Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 23/11/2019 à 14h30 following a purchase from 14/11/2019

Hello,
The sailor cap is of very good quality and warm.

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Acheteur Vérifié

Published on 22/11/2019 à 19h57 following a purchase from 14/11/2019

perfect

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Acheteur Vérifié

Published on 22/11/2019 à 17h34 following a purchase from 14/11/2019

The site is very good, I found exactly what I was looking for, the prices are very reasonable.

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Acheteur Vérifié

Published on 22/11/2019 à 17h19 following a purchase from 14/11/2019

clear and precise site.

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Acheteur Vérifié

Published on 22/11/2019 à 17h11 following a purchase from 14/11/2019

Very happy with my order of the product itself,
very good quality. The site is quite clear and easy to navigate.

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Acheteur Vérifié

Published on 22/11/2019 à 15h16 following a purchase from 14/11/2019

Impeccable delivery, as always with the Traclet house.

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Acheteur Vérifié

Published on 22/11/2019 à 14h06 following a purchase from 14/11/2019

Excellent service and choice. A small problem to note on the site is the size correspondence (cross reference) of the hats. A little effort is needed to explain the sizes and how to determine them to ensure you have the right fit.

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Acheteur Vérifié

Published on 22/11/2019 à 13h58 following a purchase from 15/11/2019

A choice with the quality of a great French professional (the only one?) with ultra-fast secure shipping... Thank you?!

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Acheteur Vérifié

Published on 22/11/2019 à 09h40 following a purchase from 11/11/2019

In line with my expectations, deadline respected, well packaged.

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Acheteur Vérifié

Published on 22/11/2019 à 07h55 following a purchase from 14/11/2019

Navigation on the site is clear. The quality of my cap is impeccable, the price is reasonable. The follow-up of my order was satisfactory. If you want a nice hat, I recommend the Traclet site.

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Acheteur Vérifié

Published on 22/11/2019 à 07h26 following a purchase from 14/11/2019

Listening, efficiency, speed, and compliance.

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Acheteur Vérifié

Published on 21/11/2019 à 19h11 following a purchase from 08/11/2019

Choice

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Acheteur Vérifié

Published on 21/11/2019 à 18h50 following a purchase from 13/11/2019

Good item, fast delivery

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Acheteur Vérifié

Published on 21/11/2019 à 16h11 following a purchase from 14/11/2019

Your site is well designed. It is very easy to find the item you are looking for.

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Acheteur Vérifié

Published on 21/11/2019 à 14h25 following a purchase from 14/11/2019

Very serious site, fast shipping

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Acheteur Vérifié

Published on 21/11/2019 à 14h14 following a purchase from 13/11/2019

Everything went well.

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Acheteur Vérifié

Published on 21/11/2019 à 13h11 following a purchase from 14/11/2019

impeccable site

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Acheteur Vérifié

Published on 21/11/2019 à 13h06 following a purchase from 13/11/2019

Very satisfied

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Acheteur Vérifié

Published on 21/11/2019 à 12h41 following a purchase from 13/11/2019

Excellent items for quite reasonable prices.
And fast shipping.
Keep it up, thank you.

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Acheteur Vérifié

Published on 20/11/2019 à 21h38 following a purchase from 12/11/2019

Always very good.

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Acheteur Vérifié

Published on 20/11/2019 à 20h52 following a purchase from 02/10/2019

Good quality of the product.

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Response from Chapellerie Traclet Published on 22/11/2019

Hello, we apologize for this slightly long manufacturing delay. We had only one in stock out of the two ordered, and the manufacturing took a bit of time. We hope that the caps will give you complete satisfaction. Best regards, Traclet.

Acheteur Vérifié

Published on 20/11/2019 à 19h48 following a purchase from 09/11/2019

Good site. Fast delivery and well-packaged parcel.
I am very happy.

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Acheteur Vérifié

Published on 20/11/2019 à 18h15 following a purchase from 10/11/2019

I recommend this site for its seriousness and speed of shipping, as well as for the quality of the packaging.

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Acheteur Vérifié

Published on 20/11/2019 à 16h28 following a purchase from 12/11/2019

An extraordinary choice, impeccable and careful service, fast delivery. I recommend.

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Acheteur Vérifié

Published on 20/11/2019 à 16h17 following a purchase from 13/11/2019

Everything is very clear: site, order, delivery...

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Acheteur Vérifié

Published on 20/11/2019 à 16h16 following a purchase from 03/10/2019

Very good

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Acheteur Vérifié

Published on 20/11/2019 à 16h06 following a purchase from 10/11/2019

Very good!

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Acheteur Vérifié

Published on 20/11/2019 à 15h48 following a purchase from 08/11/2019

Pleasant site to visit.

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Acheteur Vérifié

Published on 20/11/2019 à 12h47 following a purchase from 11/11/2019

The article matches the image. Very organized ordering system and fast delivery. I recommend this seller.

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Acheteur Vérifié

Published on 20/11/2019 à 12h42 following a purchase from 13/11/2019

Very fast delivery and the hat matches the photo and description. A lot of choices.

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Acheteur Vérifié

Published on 20/11/2019 à 11h05 following a purchase from 10/11/2019

Very good.

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Acheteur Vérifié

Published on 19/11/2019 à 18h07 following a purchase from 09/11/2019

Great selection and quality of items.

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Acheteur Vérifié

Published on 19/11/2019 à 17h58 following a purchase from 08/11/2019

I followed the progress of the package, which is reassuring, the different stages were well signaled, nothing to complain about.

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Acheteur Vérifié

Published on 19/11/2019 à 16h54 following a purchase from 11/11/2019

Clear site, easy navigation, fast delivery, conforms to the order and in very good condition... excellent responsiveness overall. I recommend!

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Acheteur Vérifié

Published on 19/11/2019 à 16h36 following a purchase from 10/11/2019

very satisfied

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Acheteur Vérifié

Published on 19/11/2019 à 16h34 following a purchase from 10/11/2019

very good!

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Acheteur Vérifié

Published on 19/11/2019 à 16h28 following a purchase from 08/11/2019

perfect - thank you

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Acheteur Vérifié

Published on 19/11/2019 à 16h28 following a purchase from 11/11/2019

Very good, readable site, clear, efficient. Fast delivery, effective packaging. Very good authentic alpine hunter beret, beautiful quality, beautiful finishes. Quick exchange. I recommend.

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Acheteur Vérifié

Published on 19/11/2019 à 16h22 following a purchase from 11/11/2019

Very warm hat, beautiful finish, it scratches a little. Delivery with reaction!!! Thank you

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Acheteur Vérifié

Published on 19/11/2019 à 16h03 following a purchase from 11/11/2019

Too bad the product was not delivered to the chosen relay.

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