Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 24/09/2021 à 09h48 following a purchase from 19/09/2021

Very good

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Acheteur Vérifié

Published on 24/09/2021 à 08h17 following a purchase from 19/09/2021

Easy navigation on the site. You quickly find what you're looking for.

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Acheteur Vérifié

Published on 24/09/2021 à 07h57 following a purchase from 26/08/2021

Product as described, delivered two days after the order

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Acheteur Vérifié

Published on 24/09/2021 à 06h49 following a purchase from 17/09/2021

Everything was very good, well-made website, delivery on time and on the specified day.

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Acheteur Vérifié

Published on 24/09/2021 à 06h11 following a purchase from 19/09/2021

Perfect in every way and excellent product.

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Acheteur Vérifié

Published on 23/09/2021 à 22h21 following a purchase from 17/09/2021

No particular remarks

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Acheteur Vérifié

Published on 22/09/2021 à 22h39 following a purchase from 16/09/2021

Very good selection of hats and easy to navigate site. Very fast delivery. Very happy with my purchase.

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Acheteur Vérifié

Published on 22/09/2021 à 08h29 following a purchase from 02/09/2021

Superb site.

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Acheteur Vérifié

Published on 22/09/2021 à 07h28 following a purchase from 14/09/2021

always great

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Acheteur Vérifié

Published on 21/09/2021 à 19h16 following a purchase from 17/09/2021

The order was received well. Very careful packaging and fast delivery.
The Traclet site is very pleasant!
Thank you very much!

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Acheteur Vérifié

Published on 21/09/2021 à 12h35 following a purchase from 17/09/2021

fast, well packaged

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Acheteur Vérifié

Published on 21/09/2021 à 08h54 following a purchase from 14/09/2021

Very nice quality and finish ...

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Acheteur Vérifié

Published on 20/09/2021 à 20h50 following a purchase from 17/09/2021

Perfect. Superb hat. Sturdy packaging. Delivered in less than 24h by FedEx in a hole in Brittany!!!

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Acheteur Vérifié

Published on 20/09/2021 à 18h24 following a purchase from 13/09/2021

Very good

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Acheteur Vérifié

Published on 20/09/2021 à 18h00 following a purchase from 15/08/2021

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Response from Chapellerie Traclet Published on 21/09/2021

Hello
Thank you for letting us know the issue encountered with your order.
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 20/09/2021 à 12h28 following a purchase from 10/09/2021

Very nice hats and quality. Very serious after-sales service

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Acheteur Vérifié

Published on 20/09/2021 à 10h58 following a purchase from 16/09/2021

excellent products and impeccable service!

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Acheteur Vérifié

Published on 20/09/2021 à 09h38 following a purchase from 16/09/2021

Website providing quick access to your search,
Almost immediate response to an email request and advice on the product sought.
Respect for the announced delivery time.

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Acheteur Vérifié

Published on 20/09/2021 à 07h10 following a purchase from 11/09/2021

very serious site, very fast delivery, immediate response to emails.

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Acheteur Vérifié

Published on 20/09/2021 à 06h28 following a purchase from 13/09/2021

-------------------------

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Acheteur Vérifié

Published on 20/09/2021 à 04h13 following a purchase from 12/09/2021

Very satisfied

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Acheteur Vérifié

Published on 19/09/2021 à 21h54 following a purchase from 10/09/2021

Fast and efficient

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Acheteur Vérifié

Published on 19/09/2021 à 19h19 following a purchase from 16/09/2021

Nice discovery of your site.
Lots of choices, beautiful quality items.
Order processed very quickly and delivery was perfect.
Fully satisfied, thank you very much.

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Acheteur Vérifié

Published on 19/09/2021 à 19h07 following a purchase from 09/09/2021

Always in accordance with the description of the Traclet site.
Careful packaging and perfect order tracking.
A reference of quality.

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Acheteur Vérifié

Published on 19/09/2021 à 18h37 following a purchase from 15/09/2021

Very good

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Acheteur Vérifié

Published on 19/09/2021 à 18h14 following a purchase from 15/09/2021

What to say? Perfect

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Acheteur Vérifié

Published on 19/09/2021 à 17h52 following a purchase from 16/09/2021

Very good

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Acheteur Vérifié

Published on 19/09/2021 à 17h35 following a purchase from 16/09/2021

Fast order and delivery within 48 hours

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Acheteur Vérifié

Published on 19/09/2021 à 17h28 following a purchase from 15/09/2021

a small size problem with the Stetson docker hat
my size is 58 to 59 cm
it is said on the site that it is 1cm larger
I had the choice between 56-57 and 58-59
I chose 58-59
it is about 2cm too big and fits almost like a 60
should I have chosen 56-57?

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Acheteur Vérifié

Published on 19/09/2021 à 17h00 following a purchase from 14/09/2021

not disappointed delivery is top I recommend

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Acheteur Vérifié

Published on 19/09/2021 à 01h56 following a purchase from 14/09/2021

Very elegant hat in accordance with the site's description

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Acheteur Vérifié

Published on 18/09/2021 à 10h10 following a purchase from 05/09/2021

Thank you.

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Acheteur Vérifié

Published on 18/09/2021 à 03h55 following a purchase from 06/09/2021

The site is good, but the descriptions of the items are sometimes vague. I have nothing to say about the delivery.

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Acheteur Vérifié

Published on 17/09/2021 à 20h23 following a purchase from 13/09/2021

Perfect !!

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Acheteur Vérifié

Published on 17/09/2021 à 08h59 following a purchase from 11/09/2021

the navigation on the site is perfect, the delivery by colissimo by post is really perfect as well, the customer service is a very good interlocutor, and the order I made completely satisfied me

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Acheteur Vérifié

Published on 17/09/2021 à 08h53 following a purchase from 09/09/2021

Everything is perfect: the email exchange, the site, the delivery, and the quality of the items.

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Acheteur Vérifié

Published on 17/09/2021 à 08h38 following a purchase from 09/09/2021

Hello,
The item we ordered was carefully prepared, it is
very pleasant to open the package and discover the meticulousness, the attention given to our request.
THANK YOU

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Acheteur Vérifié

Published on 16/09/2021 à 19h11 following a purchase from 12/09/2021

navigation, clear and accessible site

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Acheteur Vérifié

Published on 16/09/2021 à 18h04 following a purchase from 11/09/2021

Impeccable service, impeccable quality!

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Acheteur Vérifié

Published on 16/09/2021 à 17h36 following a purchase from 12/09/2021

Order placed on a Sunday evening, received on Tuesday morning, preserved in solid and suitable packaging. I recommend.

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