English 
Français A
Rating: 5 out of 5
Package received quickly. Impeccable packaging. Nice item that I will give to my husband for Christmas.
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Superb service, I will recommend to my friends.
Translated reviews
A
Rating: 5 out of 5
Very fast and product as ordered.
Translated reviews
A
Rating: 5 out of 5
I quickly found the product I was looking for, easy order and fast shipping.
Translated reviews
A
Rating: 5 out of 5
Following a small problem with the consideration of the announced discount on the site, the customer service was very responsive and corrected the issue quickly. Thank you.
Product conforms, correct packaging, deadlines respected.
Translated reviews
Product conforms, correct packaging, deadlines respected.
A
Rating: 5 out of 5
Very nice hat, elegant and very well packaged.
Translated reviews
A
Rating: 5 out of 5
Conforms to my expectations, very satisfied.
Translated reviews
A
Rating: 1 out of 5
Package not received despite three reminders where I was made to wait saying stock pending!
Translated reviews
Response from Chapellerie Traclet
Hello
as indicated when ordering, it had to be manufactured.
During your last call, we indicated we would send you an order tracking, which we have done and are providing you again today.
colissimo 6H12210928128
sincerely
Traclet
as indicated when ordering, it had to be manufactured.
During your last call, we indicated we would send you an order tracking, which we have done and are providing you again today.
colissimo 6H12210928128
sincerely
Traclet
A
Rating: 5 out of 5
You have to search a bit to place the order. The ordered products correspond exactly to my wish.
Translated reviews
A
Rating: 5 out of 5
Speed and, apparently, quality. We will see after the visit of Santa Claus!!
Translated reviews
A
Rating: 5 out of 5
Fast shipping. Quality product made in France, it's perfect.
Translated reviews
A
Rating: 5 out of 5
Reliable site, fast shipping, go for it!!
Translated reviews
A
Rating: 5 out of 5
fast shipping and delivery, the shipment is careful and always with quality products regarding my orders
Translated reviews
A
Rating: 1 out of 5
It mentions product available and once the order is paid, I am told that there is a stock shortage.
Translated reviews
Response from Chapellerie Traclet
Hello
the information is well noted in red on the product sheet (4-5 weeks) but also on the order summary and confirmed by email
https://www.chapellerie-traclet.com/fr/casquette-irlandaise/3074-casquette-irlandaise-bleu-chine-hanna-hats.html
sincerely
Traclet
the information is well noted in red on the product sheet (4-5 weeks) but also on the order summary and confirmed by email
https://www.chapellerie-traclet.com/fr/casquette-irlandaise/3074-casquette-irlandaise-bleu-chine-hanna-hats.html
sincerely
Traclet
A
Rating: 5 out of 5
Order received very quickly in perfect packaging
Translated reviews
A
Rating: 5 out of 5
Order content respected delivered on time. Easy access site
Translated reviews
A
Rating: 2 out of 5
Disappointed because when I ordered I had the choice between size 57 or 59 and upon receipt it turned out to be M or L so size error
Misinformed and extra cost for exchange!!!
Translated reviews
Misinformed and extra cost for exchange!!!
Response from Chapellerie Traclet
Hello
the size of hats at the international level is 56/57 or M and L 58/59 cm.
You chose during the order a size 59 or L.
This does not change anything about the error during the order.
Since you want a size 57 or M which is equivalent.
Thank you for your feedback.
Best regards
Traclet
the size of hats at the international level is 56/57 or M and L 58/59 cm.
You chose during the order a size 59 or L.
This does not change anything about the error during the order.
Since you want a size 57 or M which is equivalent.
Thank you for your feedback.
Best regards
Traclet
A
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 2 out of 5
I have not yet received delivery
Translated reviews
Response from Chapellerie Traclet
hello
yes it is normal since as indicated during the order, the cap will leave at the end of the week from us.
Best regards
Traclet
yes it is normal since as indicated during the order, the cap will leave at the end of the week from us.
Best regards
Traclet
A
Rating: 5 out of 5
I am very satisfied with this site. Fast shipping and easy exchange.
Translated reviews
A
Rating: 5 out of 5
nothing to say everything is very good
Translated reviews
A
Rating: 5 out of 5
Very good quality product and efficient shipping service. I highly recommend.
Translated reviews
A
Rating: 5 out of 5
Conforms to my expectations
Translated reviews
A
Rating: 5 out of 5
Product conforms to the description, fast delivery, I recommend this site.
Translated reviews
A
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 5 out of 5
Very satisfied and very fast
Translated reviews
A
Rating: 5 out of 5
Satisfied, the navigation on the site is easy. The delivery was fast and the product met my expectations, I recommend.
Translated reviews
A
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 5 out of 5
Very nice item, conforms to what was presented on the site. The delivery was fast and well assured. I recommend without any problem.
Translated reviews
A
Rating: 5 out of 5
Perfect. Very professional
Translated reviews
A
Rating: 5 out of 5
Quality, cost, deadlines ok
Translated reviews
A
Rating: 5 out of 5
Very good site, well presented and easy to understand, fast delivery and impeccable packaging, I recommend this seller.
Translated reviews
A
Rating: 5 out of 5
Package arrived quickly and in good condition. The product is very good. The scarf is soft and keeps the neck warm.
Translated reviews
A
Rating: 5 out of 5
Site with beautiful quality items
Translated reviews
A
Rating: 5 out of 5
Very good service thank you.
Translated reviews
A
Rating: 5 out of 5
This is not the first order I have placed with Taclet and the quality of service is always there. The site is very well done. The descriptions and conditions are very fair.
Translated reviews
A
Rating: 5 out of 5
Easy to follow site.
Translated reviews
A
Rating: 5 out of 5
very satisfied, quality and aesthetics
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Excellent handling. A lot of seriousness
Translated reviews