Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Hello
I am very satisfied with the choice of products on the website, the ease of ordering, and especially the speed of delivery.
Bravo and thank you !
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2021
Pleasant site to browse, beautiful photos of the items, complete descriptions and insightful advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
very satisfying, nothing to say, great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
Very fast - accurate - beautiful quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
Fast and efficient
Delivery in 48h
Compliant
Quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
Order shipped and received very quickly
Good quality items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
A big bravo it is magnificent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Very beautiful hat as per my wishes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Product as described, practical.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Always very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/07/2021
Package received after numerous follow-ups with a customer service that is very difficult to reach!
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Response from Chapellerie Traclet
Hello
Thank you for your message.
Please excuse us for this delay, for the naughty hat, we had delays because the hat comes from the United States and it was stuck in customs.
We urgently sent you the blue trilby by chronopost.
Please excuse us for these inconveniences.
We hope that the hats meet your satisfaction.
Best regards
Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
Communication is a bit complicated, it could make things a little easier!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
everything was perfect, ease of navigation, speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Nothing to report. Very good and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Very serious company, careful, impeccable service, from now on I will order from this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2021
Magnificent tricorne I am delighted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
Respect for deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Perfect experience; I will return
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Delivery on the announced times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Very satisfied with my ordered items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2021
The site is clear except maybe when an item is no longer available
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2021
Very easy to navigate. Couldn't be better.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2021
I am generally satisfied with the ordering process to delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Very good site with a wide choice of products.
Delivery is fast and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
fast service !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Thank you promise kept
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Fast delivery and in accordance with the order. The products seem to be of good quality, to see in use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Deadlines are met
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2021
Customer service very attentive and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Delivery was fast in 48h.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2021
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Completely pleasantly surprised by my purchase. Product of absolute quality and I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2021
Ordered on Thursday, delivered on Saturday. I am very satisfied with my purchase and my order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/08/2021
For my first order a bit disappointed the package was open even the delivery person asked me what was in the box.
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Response from Chapellerie Traclet
Hello
Thank you for your message, we will make a complaint to the post office. Indeed, the package is sealed so that it is not opened. If it was opened during transport, that is not normal.
Please excuse us for this inconvenience independent of our will.
Remaining at your disposal.
Best regards
Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2021
Everything perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Good choice of headgear. In accordance with the order. I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
very good, impeccable service, careful and attentive. I recommend!
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