Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 06/01/2018 à 18h11 following a purchase from 28/12/2017

Very fast shipping.

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Acheteur Vérifié

Published on 06/01/2018 à 18h05 following a purchase from 08/12/2017

Site with a very wide choice of hats

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Acheteur Vérifié

Published on 06/01/2018 à 16h01 following a purchase from 27/12/2017

Very good quality and fast shipping. I recommend

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Acheteur Vérifié

Published on 06/01/2018 à 12h56 following a purchase from 28/12/2017

Fast delivery, responsive customer service

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Acheteur Vérifié

Published on 06/01/2018 à 12h47 following a purchase from 29/12/2017

Effective and reliable. My first order on this site gave me complete satisfaction and encourages me to make new purchases there.

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Acheteur Vérifié

Published on 05/01/2018 à 17h48 following a purchase from 27/12/2017

Very good site with a lot of choices, fast delivery

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Acheteur Vérifié

Published on 05/01/2018 à 17h34 following a purchase from 27/12/2017

good quality item

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Acheteur Vérifié

Published on 05/01/2018 à 14h36 following a purchase from 28/12/2017

Good site but the caps are too thin, my yankee is all deformed

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Acheteur Vérifié

Published on 05/01/2018 à 13h53 following a purchase from 22/12/2017

Very good, fast delivery and in good condition. I recommend this site.

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Acheteur Vérifié

Published on 05/01/2018 à 13h31 following a purchase from 26/12/2017

Always perfect for speed

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Acheteur Vérifié

Published on 05/01/2018 à 12h42 following a purchase from 10/12/2017

More than 15 days of waiting because an item was missing! Had to chase customer service, so zero for customer relations, especially since I paid 15 days ago. Since the products are more expensive than on the market, we expect something else.

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Response from Chapellerie Traclet Published on 06/01/2018

Hello,
The information about the delay was already noted on the product sheet and you were also informed by email after the order.
How to better inform, we are at your disposal.
Below is the tracking of your order:
Shipped Hanae TRACLET 28/12/2017 14:53:47
In delivery Hanae TRACLET 28/12/2017 12:33:50
Payment accepted 10/12/2017 13:01:27
Awaiting restocking 10/12/2017 13:01:26
Furthermore, you indicate that you find the products on the market, it is possible but in this case, we cannot compare without having the exact reference and especially if they are authentic products of the brand.
Remaining at your disposal.
Best regards
Traclet

Acheteur Vérifié

Published on 05/01/2018 à 12h41 following a purchase from 25/12/2017

Really perfect

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Acheteur Vérifié

Published on 05/01/2018 à 12h40 following a purchase from 27/12/2017

Item conforms to the description. Very fast shipping.

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Acheteur Vérifié

Published on 05/01/2018 à 11h06 following a purchase from 27/12/2017

serious

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Acheteur Vérifié

Published on 05/01/2018 à 08h35 following a purchase from 27/12/2017

Wow! The class!! Impeccable service, certain professionalism!! Bravo to the whole team! And I'm also delighted with the product!! A 100% cocorico product that makes you want to buy only French!

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Acheteur Vérifié

Published on 05/01/2018 à 00h49 following a purchase from 24/12/2017

Everything went perfect and fast. Fast shipping good packing.

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Acheteur Vérifié

Published on 04/01/2018 à 22h22 following a purchase from 26/12/2017

Very well-made site with a wide variety of products for lovers of beautiful headgear.

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Acheteur Vérifié

Published on 04/01/2018 à 22h06 following a purchase from 20/12/2017

Very good site, very fast delivery

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Acheteur Vérifié

Published on 04/01/2018 à 17h28 following a purchase from 26/12/2017

Very good

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Acheteur Vérifié

Published on 04/01/2018 à 17h19 following a purchase from 18/12/2017

This site is very well made. Very pleasant and practical for searching and finding a well-defined product.

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Acheteur Vérifié

Published on 04/01/2018 à 17h09 following a purchase from 19/12/2017

Perfect
Completely satisfied with the quality of the product and the efficiency of the seller

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Acheteur Vérifié

Published on 04/01/2018 à 17h06 following a purchase from 27/12/2017

received on time as planned

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Acheteur Vérifié

Published on 04/01/2018 à 16h51 following a purchase from 26/12/2017

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 04/01/2018 à 16h46 following a purchase from 26/12/2017

Perfect, very serious site, deliveries are always perfect

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Acheteur Vérifié

Published on 04/01/2018 à 16h13 following a purchase from 22/12/2017

Very large selection, fast delivery, careful preparation, solid and quality packaging, I recommend this address that I keep precious for a next purchase.

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Acheteur Vérifié

Published on 04/01/2018 à 15h05 following a purchase from 26/12/2017

Great, as expected and within a delay

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Acheteur Vérifié

Published on 04/01/2018 à 13h33 following a purchase from 27/12/2017

Well-made site. Very fast shipping.

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Acheteur Vérifié

Published on 04/01/2018 à 13h09 following a purchase from 22/12/2017

Good site

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Acheteur Vérifié

Published on 04/01/2018 à 12h54 following a purchase from 27/12/2017

efficient and very well-made site

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Acheteur Vérifié

Published on 04/01/2018 à 11h01 following a purchase from 16/12/2017

a lot of choice and clear on the available sizes

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Acheteur Vérifié

Published on 04/01/2018 à 10h05 following a purchase from 24/12/2017

No problem! Order placed, received on time.

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Acheteur Vérifié

Published on 03/01/2018 à 23h02 following a purchase from 25/12/2017

Very satisfied, impeccable service, careful and fast. I recommend.

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Acheteur Vérifié

Published on 03/01/2018 à 18h16 following a purchase from 17/12/2017

The site is very clear, the hat arrived on time - impeccable service!

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Acheteur Vérifié

Published on 03/01/2018 à 15h37 following a purchase from 22/12/2017

Very good fast and compliant shipping. Thank you!

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Acheteur Vérifié

Published on 03/01/2018 à 15h15 following a purchase from 25/12/2017

good

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Acheteur Vérifié

Published on 03/01/2018 à 14h50 following a purchase from 24/12/2017

UNIQUE

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Acheteur Vérifié

Published on 03/01/2018 à 14h35 following a purchase from 23/12/2017

Very nice hats.
Fast delivery, well followed.

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Acheteur Vérifié

Published on 03/01/2018 à 14h30 following a purchase from 22/12/2017

Fast delivery, careful packaging, very good!

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Acheteur Vérifié

Published on 03/01/2018 à 14h27 following a purchase from 26/12/2017

Great choice, fast delivery.

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Acheteur Vérifié

Published on 03/01/2018 à 13h40 following a purchase from 24/12/2017

Hello,
responsive and pleasant service

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