Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
very fast delivery, quality product, perfect
I still prefer to choose products made in Europe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Very nice hat. Good fit. Matches the order. Fast delivery. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2020
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2020
2nd order. Fast, beautiful quality. I highly recommend. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2020
Very satisfied with my order. The hat is magnificent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Received the package right on time and the quality of the item, a toque, is of good quality and very pleasant to wear. Thank you. My best wishes accompany you for 2021.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2020
The package was sent quickly. And the delivery was on the scheduled date. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2020
SUPER at all levels, quality product, very well finished and comfortable thanks to its elastic inside, washable without problem, by hand! Fast shipping with tracked mail = received 2 days after the order. Thank you to the whole team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2020
Easy to use site, we quickly found the items we were looking for.
Fast delivery. Beautiful quality of the items received quickly. We highly recommend this site to find "caps for your head."
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
Very good site with quality products where ordering is done with ease and clarity, what more could you want?
It's perfect, don't change anything.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2020
I received my order but not at all my size I measured my head 56 cm I ordered 56 and it's too small now I have to return it at my expense and I don't know what size to order my head is still 56 cm!
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Response from Chapellerie Traclet
Hello
Thank you for sending us a photo of the received model with the size indicated on the cap for verification.
Email [email protected]
Also, be careful with the rigid marine caps as they have an inner band.
It is therefore much less flexible and adjustable to the head size than a classic cap that will adapt to your head size.
Waiting for your response.
Best wishes.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2020
The score of 10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2020
Fast, product that perfectly resembles the description!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Perfect, beautiful site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
The hat is magnificent and perfectly fits my size!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
Fast, serious and quality of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
A perfect service, impeccable products! Bravo, and thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Clear, precise with thoughtful advice, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Meets the request, many proposed items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2020
The small problem encountered during the first shipment was immediately resolved by Traclet, allowing me to have full confidence in this online merchant. I recommend it for its professionalism. Worth my 5 stars.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Simple navigation, easy to order.
I am very satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Very satisfied, fast and good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
satisfaction 100/100
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2020
Everything is perfect
Beautiful material, beautiful finish, very fast shipping
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Beautiful product and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Very professional! I was a bit worried when I received an email indicating that the items (limited edition) were being restocked, but I was wrong because my order was fulfilled very quickly and I received the package on December 24 with some treats included.
Thank you very much!
Philippe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Efficient and fast. Product conforms to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Fast and without surprises
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Good page. Lucky to have found it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
quality choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Hello, for now it is Monday, December 28 and I have not yet received the package at the post office. By Thursday I will keep you informed.
Thank you anyway
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Very satisfied! Well-organized site, smooth navigation, and ultra-fast delivery, all combined is very rare!
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Great hat, very good reception
Thank you very much for your understanding
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
The best! In the middle of the Christmas period, cap unavailable elsewhere, order placed on the afternoon of the 21st and received on the 23rd! Thank you a thousand times!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Clear and easy site, no problems, but especially the speed and very careful packaging. Hats off, Traclet!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Ultra-fast delivery, product meets my expectations, very nice quality
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