Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Thank you very much for your positive feedback! We are delighted that the quality of our products has satisfied you. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
A
Alain S.
Rating: 5 out of 5
following a purchase from 31/12/2025
Quality product
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Alain. We are delighted to learn that you are satisfied with the quality of our products. Your satisfaction is our priority and we hope to see you again soon on our "Chapellerie Traclet" site.
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Reynald M.
Rating: 5 out of 5
following a purchase from 02/01/2026
Perfect
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Response from Chapellerie Traclet
We warmly thank you for your flattering review, Reynald. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" has met your expectations. Do not hesitate to come back to us for any questions or future needs.
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Louise D.
Rating: 5 out of 5
following a purchase from 23/12/2025
Trustworthy company. After a size issue, the exchange was done very quickly, we thank them for their responsiveness and kindness!
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Response from Chapellerie Traclet
Dear Louise, we warmly thank you for your flattering review. We are delighted to learn that our responsiveness and service have met your expectations. Your satisfaction is our priority, and we look forward to seeing you again on our "Chapellerie Traclet" site.
G
Gérard L.
Rating: 5 out of 5
following a purchase from 30/12/2025
Serious company, pleasant and well-documented site, quality products and service
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Response from Chapellerie Traclet
Dear Gérard,
Thank you very much for your flattering feedback! We are delighted that you appreciated our website and the quality of our products and services. Your satisfaction is our priority and your comments encourage us to continue in this direction. We look forward to seeing you again soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
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Alain D.
Rating: 5 out of 5
following a purchase from 30/12/2025
Fast shipping. Excellent quality.
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Response from Chapellerie Traclet
Hello Alain,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products and the speed of delivery. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
J
Julien O.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very good
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Response from Chapellerie Traclet
Hello Julien,
We sincerely thank you for your 5-star rating and for your positive feedback. We are delighted to learn that your experience with Chapellerie Traclet met your expectations. We look forward to serving you again soon!
Best regards,
The Chapellerie Traclet team
A
Ali B.
Rating: 5 out of 5
following a purchase from 30/12/2025
For gifting
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Response from Chapellerie Traclet
Hello Ali,
We warmly thank you for your 5/5 rating and for your trust in our shop, the Chapellerie Traclet. We are delighted to learn that our products are suitable for a gift. Please do not hesitate to reach out to us if you need advice or assistance for your next order.
Best regards,
The team at Chapellerie Traclet
A
Alain T.
Rating: 5 out of 5
following a purchase from 14/12/2025
Very good! I was looking for an Irish-style winter cap. I found it at Traclet. Delivery on the agreed date. Perfect
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Response from Chapellerie Traclet
We warmly thank you, Alain, for your flattering review! We are delighted that you found the Irish-style winter cap you were looking for and that the delivery met your expectations. We look forward to seeing you on our site for your future purchases!
G
Gérard M.
Rating: 5 out of 5
following a purchase from 28/12/2025
Speed Reliability Quality as per the offer
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Response from Chapellerie Traclet
Hello Gérard,
Thank you very much for your flattering review! We are delighted to learn that you appreciated the speed, reliability, and quality of our products. Your satisfaction is our priority, and your feedback encourages us to continue providing the best possible service. See you soon on our site!
Best regards,
The Chapellerie Traclet team
A
Alejandro A.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very good
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Response from Chapellerie Traclet
Hello Alejandro,
Thank you very much for your positive feedback! We are delighted that you are satisfied with your experience at Chapellerie Traclet. Don't hesitate to come back and see us soon!
Best regards,
The Chapellerie Traclet team
V
Valérie D.
Rating: 5 out of 5
following a purchase from 30/11/2025
Product faithful to the photo on the site and to the description. Beautiful quality.
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Response from Chapellerie Traclet
Dear Valérie,
Thank you very much for your flattering review! We are delighted that you appreciated the quality of our products and that you found the description to be true to your expectations. Your satisfaction is our priority. We look forward to welcoming you again on our site!
Best regards,
The Traclet Hat Shop Team
M
Michel R.
Rating: 5 out of 5
following a purchase from 29/12/2025
Well-designed and warm Irish cap. Fast and perfect delivery.
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Response from Chapellerie Traclet
Hello Michel,
Thank you very much for your flattering review! We are delighted that you like the Irish cap and that you appreciated our delivery service. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
I
Isabelle D.
Rating: 5 out of 5
following a purchase from 05/12/2025
Excellent
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Response from Chapellerie Traclet
Dear Isabelle,
We warmly thank you for your flattering review and your rating of 5/5. It is a real pleasure to know that you were fully satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Chapellerie Traclet team
C
Christian B.
Rating: 5 out of 5
following a purchase from 12/12/2025
Excellent hat shop Highly recommended
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Response from Chapellerie Traclet
Hello Christian,
We sincerely thank you for your glowing review and your 5-star rating. It is a great pleasure to know that you enjoyed your experience at Chapellerie Traclet. Your recommendation is very valuable to us and motivates us to continue providing you with the best. See you soon !
Best regards,
The Chapellerie Traclet team
R
Rene G.
Rating: 5 out of 5
following a purchase from 29/12/2025
Perfect
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Response from Chapellerie Traclet
Hello René,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are pleased to know that our site, Chapellerie Traclet, has met your expectations. Don't hesitate to come back and see us to discover our latest collections!
F
Franck Z.
Rating: 5 out of 5
following a purchase from 14/12/2025
Top quality price ratio
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Response from Chapellerie Traclet
Dear Franck,
Thank you very much for your feedback! We are delighted to hear that you appreciate our value for money. Your satisfaction is our priority and we strive to offer quality products. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
I
Isabelle P.
Rating: 5 out of 5
following a purchase from 29/12/2025
The item corresponds to what I wanted
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Response from Chapellerie Traclet
Madame Isabelle, we sincerely thank you for your flattering review. We are delighted to learn that the item perfectly met your expectations. Please do not hesitate to reach out to us for any other requests, we will always be happy to assist you.
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Gérard C.
Rating: 5 out of 5
following a purchase from 28/12/2025
Excellent company.
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Response from Chapellerie Traclet
Mr. Gérard,
We warmly thank you for your flattering feedback on our site "Chapellerie Traclet". Your satisfaction is our priority, and we are delighted to learn that our services met your expectations. Please do not hesitate to reach out to us for any future requests.
Best regards,
The Chapellerie Traclet team
R
Rebours A.
Rating: 5 out of 5
following a purchase from 28/12/2025
Very good
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Response from Chapellerie Traclet
We warmly thank you for your positive review of our site "Chapellerie Traclet". We are delighted to know that you found your experience very satisfactory. Do not hesitate to reach out to us for any questions or future needs.
C
Corentine D.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very good, I am delighted!
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Response from Chapellerie Traclet
Hello Corentine,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
D
Daniel P.
Rating: 5 out of 5
following a purchase from 29/12/2025
The item I ordered on the online site and received very quickly corresponds exactly to what was presented. Delivered in two days by chronopost to my home. Perfect!
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Response from Chapellerie Traclet
Dear Daniel, we warmly thank you for your positive feedback regarding your experience on our site "Chapellerie Traclet". We are delighted to learn that you received your item quickly and that it meets your expectations. Your satisfaction is our priority, and we hope to see you again soon for future orders.
R
Roland J.
Rating: 5 out of 5
following a purchase from 26/12/2025
It has a simple style, it is comfortable and it fits me well.
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Response from Chapellerie Traclet
Hello Roland,
Thank you very much for your flattering review! We are delighted to hear that our hat suits you perfectly and that you appreciate its style and comfort. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Traclet team
H
Henri C.
Rating: 5 out of 5
following a purchase from 21/12/2025
Order well, no problems upon arrival
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Response from Chapellerie Traclet
Hello Henri,
Thank you very much for your positive feedback! We are delighted that your order went well. We look forward to serving you again at Chapellerie Traclet!
Best regards,
The Traclet team
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Lionnel G.
Rating: 1 out of 5
following a purchase from 28/12/2025
Disappointed with the quality
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Response from Chapellerie Traclet
Hello Lionnel,
Thank you for taking the time to share your feedback. We are sorry to hear that our product did not meet your expectations. Your satisfaction is paramount to us, and we would like to discuss this further to find a solution. Please feel free to contact us directly.
Best regards,
The Chapellerie Traclet team
A
Alexandre D.
Rating: 5 out of 5
following a purchase from 29/12/2025
Qualitative and fast. Thank you
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Response from Chapellerie Traclet
Hello Alexandre,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that you appreciated the quality of our products and the speed of our service. Don't hesitate to come back to see us, we will always be there to satisfy you!
Best regards,
The Chapellerie Traclet team
P
Patrick B.
Rating: 5 out of 5
following a purchase from 26/12/2025
All good
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Response from Chapellerie Traclet
Hello Patrick,
Thank you very much for your positive review and your rating of 5/5! We are delighted that our site "Chapellerie Traclet" pleases you. Your satisfaction is our greatest reward!
Best regards,
The Chapellerie Traclet team
G
Guy L.
Rating: 5 out of 5
following a purchase from 27/12/2025
Product conforms to the order
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Response from Chapellerie Traclet
We warmly thank you for your positive feedback, Mr. Guy. We are delighted to learn that the product met your expectations. We look forward to serving you again on our "Chapellerie Traclet" site.
N
Nadia C.
Rating: 5 out of 5
following a purchase from 28/12/2025
Very satisfied with my order. Thank you
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Response from Chapellerie Traclet
Hello Nadia,
We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your order. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
N
Nagnouma K.
Rating: 1 out of 5
following a purchase from 20/12/2025
Reactive customer service but misleading. Even though the ordered size is "special", I was not informed of such a long delay. The site mentions fast delivery in 24 or 72 hours! What a scam
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Response from Chapellerie Traclet
Hello Nagnouma,
Thank you for taking the time to share your experience. We are sorry to learn that the delivery time did not meet your expectations. Our "special" sizes can indeed lead to different delays than those mentioned on our site. Your feedback is valuable, and we will work to improve the clarity of our information. We remain at your disposal for any questions or assistance.
Best regards,
The Chapellerie Traclet team
A
Alain B.
Rating: 5 out of 5
following a purchase from 27/12/2025
Perfect
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Response from Chapellerie Traclet
Hello Alain,
Thank you very much for your flattering review! We are delighted to know that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority.
See you soon,
The Chapellerie Traclet team
J
Joris R.
Rating: 5 out of 5
following a purchase from 26/12/2025
very good quality
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Response from Chapellerie Traclet
Hello Joris,
Thank you very much for your positive feedback! We are delighted that you are satisfied with the quality of our products. Your support is precious to us.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
A
Alexina L.
Rating: 5 out of 5
following a purchase from 25/12/2025
Quality product. Fast and easy shipping and return
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Response from Chapellerie Traclet
Dear Alexina,
We warmly thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you appreciated the quality of our products as well as the speed of our shipping and return service. Your satisfaction is our priority, and we hope to see you very soon on our site for new experiences.
Best regards,
The Chapellerie Traclet team.
A
Antoine L.
Rating: 5 out of 5
following a purchase from 03/12/2025
Excellent, nothing to complain about!
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Response from Chapellerie Traclet
Hello Antoine,
Thank you very much for your excellent review! We are delighted that our site "Chapellerie Traclet" has satisfied you. Your positive feedback is greatly appreciated and motivates us to continue offering the best.
See you soon,
The team at Chapellerie Traclet.
O
Olivier D.
Rating: 5 out of 5
following a purchase from 25/12/2025
Perfect
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Response from Chapellerie Traclet
We thank you immensely for your positive feedback, Mr. Olivier. Your satisfaction is our priority, and we are delighted that our site "Chapellerie Traclet" has met your expectations. Do not hesitate to reach out to us for any questions or future needs.
F
Florian S.
Rating: 5 out of 5
following a purchase from 03/12/2025
Simple, quick, efficient, compliant products
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Response from Chapellerie Traclet
Hello Florian,
Thank you very much for your positive feedback! We are delighted to hear that you found our service simple, fast, and efficient, as well as the compliance of our products. Your satisfaction is our priority. See you very soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
B
Bruno A.
Rating: 5 out of 5
following a purchase from 08/12/2025
Fast delivery, compliant product. Perfect.
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Response from Chapellerie Traclet
Dear Bruno,
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that you appreciated the speed of our delivery as well as the compliance of your product. Your satisfaction is our priority, and your positive feedback encourages us to continue providing quality service. We hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
P
Pascal M.
Rating: 1 out of 5
following a purchase from 23/12/2025
Hello, it has been more than two weeks since I ordered and I still haven't received anything. Traclet announces deliveries in 4 days, which is completely misleading.
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Response from Chapellerie Traclet
Hello Pascal,
Thank you for taking the time to share your feedback. We are sorry to hear that you have not yet received your order and understand your frustration. According to the tracking,
Shipped Armada Levell 12/24/2025 6:02:31 PM
Payment made 12/23/2025 12:47:25
under tracking DPD 10714000757776
We have taken all the steps following your emails to DPD.
According to the package tracking, it was delivered yesterday to the pickup point
https://trace.dpd.fr/fr/trace/10714000757776
remaining at your disposal
Best regards,
The Chapellerie Traclet team
A
Anne-Marie R.
Rating: 5 out of 5
following a purchase from 23/12/2025
Perfect!
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Anne-Marie. Your satisfaction is our priority and we are delighted to know that our site "Chapellerie Traclet" met your expectations. Don't hesitate to come back to discover our new products!
A
Anne Marie M.
Rating: 5 out of 5
following a purchase from 26/12/2025
Order received quickly, good quality bonnets
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