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Rating: 5 out of 5
perfect
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Easy-to-access website. Order delivered quickly and in good condition.
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G
Rating: 5 out of 5
Pleasant site, smooth ordering and delivery, impeccable packaging, quality products matching the descriptions.
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J
Rating: 5 out of 5
The site is clear, easy to find what you're looking for. Quick response to emails. Short delivery times.
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F
Rating: 5 out of 5
very professional site, quality, speed
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J
Rating: 5 out of 5
Product. Quality faithful to the photo on the site
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F
Rating: 5 out of 5
Product conforms to the description.
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P
Rating: 5 out of 5
products conform and delivery within the deadlines
Everything was perfect
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Everything was perfect
R
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
I am very satisfied with my purchase. I recommend this family business.
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E
Rating: 5 out of 5
great product and fast delivery
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E
Rating: 5 out of 5
Everything perfect. Thank you
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G
Rating: 5 out of 5
I appreciated the quality of the site and the maintenance tips for many items. I am very happy with my purchase which corresponds to the visual photo. The package is of quality and perfectly protects the item. Pure happiness!
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J
Rating: 5 out of 5
Very good!
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A
Rating: 5 out of 5
Excellent service
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M
Rating: 5 out of 5
fast delivery and very good quality of the product, top packaging. Thank you
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C
Rating: 5 out of 5
Good job on the delivery side
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E
Rating: 5 out of 5
Hat received on time, very nice quality my husband was delighted, perfect size
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D
Rating: 5 out of 5
Top and fast delivery, recommend without worries
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E
Rating: 5 out of 5
Product conforms and fast delivery
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V
Rating: 5 out of 5
Order received quickly, beautiful blue cap with a large visor
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J
Rating: 5 out of 5
Ordered item and delivery time in accordance with the description.
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B
Rating: 5 out of 5
Fully satisfied with the package, see below
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J
Rating: 5 out of 5
Fast order and shipping
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P
Rating: 5 out of 5
A new purchase.....completely satisfied
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B
Rating: 5 out of 5
The ordered hat is very beautiful, even though it's an entry-level product. So I just ordered a hat box to store it and a brush to maintain it. The range of hats offered on this site as well as the accessories are fantastic.
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M
Rating: 5 out of 5
Fast delivery, exactly as in the photos
Superb purchase and perfect quality
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Superb purchase and perfect quality
G
Rating: 1 out of 5
Cap too small, unusable.
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Response from Chapellerie Traclet
Hello,
We are sincerely sorry to learn that the cap did not meet your expectations. Your feedback is valuable and helps us improve our products.
For a one-size model, it fits sizes 55 cm to 59 cm.
It is indeed possible to exchange it for another model with a different size if this model does not suit you.
Best regards,
Traclet
We are sincerely sorry to learn that the cap did not meet your expectations. Your feedback is valuable and helps us improve our products.
For a one-size model, it fits sizes 55 cm to 59 cm.
It is indeed possible to exchange it for another model with a different size if this model does not suit you.
Best regards,
Traclet
M
Rating: 5 out of 5
I hesitated to order a hat online. I followed the recommendations regarding the product size, according to the brand. Fast delivery. Very good quality item and meets my expectations. I recommend.
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P
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
Very good, quality products, perfect and fast service, I recommend!
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P
Rating: 5 out of 5
Super cap, warm, elegant and of good quality
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L
Rating: 5 out of 5
Easy purchase and fast delivery
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P
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
Responsive customer service. Quality item that meets expectations.
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F
Rating: 5 out of 5
Everything is perfect
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M
Rating: 5 out of 5
Very good. Good product quality. Well packaged and delivered on time and in good condition
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M
Rating: 5 out of 5
I would have liked to receive the hat in the same packaging as the one I received during my order 5 years ago
Perfect product
Delivery: ok
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Perfect product
Delivery: ok
M
Rating: 5 out of 5
Everything was good and satisfactory
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C
Rating: 5 out of 5
Very neat, pleasant material and a really beautiful product, I am delighted.
I highly recommend!!!
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I highly recommend!!!