Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 01/11/2019 à 23h17 following a purchase from 23/10/2019

Everything went well, nothing to report.

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Acheteur Vérifié

Published on 01/11/2019 à 19h04 following a purchase from 24/10/2019

Delivery time well monitored and respected. Order as expected.

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Acheteur Vérifié

Published on 01/11/2019 à 17h35 following a purchase from 25/10/2019

Impeccable as usual

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Acheteur Vérifié

Published on 01/11/2019 à 17h05 following a purchase from 25/10/2019

Clear information, fast delivery, product matching our expectations.

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Acheteur Vérifié

Published on 31/10/2019 à 21h59 following a purchase from 23/10/2019

An online store as it should be.

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Acheteur Vérifié

Published on 31/10/2019 à 19h40 following a purchase from 23/10/2019

The site is very good, very clear

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Acheteur Vérifié

Published on 30/10/2019 à 14h53 following a purchase from 23/10/2019

Site to recommend.

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Acheteur Vérifié

Published on 30/10/2019 à 13h25 following a purchase from 23/10/2019

Very good. Having requested a fast shipment, the order was dispatched on the day of the order and received the day after as planned. Positive: Responsive to requests, well-protected items: appropriate and careful packaging. I recommend.

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Acheteur Vérifié

Published on 30/10/2019 à 06h12 following a purchase from 22/10/2019

Very large selection, reasonable prices, and good quality

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Acheteur Vérifié

Published on 29/10/2019 à 19h32 following a purchase from 15/10/2019

Items conform to our request

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Acheteur Vérifié

Published on 29/10/2019 à 19h06 following a purchase from 17/10/2019

Fast delivery and super good quality product that meets my expectations

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Acheteur Vérifié

Published on 29/10/2019 à 16h16 following a purchase from 22/10/2019

Excellent site
Thank you

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Acheteur Vérifié

Published on 29/10/2019 à 16h05 following a purchase from 21/10/2019

Perfect

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Acheteur Vérifié

Published on 29/10/2019 à 15h44 following a purchase from 22/10/2019

Very good, impeccable service, careful and attentive. I recommend.

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Acheteur Vérifié

Published on 29/10/2019 à 15h27 following a purchase from 22/10/2019

Express delivery. Hat conforms but could have been a bit larger

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Acheteur Vérifié

Published on 29/10/2019 à 14h20 following a purchase from 11/10/2019

Good quality product. Very nice fit.

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Acheteur Vérifié

Published on 29/10/2019 à 11h41 following a purchase from 19/10/2019

A lot of choices, wide range of prices, user-friendly and ergonomic site, impeccable delivery: I highly recommend this site!

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Acheteur Vérifié

Published on 29/10/2019 à 11h40 following a purchase from 18/10/2019

Fast delivery ...... packaging too large for the mailbox but the ordered product is great .... trustworthy seller ... thank you.

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Acheteur Vérifié

Published on 28/10/2019 à 19h32 following a purchase from 21/10/2019

Very good...

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Acheteur Vérifié

Published on 28/10/2019 à 19h11 following a purchase from 19/10/2019

Three words to describe you: Efficiency, quality, speed.
I am very happy with my order.

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Acheteur Vérifié

Published on 28/10/2019 à 17h26 following a purchase from 18/10/2019

very good and pleasant to wear

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Acheteur Vérifié

Published on 28/10/2019 à 16h57 following a purchase from 20/10/2019

Cap conforms to the description on the site.
Neat finish.

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Acheteur Vérifié

Published on 28/10/2019 à 16h49 following a purchase from 21/10/2019

perfectly perfect

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Acheteur Vérifié

Published on 28/10/2019 à 11h54 following a purchase from 09/10/2019

perfect! product conforms to my expectations!

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Acheteur Vérifié

Published on 27/10/2019 à 04h38 following a purchase from 17/10/2019

Good overall,

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Acheteur Vérifié

Published on 26/10/2019 à 12h27 following a purchase from 12/10/2019

Very good,,,,

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Acheteur Vérifié

Published on 25/10/2019 à 19h55 following a purchase from 17/10/2019

very good, clear and precise about quality and prices!

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Acheteur Vérifié

Published on 25/10/2019 à 17h51 following a purchase from 15/10/2019

quality product recommended, super fast delivery

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Acheteur Vérifié

Published on 25/10/2019 à 15h18 following a purchase from 12/10/2019

Large selection on the site, early delivery despite restocking...
Reduced shipping costs

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Acheteur Vérifié

Published on 25/10/2019 à 13h51 following a purchase from 17/10/2019

fast shipping

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Acheteur Vérifié

Published on 25/10/2019 à 13h42 following a purchase from 17/10/2019

Meets expectations, fast delivery time!

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Acheteur Vérifié

Published on 25/10/2019 à 13h09 following a purchase from 21/09/2019

Blabla

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Acheteur Vérifié

Published on 24/10/2019 à 17h39 following a purchase from 17/10/2019

A very easy to use site

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Acheteur Vérifié

Published on 24/10/2019 à 15h37 following a purchase from 16/10/2019

never any problems

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Acheteur Vérifié

Published on 24/10/2019 à 13h24 following a purchase from 17/10/2019

Thank you for the speed of the shipment and your responses to my questions on your site!

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Acheteur Vérifié

Published on 24/10/2019 à 13h16 following a purchase from 16/10/2019

very good quality, the beneficiary will be delighted.
thank you

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Acheteur Vérifié

Published on 23/10/2019 à 22h37 following a purchase from 10/10/2019

Beautiful cut and nice fabric, protected a little less well than a hat.

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Acheteur Vérifié

Published on 23/10/2019 à 19h19 following a purchase from 16/10/2019

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Acheteur Vérifié

Published on 23/10/2019 à 13h31 following a purchase from 15/10/2019

Overall satisfied with my first order.

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Acheteur Vérifié

Published on 22/10/2019 à 20h55 following a purchase from 13/10/2019

I think the information about the fabric used and how it is treated is insufficient or not highlighted. I probably wouldn't have bought it if I had known that the product was mostly polyester.

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Response from Chapellerie Traclet Published on 23/10/2019

Hello, we have taken your remark into account and we thank you for taking the time to respond to our request for feedback. However, the information about the fabric is well noted on the product sheet like all the products we sell. In two places, one in the long description and also in the information table about dimensions, the quality of the fabric. Please let us know where you would have liked to see it because we put this information on all our products in two places and until today, this remark has not been communicated to us, especially since this product was developed for a customer based on a fabric we proposed among many others. Finally, it should be noted that this product is a cap made from an old model of Norman cap. Best regards, Traclet.