Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Very good reception on the phone. Package received in 24 hours. Quality product at a reasonable price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Order. Delivered quickly and in accordance. Well packaged, the products are of good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
I am just satisfied no comment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Easy and intuitive navigation I recommend+++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Despite the size of the catalog, it is easy to find happiness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
perfect !! as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Very good, fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Very good. The order arrived on time and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Perfect. Very fast delivery, suitable packaging, no surprises.
I highly recommend.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/10/2020
Hello order placed on October 25 delivered on December 17 after several emails and phone calls but the beanie is compliant with the ordered product happy
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Response from Chapellerie Traclet
hello
please excuse us for this delay which was however well noted as about 2 weeks for delivery.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Deadlines respected. Products conform to the announced characteristics.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
excellent product, just my size 58, very well tailored and the quality is there. I would definitely recommend another item. Happy end of year celebrations!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
second purchase in three months (Basque beret). Great quality of fabrics and craftsmanship.
Impeccable delivery service (less than 48h), I recommend the shop 100%%
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Clear and practical site! Easy to order! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Faster than expected. Super.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Order received in 72 h
Beautiful product
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Very good purchase! Magnificent hat! Order received very quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Easy and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Very pleasant site to visit, well explanatory, the images show the product well, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Everything was perfect from order to delivery, the product is of quality and it was very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Pleasant site, easy to use. Fast delivery. Fully satisfied with the ordered caps.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Very nice hat of very good quality and order received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
hats very well packaged and quick reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
fast delivery thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Quick order and delivery. Hat conforms to the photo. I am delighted as every time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/12/2020
No invoice, package without delivery note
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Response from Chapellerie Traclet
Hello
invoices and delivery notes are no longer sent in the package due to identity theft of some of our customers.
We have therefore sent you the information by email and it is also on your personal account.
Remaining at your disposal
sincerely
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
100% satisfied quality and speed at the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Fast delivery very nice model well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Delivery on time, product conforms to expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
respect for deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
An excellent hat shop. A very large choice, quality. A fast and very competent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/12/2020
Received without a label, without the order or delivery slip
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Response from Chapellerie Traclet
Hello
the miki beanie only has a manufacturing label on the product. It includes both its composition, its reference but no paper label.
For the order slip, as indicated on the site, they are sent by email and are also on your personal space.
Remaining at your disposal
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Very easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Everything was easy, to order, quick delivery and delivery point close to my home (on foot). Price, however, not adapted, expensive for a child's hat.
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