Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Perfect. Matches the photo and description. Very good quality.
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Response from Chapellerie Traclet
Hello Corinne,
Thank you very much for your flattering review! We are delighted that you are satisfied with your purchase and that the product meets your expectations. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
E
Emeline F.
Rating: 5 out of 5
following a purchase from 04/03/2026
Very happy with my experience, order arrived quickly and very nice straw hats.
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Response from Chapellerie Traclet
Dear Emeline,
We sincerely thank you for your flattering review. We are delighted to learn that your order was processed quickly and that you are satisfied with the quality of our boaters. Your satisfaction is our priority, and your positive feedback encourages us to continue improving our service. We look forward to seeing you again soon on our website!
Best regards,
The Chapellerie Traclet team
P
Philippe D.
Rating: 5 out of 5
following a purchase from 08/03/2026
Traclet always offers very good quality items with beautiful finishes.
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Response from Chapellerie Traclet
Dear Philippe,
We warmly thank you for your flattering review. We are delighted to learn that you appreciate the quality and finish of our items, as this reflects our commitment to excellence. We look forward to welcoming you again on our "Chapellerie Traclet" site.
J
Jean-Vincent D.
Rating: 5 out of 5
following a purchase from 07/03/2026
Serious
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Response from Chapellerie Traclet
Hello Jean-Vincent,
A big thank you for your positive feedback and your trust in Chapellerie Traclet. We are delighted to know that our seriousness has satisfied you. We look forward to serving you again!
Best regards,
The team at Chapellerie Traclet
A
Arvind Rao K.
Rating: 5 out of 5
following a purchase from 09/03/2026
Hello, My delivery message was followed to the letter, securing and guaranteeing delivery to the Post Office pickup point at the indicated address. Thank you for that. I don't really like being bombarded with newsletters; I have kept your contact details; if there is a product that interests me, I will place an order in due time; by the way, I will soon place another order. Until then. Best regards. ARKistnah.
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Response from Chapellerie Traclet
Hello Mr. Rao,
We sincerely thank you for your positive feedback and are delighted to learn that you appreciated the follow-up on your delivery. We completely understand your preference regarding newsletters and respect your choice. Please feel free to reach out to us for your next order, we will be happy to serve you again.
Best regards,
The Traclet Hat Shop team.
C
Catherine F.
Rating: 1 out of 5
following a purchase from 06/02/2026
Never received this order
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Response from Chapellerie Traclet
Hello Catherine,
We are sorry to hear that you have not received your order. We have just filed a complaint with Colissimo to see where the package is.
If we cannot deliver it to you, we will refund you as we had sent you the last pair.
Best regards,
The Chapellerie Traclet team
N
Nadine R.
Rating: 5 out of 5
following a purchase from 16/02/2026
Perfect in every way
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Response from Chapellerie Traclet
Hello Nadine,
A big thank you for your glowing review! We are delighted to hear that you are completely satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service.
Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
P
Patrick F.
Rating: 5 out of 5
following a purchase from 05/03/2026
*****
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Response from Chapellerie Traclet
Hello Patrick,
We sincerely thank you for your flattering comment and for the 5/5 rating. Your satisfaction is our priority, and we are delighted that our hats have met your expectations. Do not hesitate to come back to us for your next purchase, we will always be happy to welcome you to Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team.
V
Valerie C.
Rating: 5 out of 5
following a purchase from 05/03/2026
Good
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Response from Chapellerie Traclet
Hello Valérie,
Thank you very much for your positive feedback! We are delighted that our site "Chapellerie Traclet" has satisfied you. Please do not hesitate to reach out to us if you have any questions or specific needs.
Best regards,
The Chapellerie Traclet team
R
Resto R.
Rating: 5 out of 5
following a purchase from 05/03/2026
Great! Very good quality
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Response from Chapellerie Traclet
We sincerely thank you for your flattering feedback regarding the quality of our products at Chapellerie Traclet. Your satisfaction is our priority, and we are delighted that you enjoyed your experience. Don't hesitate to come back and visit us!
S
Sophie G.
Rating: 5 out of 5
following a purchase from 06/03/2026
A beautiful quality product.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Sophie. We are delighted that you appreciated the quality of our products and we strive every day to maintain these standards. We look forward to seeing you soon on our "Chapellerie Traclet" site.
C
Christophe M.
Rating: 5 out of 5
following a purchase from 04/03/2026
Hat well packaged, fast delivery...excellent
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Response from Chapellerie Traclet
Hello Christophe,
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with your hat and the speed of our service. Your satisfaction is our priority. See you very soon at Chapellerie Traclet!
Best regards,
The Traclet team
J
Jef S.
Rating: 5 out of 5
following a purchase from 03/03/2026
Despite a product error during the first shipment, the establishment was reactive and quickly did what was necessary to correct its mistake. Product seems to be of good quality...
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Response from Chapellerie Traclet
Hello Jef,
Thank you very much for your positive review! We are delighted to learn that our responsiveness allowed us to resolve the product error. Your satisfaction is our priority, and we are happy that the quality of our hats suits you. Please do not hesitate to come back to us for your future needs!
Best regards,
The Chapellerie Traclet team
M
Monique D.
Rating: 5 out of 5
following a purchase from 07/02/2026
good
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Response from Chapellerie Traclet
Hello Monique,
We warmly thank you for your positive review and for the 5/5 rating. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" met your expectations. Please do not hesitate to contact us if you have any questions or specific requests.
Best regards,
The Chapellerie Traclet team
G
Gérard G.
Rating: 5 out of 5
following a purchase from 04/03/2026
Very satisfied. Ease of ordering, speed of delivery, and quality product.
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Response from Chapellerie Traclet
Hello Gérard,
We sincerely thank you for your flattering review and are delighted to learn that you are very satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction regarding the simplicity of ordering, the speed of delivery, and the quality of our products motivates us to continue offering the best possible service. See you very soon!
G
Gerard D.
Rating: 5 out of 5
following a purchase from 02/03/2026
A site presenting a wide variety of hats for men and women. The site is well done, each item presented with many details, including care. Very easy to find the headgear I am looking for.
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Response from Chapellerie Traclet
Hello Gérard,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that our varied selection of hats, as well as the details provided for each item, have met your expectations. Your satisfaction brings us great joy and we hope to welcome you again soon on our site.
Best regards,
The Chapellerie Traclet team
M
Michel C.
Rating: 5 out of 5
following a purchase from 05/03/2026
Quality product, plus French made and reasonable price.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Michel. We are delighted that you appreciate the quality of our products as well as our commitment to French manufacturing. Your satisfaction is our priority, and we are happy to offer you items at reasonable prices.
C
Christian R.
Rating: 5 out of 5
following a purchase from 04/03/2026
Fast shipping. Quality product.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Christian. We are delighted to learn that you appreciated the speed of our delivery as well as the quality of our products. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
S
Sylvain R.
Rating: 1 out of 5
following a purchase from 05/03/2026
Not the ordered size, and after telling me: return of the correct size this week: I am still waiting...
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Response from Chapellerie Traclet
Hello
please excuse us.
We had forgotten to send you the tracking of your shipment and the package was returned to us this morning.
The package is leaving today under tracking colissimo 9M01126602604
It should arrive Wednesday or Thursday at the pickup point.
Best regards
Traclet
S
Sylvain R.
Rating: 5 out of 5
following a purchase from 02/03/2026
yes of course
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Response from Chapellerie Traclet
Hello Sylvain,
We sincerely thank you for your positive feedback and support. We are delighted that our site "Chapellerie Traclet" has met your expectations and remain at your disposal for any questions or future needs.
Best regards,
The Chapellerie Traclet team
R
Rodolphe C.
Rating: 5 out of 5
following a purchase from 28/02/2026
Very good product, fast delivery
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Response from Chapellerie Traclet
Hello Rodolphe,
Thank you very much for your flattering review! We are delighted that our product satisfied you and that the delivery was quick. Your feedback is valuable to us. See you soon in our store!
Best regards,
The Chapellerie Traclet team
G
Gabrielle P.
Rating: 5 out of 5
following a purchase from 03/03/2026
Perfect
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Response from Chapellerie Traclet
Dear Gabrielle,
We sincerely thank you for your flattering comment. Your satisfaction is our priority, and we are delighted to learn that your experience with Chapellerie Traclet was perfect. We look forward to welcoming you again very soon!
Best regards,
The Chapellerie Traclet team
P
Pierre D.
Rating: 5 out of 5
following a purchase from 03/03/2026
Impeccable
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Response from Chapellerie Traclet
Hello Pierre,
A big thank you for your flattering review of Chapellerie Traclet! We are delighted that you had an impeccable experience. Your satisfaction is our priority, and your feedback encourages us to continue in this direction.
Best regards,
The Chapellerie Traclet team
D
Denis B.
Rating: 5 out of 5
following a purchase from 03/03/2026
Very happy
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Response from Chapellerie Traclet
We warmly thank you for your positive feedback, Denis. Your satisfaction is our priority, and we are delighted that you had a pleasant experience on our site "Chapellerie Traclet". Do not hesitate to reach out to us if you have any other questions or needs.
M
Michel G.
Rating: 5 out of 5
following a purchase from 04/03/2026
fast and compliant delivery
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Response from Chapellerie Traclet
Hello Michel,
We sincerely thank you for your positive feedback regarding our site "Chapellerie Traclet". We are delighted to learn that you appreciated the speed and compliance of your delivery. Your satisfaction is our priority, and we hope to see you again soon among our customers.
D
Didier L.
Rating: 5 out of 5
following a purchase from 03/03/2026
Fast and careful delivery
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Response from Chapellerie Traclet
We sincerely thank you for your flattering comment, Didier. We are delighted to learn that you appreciated the speed and care given to your delivery. Your satisfaction is our priority and we hope to see you again soon on our site "Chapellerie Traclet."
B
Bruno C.
Rating: 5 out of 5
following a purchase from 03/03/2026
Conforms to my order and my request
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Response from Chapellerie Traclet
We sincerely thank you for your positive feedback, Bruno. We are delighted to hear that your order perfectly met your expectations. Do not hesitate to reach out to us for any future requests, we will always be happy to assist you.
M
Mona J.
Rating: 5 out of 5
following a purchase from 03/03/2026
Item conforms to its description. Delighted with this purchase
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Response from Chapellerie Traclet
Hello Mona,
Thank you very much for your positive feedback! We are delighted to hear that the article met your expectations. Your satisfaction is our priority. See you soon on our site!
Best regards,
The Chapellerie Traclet team
S
Stephane R.
Rating: 5 out of 5
following a purchase from 03/03/2026
Always very satisfied with your services
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Response from Chapellerie Traclet
Dear Stéphane,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are still satisfied with our services. Your satisfaction is our priority, and we strive to offer you the best at every visit. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
R
Roselyne P.
Rating: 5 out of 5
following a purchase from 02/03/2026
Meets my expectations
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Response from Chapellerie Traclet
Dear Roselyne, we sincerely thank you for your positive feedback. We are delighted to learn that our site "Chapellerie Traclet" has met your expectations. Your satisfaction is our priority, and we hope to see you again soon among our customers.
E
Eric M.
Rating: 1 out of 5
following a purchase from 01/03/2026
I have never been delivered
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Response from Chapellerie Traclet
Hello Eric,
Thank you for taking the time to share your opinion.
Your package has been waiting for you since March 5 at the relay point you chose during your order
https://www.laposte.fr/outils/suivre-vos-envois?code=9M01102299989
Best regards,
The Chapellerie Traclet team
J
Jean Paul M.
Rating: 5 out of 5
following a purchase from 02/03/2026
item conforms to my wish, thank you
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Response from Chapellerie Traclet
Hello Jean Paul,
Thank you very much for your positive feedback! We are delighted that the article met your expectations. Please do not hesitate to reach out to us for your future needs.
Best regards,
The Chapellerie Traclet team
V
Véronique J.
Rating: 5 out of 5
following a purchase from 01/02/2026
I am very happy and satisfied with my purchases at Traclet
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Response from Chapellerie Traclet
Dear Véronique,
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your purchases at Chapellerie Traclet. Your satisfaction is our priority, and we hope to welcome you again very soon.
E
Eleonora P.
Rating: 5 out of 5
following a purchase from 03/03/2026
Careful shipping, very good quality product. One can only recommend the products of Chapellerie Traclet!
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Response from Chapellerie Traclet
Dear Eleonora,
We sincerely thank you for your flattering review! We are delighted to hear that you are satisfied with the shipping and the quality of our products. Your recommendation means a lot to us and motivates us to continue offering the best.
We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
B
B. M.
Rating: 5 out of 5
following a purchase from 17/01/2026
I think my order had been forgotten (6 weeks of waiting). Nevertheless, I give 5* because the "customer contact" was quick and reassured me about the consideration of my order. It was worth the wait: beautiful quality of the products. I am super happy with these traditional hats that complete my collection.
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Response from Chapellerie Traclet
Dear B.,
We sincerely thank you for your flattering review and for your understanding regarding the waiting time. We are delighted to learn that our customer service was able to reassure you and that the quality of our hats met your expectations. Your satisfaction is our priority, and we are happy to know that your new traditional hats perfectly complement your collection. We look forward to seeing you again soon on our website!
Best regards,
The Traclet Hat Team
D
Didier B.
Rating: 5 out of 5
following a purchase from 20/02/2026
French quality is present.
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Response from Chapellerie Traclet
Hello Didier,
Thank you very much for your review and your 5-star rating! We are delighted that the quality of our products meets your satisfaction. Your support for French manufacturing is precious to us.
See you soon at Chapellerie Traclet!
Best regards,
The Traclet team
G
Gérard L.
Rating: 5 out of 5
following a purchase from 27/02/2026
Very satisfied with my purchase
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Response from Chapellerie Traclet
Hello Gérard,
Thank you very much for your flattering review and your 5-star rating! We are delighted to hear that you are very satisfied with your purchase. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop Team
L
Liliane B.
Rating: 5 out of 5
following a purchase from 17/02/2026
completely satisfied
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Response from Chapellerie Traclet
Dear Liliane,
We sincerely thank you for your flattering review and your perfect score of 5/5. It is a great pleasure to know that you are completely satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority and your feedback encourages us to continue providing the best possible service. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
D
Didier L.
Rating: 5 out of 5
following a purchase from 28/02/2026
great, in line with what I expected. Thank you
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Response from Chapellerie Traclet
Thank you very much, Didier, for your flattering review! We are delighted to learn that our site "Chapellerie Traclet" met your expectations. Do not hesitate to come back to us for any future order or question, we will be happy to assist you.
C
Catherine E.
Rating: 5 out of 5
following a purchase from 27/02/2026
Very good! The visor is very good and the service is perfect
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Response from Chapellerie Traclet
We warmly thank you for your positive review, Catherine. We are delighted to learn that the visor and our service met your expectations. Your satisfaction is our priority, and we hope to welcome you back to Chapellerie Traclet soon!
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