Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Very long delivery and no news between the order and delivery.
Disappointing.
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Response from Chapellerie Traclet
Hello,
We thank you for taking the time to share your experience. We are sorry to hear that the delivery took longer than expected and that you did not receive any information during this process. The information about the delivery time is normally indicated at the time of ordering and confirmed by email.
Your feedback is valuable and we will use it to improve our service. Please feel free to contact us directly for any questions or assistance requests.
Best regards.
The chapellerie-traclet team
D
Dolores F.
Rating: 5 out of 5
following a purchase from 30/11/2025
I have been ordering from TRACLET for many years and have never been disappointed.
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V
Véronique C.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very serious, product exactly matching my expectations. Fast shipping. To recommend.
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Ghislaine L.
Rating: 5 out of 5
following a purchase from 28/11/2025
Great for everything.
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S
Serge W.
Rating: 2 out of 5
following a purchase from 28/11/2025
Delivery and packaging
Nothing to complain about
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R
Remi B.
Rating: 5 out of 5
following a purchase from 29/11/2025
As usual, perfect!!
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Y
Yves L.
Rating: 5 out of 5
following a purchase from 08/11/2025
I am satisfied with my choices.
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G
Ghislaine L.
Rating: 5 out of 5
following a purchase from 01/12/2025
Perfect, delivery and package impeccable.
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E
Evelyne R.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good.
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Susan P.
Rating: 5 out of 5
following a purchase from 28/11/2025
Easy to use.
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D
Denis M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Good for everything.
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Germain B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Great choice, fast delivery.
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Philippe B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect.
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C
Christian S.
Rating: 5 out of 5
following a purchase from 28/11/2025
Satisfaction.
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P
Pierre R.
Rating: 5 out of 5
following a purchase from 28/11/2025
As usual, efficient, inexpensive and qualitative.
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D
Denis R.
Rating: 5 out of 5
following a purchase from 29/11/2025
2nd order on the Traclet hat shop site, I am still satisfied, the Takani Marine hat - Stetson - Size: L - 58/59 cm is in accordance with my request. I can't wait for next summer to feel the efficiency of the ventilation.
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M
Marc B.
Rating: 5 out of 5
following a purchase from 27/11/2025
I had made a mistake on the color, I contacted them without difficulty, and they corrected my order immediately. Excellent contact.
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Pascal C.
Rating: 5 out of 5
following a purchase from 28/11/2025
Always perfect.
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Nicole W.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very clear and easy site
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Mireille B.
Rating: 1 out of 5
following a purchase from 29/11/2025
I ordered based on one model and my order form describes another! Moreover, no possibility to cancel to check and start over.
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Response from Chapellerie Traclet
Hello,
We are sorry to hear that your order did not meet your expectations and that you were unable to cancel it. Your experience is important to us and we would like to help you resolve this issue. Please do not hesitate to contact us directly so we can change what you wish.
Best regards.
The Traclet Hat Team
M
Marie-Claude R.
Rating: 5 out of 5
following a purchase from 28/11/2025
On what grounds can you impose me to give a review?
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C
Christine G.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very good, quality article, excellent communication
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Mathilde S.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very satisfied with my order. Reliable site. I have already ordered several times. The deadlines are respected and the products are of good quality.
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J
Jean-Luc D.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very beautiful hats, nice material.
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Patricia M.
Rating: 5 out of 5
following a purchase from 28/11/2025
A very large choice of hats in various shapes and colors. The site is easy to use, delivery is fast and tracked.
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Marie-Antoinette B.
Rating: 5 out of 5
following a purchase from 25/11/2025
Perfect
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Alain G.
Rating: 5 out of 5
following a purchase from 30/11/2025
Excellent product, wide choice, fast shipping
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Houssam B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good thank you
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D
Denise L.
Rating: 5 out of 5
following a purchase from 30/11/2025
Satisfied with the product, the conditions and the speed of delivery
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A
André L.
Rating: 5 out of 5
following a purchase from 27/11/2025
product quality and fast delivery
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Jean-Luc K.
Rating: 5 out of 5
following a purchase from 24/11/2025
lots of choices, attentive service,
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Patrick F.
Rating: 5 out of 5
following a purchase from 27/11/2025
I am very satisfied with the site, the management of my order and the after-sales service. I also emphasize the kindness and seriousness of my contacts at Traclet. I highly recommend this company.
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M
Michèle M.
Rating: 5 out of 5
following a purchase from 26/11/2025
meets my expectations
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Sonia B.
Rating: 5 out of 5
following a purchase from 27/11/2025
Fast delivery. Article as described. Perfect packaging. I recommend.
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Julie W.
Rating: 5 out of 5
following a purchase from 25/11/2025
The purchased items are in accordance with the description and are of good quality. I recommend.
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M
Ma B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Products of great quality as usual
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E
Eric D.
Rating: 5 out of 5
following a purchase from 25/11/2025
Perfect
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D
Daniel B.
Rating: 5 out of 5
following a purchase from 27/11/2025
Very elegant Italian model with impeccable finishes and at a very reasonable price. The delivery was very fast: frankly, how can I give another rating?!!
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M
Mireille S.
Rating: 5 out of 5
following a purchase from 20/11/2025
very satisfactory article. Thank you
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C
Claude J.
Rating: 5 out of 5
following a purchase from 24/11/2025
Very favorable review
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