Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Very good quality of the product and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Serious site, very fast delivery in 4 days, products conform to the order. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Delivered within the indicated deadlines. Product meets expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Everything perfect! thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Nothing to complain about and superb quality French hat! Thank you also for the gift voucher for good wine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Perfect, no problem, everything is clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Very beautiful products, very good quality. Order received very quickly. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Delivery within the deadline
Product matching the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Top-notch, responsive and an exceptional choice
thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Everything was perfect. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Very good product at a very reasonable price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Perfect. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
Clear and easy-to-access site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
More than 15 days to be delivered... but the Panama hat is perfect...! Thank you.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/05/2021
The shipping and return costs for a €10 item are too high...
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Response from Chapellerie Traclet
Hello, thank you for your message. The shipping costs for a colissimo are €4.95 for sending and we cannot reduce these shipping costs without then deteriorating the delivery. If you have another solution, we are of course listening. Remaining at your disposal for exchanges. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
Excellent order and a big thank you for the gift card.
Hats of very good quality and very fast delivery, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Very good customer relationship.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
Very good. No problem. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2021
Delivery was done very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Everything was fine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Excellent fast and efficient service.
The order arrived quickly and without defects with 0 plastic, a plus in my opinion.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
Good advice and good products, fast and careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Very satisfied with the quality of the item, and the help in choosing the size, which led me to purchase a beautiful perfectly fitted hat, and very well packaged. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
I am very happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Very good product, fast delivery, conforms to the photos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
Very fast delivery and top products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
Quick response to questions by email.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Perfect. Beautiful hat, deadlines respected. K
I am very satisfied. Thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/05/2021
Still not received, it's been almost 10 days
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Response from Chapellerie Traclet
Hello, we have made a complaint today to get the tracking of your package. If there is an issue, we will resend you both berets. Please excuse us for this inconvenience beyond our control. Remaining at your disposal. Best regards, Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Great hat
I am a fan, I love it
Soft, comfortable and beautiful color
Ultra fast delivery and neat packaging
Tilley is the best
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
Very good, product conforms to the photo and the order, perfect, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Very correct in quality and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
My order corresponds perfectly to what I expected. Careful and fast delivery! Thank you to the whole team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Urgent order received on time. Beautiful quality cap.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
Beret of very good quality and pleasant to wear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
Very good, fast delivery and excellent hat quality.
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