Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 18/06/2019 à 16h43 following a purchase from 07/06/2019

fast and compliant

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Acheteur Vérifié

Published on 18/06/2019 à 15h35 following a purchase from 07/06/2019

very clear - product meets my expectations - very fast reception

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Acheteur Vérifié

Published on 18/06/2019 à 15h27 following a purchase from 07/06/2019

Very good

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Acheteur Vérifié

Published on 18/06/2019 à 15h14 following a purchase from 03/06/2019

Excellent for the choice and quality of the products.

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Acheteur Vérifié

Published on 18/06/2019 à 15h11 following a purchase from 09/06/2019

Deadlines respected and very simple exchange conditions.

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Acheteur Vérifié

Published on 18/06/2019 à 15h03 following a purchase from 27/04/2019

Respectful shipping time, quality products, true to the photographs, all in a well-presented package. Very satisfied!

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Acheteur Vérifié

Published on 18/06/2019 à 14h59 following a purchase from 06/06/2019

Overall very satisfied with this site. Good contact, accommodating staff and good advice.

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Acheteur Vérifié

Published on 18/06/2019 à 14h59 following a purchase from 09/06/2019

Very large selection
Easy ordering
Good product quality
All good, I will return

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Acheteur Vérifié

Published on 18/06/2019 à 14h45 following a purchase from 10/06/2019

excellent

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Acheteur Vérifié

Published on 18/06/2019 à 14h38 following a purchase from 06/06/2019

good serious and professional site

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Acheteur Vérifié

Published on 16/06/2019 à 12h44 following a purchase from 06/06/2019

So complete that you don't know what to choose.

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Acheteur Vérifié

Published on 15/06/2019 à 12h51 following a purchase from 27/05/2019

very fast!

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Acheteur Vérifié

Published on 15/06/2019 à 09h10 following a purchase from 05/06/2019

my husband is happy with the delivery of the cap I ordered but very disappointed with the first one you sent us by mistake

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Acheteur Vérifié

Published on 15/06/2019 à 09h08 following a purchase from 24/05/2019

Super Very satisfied

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Acheteur Vérifié

Published on 15/06/2019 à 00h42 following a purchase from 04/06/2019

Clear, neat, to recommend

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Acheteur Vérifié

Published on 14/06/2019 à 22h32 following a purchase from 07/06/2019

Very fast delivery, compliant shipment

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Acheteur Vérifié

Published on 14/06/2019 à 22h30 following a purchase from 07/06/2019

A quality product, a good customer service, these two factors are present, you can consider a purchase very calmly. I recommend this site.
.

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Acheteur Vérifié

Published on 14/06/2019 à 21h20 following a purchase from 04/06/2019

very good welcome, efficient service
perfect

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Acheteur Vérifié

Published on 14/06/2019 à 12h36 following a purchase from 31/05/2019

Excellent - Fast delivery and Panama in perfect condition.

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Acheteur Vérifié

Published on 14/06/2019 à 10h28 following a purchase from 05/06/2019

Perfectly meets my expectations. Delivery ahead of schedule.

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Acheteur Vérifié

Published on 14/06/2019 à 09h31 following a purchase from 06/06/2019

Perfect beautiful quality collection

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Acheteur Vérifié

Published on 14/06/2019 à 09h00 following a purchase from 05/06/2019

While the delivery time was very good, the quality of the product leaves much to be desired: this beanie seems to have already been posted, it has a crease inside and does not look new! Moreover, the brim does not sit flat on the head which is not very aesthetic.

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Response from Chapellerie Traclet Published on 14/06/2019

Hello
It will be difficult for the beanie to be worn as they have just arrived.
Regarding the creases, as shown in the photos, this model is not without creases or seams.
We have other models made in France like the Beton Ciré brand that are better finished.
Best regards
Traclet

Acheteur Vérifié

Published on 13/06/2019 à 19h24 following a purchase from 05/06/2019

Fast, quality product.
Compliant with the description.

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Acheteur Vérifié

Published on 13/06/2019 à 17h59 following a purchase from 05/06/2019

Always perfect

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Acheteur Vérifié

Published on 13/06/2019 à 17h24 following a purchase from 05/06/2019

Reliable site, fast delivery and product compliant with the order

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Acheteur Vérifié

Published on 13/06/2019 à 15h00 following a purchase from 04/06/2019

very good

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Acheteur Vérifié

Published on 13/06/2019 à 14h19 following a purchase from 29/05/2019

Very good site

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Acheteur Vérifié

Published on 13/06/2019 à 13h31 following a purchase from 05/06/2019

EXCELLENT

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Acheteur Vérifié

Published on 13/06/2019 à 13h27 following a purchase from 05/06/2019

Easy to use

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Acheteur Vérifié

Published on 13/06/2019 à 08h09 following a purchase from 05/06/2019

The shipment arrived very well packaged and in perfect condition. I am very satisfied, at Chapelleire-Traclet, they know how to treat their customers. A pleasure.

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Acheteur Vérifié

Published on 12/06/2019 à 19h59 following a purchase from 28/05/2019

Detailed and precise

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Acheteur Vérifié

Published on 12/06/2019 à 18h20 following a purchase from 04/06/2019

Very good.

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Acheteur Vérifié

Published on 12/06/2019 à 18h13 following a purchase from 06/05/2019

perfect

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Acheteur Vérifié

Published on 12/06/2019 à 16h55 following a purchase from 05/06/2019

No surprises with the product and delivery

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Acheteur Vérifié

Published on 12/06/2019 à 15h21 following a purchase from 04/06/2019

Fast and compliant!

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Acheteur Vérifié

Published on 12/06/2019 à 15h10 following a purchase from 04/06/2019

I recommend

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Acheteur Vérifié

Published on 12/06/2019 à 15h03 following a purchase from 04/06/2019

Very good product, well tailored and very beautiful material. Thank you, our wedding will be a success.

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Acheteur Vérifié

Published on 12/06/2019 à 13h42 following a purchase from 04/06/2019

Fast and efficient service

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Acheteur Vérifié

Published on 12/06/2019 à 13h38 following a purchase from 05/06/2019

very beautiful hat

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Acheteur Vérifié

Published on 12/06/2019 à 13h20 following a purchase from 05/06/2019

Serious and fast.

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