Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 04/08/2020 à 13h10 following a purchase from 21/07/2020

Fast delivery and good material

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Acheteur Vérifié

Published on 03/08/2020 à 11h41 following a purchase from 07/07/2020

Very good service.

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Acheteur Vérifié

Published on 31/07/2020 à 17h44 following a purchase from 16/07/2020

Fast and compliant

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Acheteur Vérifié

Published on 29/07/2020 à 14h54 following a purchase from 04/07/2020

This was not what I ordered and the delivery was chaotic

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Response from Chapellerie Traclet Published on 31/07/2020

Hello
the order was placed on Saturday, July 4, and it was sent on Monday, July 6, then for Austria currently with COVID, the delays may be a bit longer.
For the hat, what model did you receive?
Thank you for sending us a photo at [email protected]
Best regards
Traclet

Acheteur Vérifié

Published on 29/07/2020 à 13h36 following a purchase from 20/07/2020

Fast delivery

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Acheteur Vérifié

Published on 29/07/2020 à 09h03 following a purchase from 17/07/2020

A site that works well, a coherent search engine, information at all stages of purchase and also delivery. Quality hats. 3rd purchase and never disappointed.

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Acheteur Vérifié

Published on 29/07/2020 à 08h08 following a purchase from 07/07/2020

Lack of information

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Acheteur Vérifié

Published on 28/07/2020 à 23h28 following a purchase from 09/07/2020

Very good

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Acheteur Vérifié

Published on 28/07/2020 à 21h11 following a purchase from 25/06/2020

Very good, I have to return the hat because it's too small, but the shipping was perfect and customer service is available.

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Acheteur Vérifié

Published on 28/07/2020 à 18h40 following a purchase from 20/07/2020

Fast delivery. Impeccable packaging. Very satisfied.

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Acheteur Vérifié

Published on 28/07/2020 à 16h08 following a purchase from 20/07/2020

Great choice, all brands, excellent advice. Perfect.

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Acheteur Vérifié

Published on 28/07/2020 à 15h58 following a purchase from 12/07/2020

Order received quickly

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Acheteur Vérifié

Published on 28/07/2020 à 15h25 following a purchase from 19/07/2020

Very user-friendly site

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Acheteur Vérifié

Published on 28/07/2020 à 15h02 following a purchase from 20/07/2020

Satisfactory service

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Acheteur Vérifié

Published on 28/07/2020 à 09h38 following a purchase from 11/07/2020

Perfect! Very good quality product, very well packaged and very fast shipping. I recommend.

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Acheteur Vérifié

Published on 28/07/2020 à 08h47 following a purchase from 17/07/2020

For a first time, it's a success. Nothing to say..!

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Acheteur Vérifié

Published on 28/07/2020 à 07h11 following a purchase from 19/07/2020

Perfect

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Acheteur Vérifié

Published on 27/07/2020 à 19h20 following a purchase from 18/07/2020

Perfect in every way. Very good phone advice. Package arrived within a short time.

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Acheteur Vérifié

Published on 27/07/2020 à 18h09 following a purchase from 19/07/2020

The site is very well documented and easy to navigate. The choice is just enormous, you can find everything and at all prices.

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Acheteur Vérifié

Published on 27/07/2020 à 17h32 following a purchase from 19/07/2020

Very good

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Acheteur Vérifié

Published on 27/07/2020 à 15h54 following a purchase from 18/07/2020

Well-organized site and reassuring from order registration to payment confirmation and invoice. Fast service.

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Acheteur Vérifié

Published on 27/07/2020 à 15h37 following a purchase from 20/07/2020

Excellent presentation on the site and very short delivery time.

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Acheteur Vérifié

Published on 27/07/2020 à 15h28 following a purchase from 20/07/2020

Order shipped and received very quickly, item meets my expectations.

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Acheteur Vérifié

Published on 27/07/2020 à 14h08 following a purchase from 15/07/2020

Don't hesitate to call. They are also very responsive and offer solutions by phone. For example: if you can't find the right size online or anything...

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Acheteur Vérifié

Published on 27/07/2020 à 14h01 following a purchase from 28/06/2020

Very satisfied with my order. See you soon.

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Acheteur Vérifié

Published on 27/07/2020 à 13h10 following a purchase from 19/07/2020

Superb hat - fast and hassle-free order and delivery.

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Acheteur Vérifié

Published on 27/07/2020 à 12h42 following a purchase from 19/07/2020

Fast delivery. Item matches the description. Nothing to report.

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Acheteur Vérifié

Published on 26/07/2020 à 09h40 following a purchase from 10/07/2020

Super quality for the products on this site. Fast delivery.

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Acheteur Vérifié

Published on 25/07/2020 à 14h24 following a purchase from 28/06/2020

Very satisfied.

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Acheteur Vérifié

Published on 25/07/2020 à 08h21 following a purchase from 16/07/2020

Well done

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Acheteur Vérifié

Published on 24/07/2020 à 22h41 following a purchase from 23/06/2020

Very good for those who follow in the sun and far from the metropolis

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Acheteur Vérifié

Published on 24/07/2020 à 18h30 following a purchase from 16/07/2020

I didn't know this site and I'm delighted. I discovered it through word of mouth. I'm not disappointed with the ordered product. One thing is for sure, if I need a hat again, I will return to this site without hesitation.

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Acheteur Vérifié

Published on 24/07/2020 à 18h03 following a purchase from 07/07/2020

For my first order, I want to express my satisfaction. Timely delivery, careful packaging, and quality item. Thank you and see you soon for a new order. JH

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Acheteur Vérifié

Published on 24/07/2020 à 17h42 following a purchase from 17/07/2020

Great

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Acheteur Vérifié

Published on 24/07/2020 à 17h11 following a purchase from 12/07/2020

All good

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Acheteur Vérifié

Published on 24/07/2020 à 17h00 following a purchase from 17/07/2020

I had lost my beret and I'm thrilled to have found one again!

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Acheteur Vérifié

Published on 24/07/2020 à 16h04 following a purchase from 17/07/2020

Impeccable service, impeccable packaging, and hat in perfect condition

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Acheteur Vérifié

Published on 24/07/2020 à 12h32 following a purchase from 15/07/2020

Very good, impeccable service, great care taken with the package. I recommend!

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Acheteur Vérifié

Published on 24/07/2020 à 06h30 following a purchase from 15/07/2020

Efficiency therefore seriousness very rare online site

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Acheteur Vérifié

Published on 24/07/2020 à 05h09 following a purchase from 16/07/2020

All is ok

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