Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 25/08/2018 à 12h33 following a purchase from 16/08/2018

Clear and easy to access

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Acheteur Vérifié

Published on 25/08/2018 à 00h03 following a purchase from 14/08/2018

Satisfied with my purchase!! thank you

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Acheteur Vérifié

Published on 24/08/2018 à 23h19 following a purchase from 27/07/2018

fast order

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Acheteur Vérifié

Published on 24/08/2018 à 17h29 following a purchase from 14/08/2018

Incredible choice

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Acheteur Vérifié

Published on 24/08/2018 à 16h36 following a purchase from 16/08/2018

serious

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Acheteur Vérifié

Published on 24/08/2018 à 15h00 following a purchase from 15/08/2018

Excellent.

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Acheteur Vérifié

Published on 24/08/2018 à 12h56 following a purchase from 15/08/2018

a lot of choices fast delivery

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Acheteur Vérifié

Published on 24/08/2018 à 12h45 following a purchase from 15/08/2018

Product conforms to my order, perfectly packaged and delivered quickly to my home... PERFECT!

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Acheteur Vérifié

Published on 24/08/2018 à 12h35 following a purchase from 15/08/2018

Good

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Acheteur Vérifié

Published on 23/08/2018 à 20h04 following a purchase from 30/07/2018

Very good just a problem at customs the package was held there were not enough indications on the content

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Acheteur Vérifié

Published on 22/08/2018 à 15h32 following a purchase from 01/08/2018

No problem. Very professional.

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Acheteur Vérifié

Published on 22/08/2018 à 15h22 following a purchase from 13/08/2018

Pleasant site to browse

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Acheteur Vérifié

Published on 22/08/2018 à 13h05 following a purchase from 10/07/2018

I am delighted with the quality and finally found a hat that I like in my size.

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Acheteur Vérifié

Published on 22/08/2018 à 12h38 following a purchase from 14/08/2018

Good

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Acheteur Vérifié

Published on 21/08/2018 à 12h58 following a purchase from 11/08/2018

A fast and quality service. Impeccable hat, flawless finish not to mention the price which is perfect!
I will certainly recommend other headgear.

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Acheteur Vérifié

Published on 21/08/2018 à 12h29 following a purchase from 10/08/2018

Extra. Superb boater. Very happy. Thank you.

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Acheteur Vérifié

Published on 21/08/2018 à 04h43 following a purchase from 21/06/2018

Serious. Very easy contact by phone in case of problem.

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Acheteur Vérifié

Published on 20/08/2018 à 19h34 following a purchase from 05/08/2018

An impressive choice and impeccable quality.

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Acheteur Vérifié

Published on 20/08/2018 à 12h00 following a purchase from 24/06/2018

Order received on time, with careful packaging.

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Acheteur Vérifié

Published on 20/08/2018 à 11h49 following a purchase from 21/05/2018

Friendly and available person at the phone reception for changing the color of the hat, poorly evaluated on the order site. The new hat was received less than a week after my call, and the return of the initially received hat.

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Acheteur Vérifié

Published on 19/08/2018 à 21h27 following a purchase from 08/08/2018

Perfect! Cap bought several times because a must-have headgear, become essential for my husband who cannot go out without it on his head. Plus, fast and careful delivery. I highly recommend this online store.

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Acheteur Vérifié

Published on 19/08/2018 à 17h57 following a purchase from 13/07/2018

Very practical and easy to use.

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Acheteur Vérifié

Published on 19/08/2018 à 16h08 following a purchase from 10/08/2018

No problem, well-packaged product received quickly.

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Acheteur Vérifié

Published on 19/08/2018 à 11h31 following a purchase from 31/07/2018

Very serious site, with a lot of choices of hats, berets, caps, and accessories. The shipping is fast and the products are very well packaged. Really, a site I recommend.

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Acheteur Vérifié

Published on 19/08/2018 à 10h11 following a purchase from 09/08/2018

Packaging box emitting a nauseating smell that is difficult to bear

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Response from Chapellerie Traclet Published on 20/08/2018

Hello
In the case where the box does not smell good, it will be complicated for us to make a comment.
Indeed, can you send us photos to see if there was a spill of perfume or product on our box during delivery.
On our side, our boxes are made in Roanne in the Loire and none emit a smell that could be unbearable, especially since they are stored in our workspace.
Best regards
Traclet

Acheteur Vérifié

Published on 19/08/2018 à 09h20 following a purchase from 10/08/2018

fast and efficient

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Acheteur Vérifié

Published on 19/08/2018 à 08h08 following a purchase from 07/08/2018

important choice, fast delivery.

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Acheteur Vérifié

Published on 18/08/2018 à 19h18 following a purchase from 08/08/2018

Perfect, nothing to complain about either on quality or delivery time.

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Acheteur Vérifié

Published on 18/08/2018 à 16h52 following a purchase from 06/08/2018

very good

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Acheteur Vérifié

Published on 18/08/2018 à 15h59 following a purchase from 06/08/2018

thank you

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Acheteur Vérifié

Published on 18/08/2018 à 13h41 following a purchase from 10/08/2018

Speed of follow-up.

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Acheteur Vérifié

Published on 18/08/2018 à 13h14 following a purchase from 09/08/2018

Perfect exactly what I expected.
Good size

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Acheteur Vérifié

Published on 18/08/2018 à 12h18 following a purchase from 09/08/2018

Very good and very interesting and good purchase

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Acheteur Vérifié

Published on 17/08/2018 à 19h59 following a purchase from 08/08/2018

Speed, respect for the order & serious

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Acheteur Vérifié

Published on 17/08/2018 à 15h51 following a purchase from 09/08/2018

Large visor very covering and nice straw color

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Acheteur Vérifié

Published on 17/08/2018 à 15h20 following a purchase from 08/08/2018

Serious company, quality products, fast home delivery in perfect packaging.

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Acheteur Vérifié

Published on 17/08/2018 à 13h19 following a purchase from 06/08/2018

Perfect thank you ;o)

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Acheteur Vérifié

Published on 17/08/2018 à 12h21 following a purchase from 08/08/2018

a lot of choices

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Acheteur Vérifié

Published on 17/08/2018 à 09h27 following a purchase from 07/08/2018

Fast delivery, no issues

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Acheteur Vérifié

Published on 16/08/2018 à 23h22 following a purchase from 08/08/2018

Effective, fast and quality

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