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Rating: 5 out of 5
Product conforms to the description with a short delivery time.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good, everything is fine.
Speed, delivery.
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Speed, delivery.
A
Rating: 5 out of 5
Very good!
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A
Rating: 5 out of 5
very good service, the item arrived quickly
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A
Rating: 5 out of 5
Package available at the relay point 24 hours after the order! What responsiveness, thank you! My son got his nice Panama for his birthday! I highly recommend!
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A
Rating: 5 out of 5
Excellent site
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A
Rating: 5 out of 5
Top product, very serious shop, fast delivery.
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A
Rating: 5 out of 5
practical website, order processing, shipping and fast delivery.
The product seems to be of good quality, to see its durability over time
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The product seems to be of good quality, to see its durability over time
A
Rating: 5 out of 5
10 out of 10
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A
Rating: 5 out of 5
Discovery of a beautiful site. Easy search. Makes you want to come back. Incredible choice!
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A
Rating: 5 out of 5
very large selection in the catalog, quality items
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A
Rating: 5 out of 5
Delivery made with a lot of speed, very well organized. Product suits me. Regards
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A
Rating: 5 out of 5
Completely satisfied with my purchase, quality and packaging perfect in a very short time.
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A
Rating: 5 out of 5
item completely conforms to its description, careful and fast delivery
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A
Rating: 5 out of 5
Beautiful quality of the cap and color similar to its photo.
Elegant and very pleasant to wear
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Elegant and very pleasant to wear
A
Rating: 5 out of 5
Choice, presentation and sufficient description. A selection of French products. However, the digital version of the site is not optimized. Tabs and window sizes cause problems without the possibility to navigate. It would also be a plus to have a photo of each hat being worn. This gives a better idea of the shape and quality, especially on dark colors. I am satisfied and would gladly recommend.
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A
Rating: 5 out of 5
Fast delivery, careful packaging, quality item. Good email contact. I am satisfied. A big thank you.
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A
Rating: 5 out of 5
Very correct site, the straps are great.
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A
Rating: 5 out of 5
Very nice color, beautiful finish, easy to wear, I recommend this site.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
Perfect, nothing to report
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A
Rating: 5 out of 5
Great choice, fair prices and fast delivery.
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A
Rating: 5 out of 5
Corresponds exactly to what I was looking for!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Items well detailed on the site. Fast delivery. I recommend!
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A
Rating: 5 out of 5
Everything went as smoothly as possible!! Thank you very much. Fast delivery. The cap was a success! :) good gift idea.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Excellent service, very good communication, patient & caring. Precise and adequate information and recommendations. Competitive prices.
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A
Rating: 5 out of 5
I am satisfied with the product, and the delivery was also fast.
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A
Rating: 5 out of 5
PERFECT. I recommend
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good quality cotton, the 2 nightcaps ordered were received on time, well done for everything!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 1 out of 5
Delivered 4 months after the order after a refund request. No explanation. It's borderline dishonest.
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Response from Chapellerie Traclet
Hello
Please excuse us for this delivery delay, our manufacturer has had significant delays in obtaining the Gore Tex membrane.
Furthermore, the order was shipped the day before your message.
We hope that the hat gives you complete satisfaction.
Remaining at your disposal.
Best regards
Traclet Sebastien
Please excuse us for this delivery delay, our manufacturer has had significant delays in obtaining the Gore Tex membrane.
Furthermore, the order was shipped the day before your message.
We hope that the hat gives you complete satisfaction.
Remaining at your disposal.
Best regards
Traclet Sebastien
A
Rating: 5 out of 5
Top thank you
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A
Rating: 5 out of 5
Very fast delivery!
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A
Rating: 5 out of 5
Very nice hat and fast shipping
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A
Rating: 5 out of 5
Well-designed site to choose your headgear, with a large quantity of different products. I highly recommend this online merchant.
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