Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
ras, thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Very fast, careful shipping and very good quality item.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Very nice bob as described.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
PERFECT at all levels, secure site, very good order tracking, very careful packaging, quality compliant item.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Fast and compliant delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
PERFECT
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
On time and in due time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
fast delivery and compliant with the order, no problem.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
very nice model
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Easy navigation, fast delivery and quality product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Pleasant site to browse, and you can easily find what you're looking for at very reasonable prices. The order was shipped and received very quickly and the product fully met my expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Very good all around!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
perfect, fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Received on time. Quality French product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
I love it
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Perfect: fast delivery, and item compliant with the description.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Simply satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Very fast reception
Quality cap hat
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2021
Very satisfied with my order and the product ordered
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Very satisfied with my purchase. It was a gift for my husband who had a very clear idea of the type of headwear he wanted and it was very easy to find the rare gem thanks to the filters applicable to searches. The product matches the photos, delivery was fast. He is really delighted, we will certainly order again!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Perfectly satisfied / ultra-fast delivery times. Quality and trustworthy house. Very reasonable prices. Can only recommend this supplier.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/04/2021
Delivery of a different product than the one ordered!
Translated reviews
Response from Chapellerie Traclet
Hello
please excuse us for this error, we sent the ANTI UV Hat by Lofck PEYRON instead of the cap. We hope this one suits you and gives you satisfaction.
please again accept our apologies for this inconvenience.
Best regards
Traclet sebastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
VERY pleasant SITE to visit. Everything is well explained.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Very nice product. Order shipped quickly. Impeccable service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
My husband is very happy with his cap.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Very good experience on my part, the hat shop is easily reachable for any advice. I will get back to you if I need a hat!! Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
3rd hat purchased and still satisfied, the only downside is that the last one is a bit big, exchange possible but at my transport cost, too bad they don't issue a prepaid return ticket. Very pleasant person on the phone!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/02/2021
Item ordered on February 14, 2021 received on April 6, 2021 after many reminders from my side.
Very disappointed with this service.
Translated reviews
Response from Chapellerie Traclet
Hello
Yes, our manufacturer has extended their production times since COVID, which can now go up to 12 weeks.
Please excuse us for this inconvenience.
We hope that the cap will satisfy you.
Thank you for your understanding.
Remaining at your disposal.
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2021
Received on time and size appropriate.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
I have nothing else to add
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
very clear site easy navigation. I recommend without problem.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Easy site, already used for 10 years
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Quality item
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Super fast delivery, well packaged, hat!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
a very beautiful raspberry color - very nice hat and delivered in less than 48H
Translated reviews
We use cookies for audience measurement and improving user experience.