Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 16/03/2021 à 12h08 following a purchase from 12/03/2021

nothing to say but good

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Acheteur Vérifié

Published on 15/03/2021 à 20h40 following a purchase from 02/03/2021

Very nice quality for the Panama hat

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Acheteur Vérifié

Published on 15/03/2021 à 20h10 following a purchase from 26/02/2021

Very good

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Acheteur Vérifié

Published on 15/03/2021 à 19h25 following a purchase from 12/03/2021

Only site with all sizes, in almost all models of the brand "Tilley". A "little" more expensive but actually at the same price due to included shipping!

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Acheteur Vérifié

Published on 15/03/2021 à 19h25 following a purchase from 12/03/2021

As expected

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Acheteur Vérifié

Published on 15/03/2021 à 18h12 following a purchase from 12/03/2021

Perfect

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Acheteur Vérifié

Published on 15/03/2021 à 17h44 following a purchase from 10/03/2021

It's perfect

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Acheteur Vérifié

Published on 15/03/2021 à 12h41 following a purchase from 05/03/2021

Smooth website
description as expected

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Acheteur Vérifié

Published on 14/03/2021 à 22h10 following a purchase from 08/03/2021

I chose a size larger than my head size and yet the cap does not fit at all, too small, and from afar... It looks like a child’s model...

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Response from Chapellerie Traclet Published on 15/03/2021

Hello
In the case where the cap is too small, it is of course possible to change it.
Remaining at your disposal.
Best regards
Traclet

Acheteur Vérifié

Published on 14/03/2021 à 21h20 following a purchase from 07/03/2021

Nothing to report OK

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Acheteur Vérifié

Published on 14/03/2021 à 21h09 following a purchase from 07/03/2021

Very good hat site with a large selection of hats

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Acheteur Vérifié

Published on 14/03/2021 à 20h38 following a purchase from 03/03/2021

order received quickly. Very satisfied.

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Acheteur Vérifié

Published on 14/03/2021 à 18h46 following a purchase from 10/03/2021

Very fast delivery.

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Acheteur Vérifié

Published on 14/03/2021 à 18h42 following a purchase from 10/03/2021

Choice available. Very quick reception. Completely satisfied with the product.

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Acheteur Vérifié

Published on 14/03/2021 à 16h53 following a purchase from 10/03/2021

!!!!!

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Acheteur Vérifié

Published on 14/03/2021 à 14h19 following a purchase from 04/03/2021

Perfect

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Acheteur Vérifié

Published on 14/03/2021 à 10h34 following a purchase from 09/03/2021

Order placed easily, package received quickly, product as described and carefully packaged.

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Acheteur Vérifié

Published on 14/03/2021 à 10h34 following a purchase from 09/03/2021

Delivered quickly and as described

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Acheteur Vérifié

Published on 13/03/2021 à 21h26 following a purchase from 09/03/2021

Fast

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Acheteur Vérifié

Published on 13/03/2021 à 19h47 following a purchase from 10/03/2021

Excellent product.

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Acheteur Vérifié

Published on 13/03/2021 à 17h47 following a purchase from 08/03/2021

order not yet received

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Acheteur Vérifié

Published on 13/03/2021 à 16h20 following a purchase from 28/02/2021

this is a first for me, both the order on the site and that of a beret (the hat shop in my village has ceased all activities), and I am completely satisfied

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Acheteur Vérifié

Published on 13/03/2021 à 16h02 following a purchase from 05/03/2021

The wide-brimmed hat is perfect, of very good quality and the shipment was careful. Thank you!

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Acheteur Vérifié

Published on 13/03/2021 à 15h32 following a purchase from 19/02/2021

Very satisfied!

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Acheteur Vérifié

Published on 13/03/2021 à 15h08 following a purchase from 09/03/2021

Perfect

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Acheteur Vérifié

Published on 13/03/2021 à 13h59 following a purchase from 10/03/2021

Always satisfied with the online sales service of the hat shop. As for the hat, it's top-notch. The blue of the Guerra top hat is very dark.

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Acheteur Vérifié

Published on 13/03/2021 à 13h48 following a purchase from 10/03/2021

Very good, impeccable service, careful and quick. I recommend!

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Acheteur Vérifié

Published on 13/03/2021 à 13h39 following a purchase from 09/03/2021

very satisfied ordered received as described. very good site

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Acheteur Vérifié

Published on 13/03/2021 à 13h31 following a purchase from 09/03/2021

Very effective

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Acheteur Vérifié

Published on 13/03/2021 à 09h20 following a purchase from 08/03/2021

very good product serious company I recommend fast delivery nothing to complain about

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Acheteur Vérifié

Published on 13/03/2021 à 08h37 following a purchase from 02/03/2021

I unpacked this package with great pleasure and when I saw the hat I had a big smile and expressed a WOW of satisfaction. Super!

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Acheteur Vérifié

Published on 13/03/2021 à 08h34 following a purchase from 06/03/2021

Nothing to report, thank you

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Acheteur Vérifié

Published on 12/03/2021 à 23h30 following a purchase from 08/03/2021

very good

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Acheteur Vérifié

Published on 12/03/2021 à 22h30 following a purchase from 08/03/2021

Product conforms to the description, fast and careful shipping! Thank you very much

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Acheteur Vérifié

Published on 12/03/2021 à 22h19 following a purchase from 07/03/2021

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 12/03/2021 à 22h07 following a purchase from 08/03/2021

Beautiful item and conforms to the order

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Acheteur Vérifié

Published on 12/03/2021 à 22h06 following a purchase from 07/03/2021

Very good

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Acheteur Vérifié

Published on 12/03/2021 à 18h31 following a purchase from 06/03/2021

Ideal transaction

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Acheteur Vérifié

Published on 11/03/2021 à 22h28 following a purchase from 21/02/2021

Nothing to say

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Response from Chapellerie Traclet Published on 12/03/2021

Hello
Following your size change, we ordered size XL from Stetson and we are waiting for their delivery to send them to you.
Best regards
Traclet

Acheteur Vérifié

Published on 11/03/2021 à 20h01 following a purchase from 28/02/2021

I am a satisfied customer, it's always good

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