Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 25/09/2017 à 14h02 following a purchase from 14/09/2017

to recommend, and especially trust given to the customer for sending the item with payment upon receipt within the requested timeframe

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Acheteur Vérifié

Published on 24/09/2017 à 23h14 following a purchase from 11/09/2017

very good, quality service

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Acheteur Vérifié

Published on 24/09/2017 à 02h22 following a purchase from 14/09/2017

The size 60 cm corresponds to the size of the 59 cm blue jeans caps

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Acheteur Vérifié

Published on 24/09/2017 à 01h20 following a purchase from 15/09/2017

Good order tracking and fast delivery.

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Acheteur Vérifié

Published on 23/09/2017 à 18h45 following a purchase from 05/09/2017

Thank you!! Straw cap received on time and very well packaged...

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Acheteur Vérifié

Published on 23/09/2017 à 16h19 following a purchase from 12/09/2017

You can trust!

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Acheteur Vérifié

Published on 23/09/2017 à 14h27 following a purchase from 14/09/2017

Very good. Good descriptions Fast delivery.
I recommend

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Acheteur Vérifié

Published on 23/09/2017 à 13h39 following a purchase from 15/09/2017

Very satisfied

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Acheteur Vérifié

Published on 23/09/2017 à 12h35 following a purchase from 14/09/2017

Beautiful choice and fast delivery, very well packaged

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Acheteur Vérifié

Published on 23/09/2017 à 07h23 following a purchase from 10/09/2017

Fast delivery and good advice .... I recommend

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Acheteur Vérifié

Published on 22/09/2017 à 17h03 following a purchase from 12/09/2017

The hat is very pretty and of good quality, I am completely satisfied.

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Acheteur Vérifié

Published on 22/09/2017 à 15h31 following a purchase from 13/09/2017

Very good site

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Acheteur Vérifié

Published on 22/09/2017 à 14h03 following a purchase from 13/09/2017

Impeccable transaction, speed and seriousness are present.

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Acheteur Vérifié

Published on 22/09/2017 à 07h53 following a purchase from 13/09/2017

Very fast deadlines, careful packaging and delivery.

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Acheteur Vérifié

Published on 21/09/2017 à 18h15 following a purchase from 13/09/2017

Easy to access site and user-friendly to navigate

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Acheteur Vérifié

Published on 21/09/2017 à 17h13 following a purchase from 12/09/2017

Good site, fast delivery.

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Acheteur Vérifié

Published on 21/09/2017 à 17h01 following a purchase from 13/09/2017

Product conforms, carefully packaged and delivered on time. Reliable order tracking. Everything is good, don't change anything! I recommend and I will come back!
Thank you.

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Acheteur Vérifié

Published on 21/09/2017 à 14h58 following a purchase from 03/09/2017

Serious and competent company, I received my order in 3 days,

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Acheteur Vérifié

Published on 21/09/2017 à 12h31 following a purchase from 12/09/2017

Excellent product and fast delivery.

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Acheteur Vérifié

Published on 21/09/2017 à 12h13 following a purchase from 13/09/2017

Arrived in 1 week when delivery was supposed to be in 24 or 48 hours

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Response from Chapellerie Traclet Published on 22/09/2017

Hello
The order was placed on 13/09/17 and it was sent the same day
Shipped Hanae TRACLET 13/09/2017 14:22:59
In delivery Hanae TRACLET 13/09/2017 11:58:30
Payment accepted 13/09/2017 08:45:38
In this case, you need to contact the post office if there is a delivery issue.
According to the tracking, the package was delayed due to:
Home delivery is currently suspended in this area. Your package will be made available at the usual post office of the recipient.
We are sorry for this inconvenience but this is independent of our will.
Have you contacted the post office to inform them?
Best regards
Traclet

Acheteur Vérifié

Published on 20/09/2017 à 22h20 following a purchase from 11/09/2017

Precise, concise, complete

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Acheteur Vérifié

Published on 20/09/2017 à 13h24 following a purchase from 20/08/2017

Very professional, fast shipping and very good value for money

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Acheteur Vérifié

Published on 20/09/2017 à 08h59 following a purchase from 08/09/2017

The site is well made, practical and smooth to appreciate the different items. The recommendations are very useful. The order tracking is clear, precise, and everything seems very serious.

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Acheteur Vérifié

Published on 20/09/2017 à 07h31 following a purchase from 03/09/2017

It's good

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Acheteur Vérifié

Published on 19/09/2017 à 19h03 following a purchase from 10/09/2017

Wide choice of good products and express delivery!!

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Acheteur Vérifié

Published on 19/09/2017 à 13h00 following a purchase from 09/09/2017

Very good

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Acheteur Vérifié

Published on 19/09/2017 à 12h54 following a purchase from 10/09/2017

Clear site, well-documented photos.
I would suggest more photos on mannequins.

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Acheteur Vérifié

Published on 18/09/2017 à 14h14 following a purchase from 07/09/2017

Clear site, well-documented photos. I would suggest more photos on a mannequin.

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Acheteur Vérifié

Published on 16/09/2017 à 19h19 following a purchase from 07/09/2017

Good company with a good quality/price ratio. Well-made site and easy to place an order. Delivery as expected. Personally, I can only recommend this company.

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Acheteur Vérifié

Published on 16/09/2017 à 12h22 following a purchase from 24/08/2017

perfect transaction!

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Acheteur Vérifié

Published on 15/09/2017 à 17h48 following a purchase from 29/07/2017

very large selection for all heads

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Acheteur Vérifié

Published on 15/09/2017 à 10h37 following a purchase from 30/08/2017

Fast and very careful shipping, great care in packaging. I recommend this site!!

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Acheteur Vérifié

Published on 15/09/2017 à 07h19 following a purchase from 05/09/2017

Very fast and careful shipping

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Acheteur Vérifié

Published on 14/09/2017 à 18h37 following a purchase from 03/09/2017

Very fast shipping, careful, nothing to complain about, just highly recommend!

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Acheteur Vérifié

Published on 14/09/2017 à 18h02 following a purchase from 06/09/2017

excellent product as expected. Kudos for the service

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Acheteur Vérifié

Published on 14/09/2017 à 17h22 following a purchase from 06/09/2017

Very serious, fast to recommend

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Acheteur Vérifié

Published on 14/09/2017 à 15h20 following a purchase from 05/09/2017

This mail order site has a wide range of products at all prices. I recommend it.

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Acheteur Vérifié

Published on 14/09/2017 à 15h16 following a purchase from 03/09/2017

Order delivered quickly, items as described. Highly recommend.

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Acheteur Vérifié

Published on 14/09/2017 à 14h07 following a purchase from 07/09/2017

Fast, well packaged. Perfect.

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Acheteur Vérifié

Published on 14/09/2017 à 14h00 following a purchase from 06/09/2017

Excellent contact with the staff and Mrs. Traclet herself... French hat shop to recommend. Best regards. JeanPi

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