we can change it for you?
Our email is [email protected]
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 13/10/2021 à 07h44 following a purchase from 05/10/2021

Fast and careful shipping

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Acheteur Vérifié

Published on 12/10/2021 à 23h04 following a purchase from 05/10/2021

very simple and very effective, and also always well supplied with a nice hat.

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Acheteur Vérifié

Published on 12/10/2021 à 18h45 following a purchase from 07/10/2021

Very good quality

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Acheteur Vérifié

Published on 12/10/2021 à 15h58 following a purchase from 03/10/2021

Speed, quality of the received products.

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Acheteur Vérifié

Published on 12/10/2021 à 08h47 following a purchase from 05/10/2021

very responsive

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Acheteur Vérifié

Published on 12/10/2021 à 07h09 following a purchase from 26/09/2021

Perfect

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Acheteur Vérifié

Published on 11/10/2021 à 22h50 following a purchase from 04/10/2021

Serious responsiveness

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Acheteur Vérifié

Published on 11/10/2021 à 18h20 following a purchase from 07/10/2021

Fast delivery, beautiful finish of the product plus French manufacturing and very competitive price

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Acheteur Vérifié

Published on 11/10/2021 à 18h18 following a purchase from 07/10/2021

Very fast and in accordance with the request. Fast and beautiful product!

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