Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2016
respectful and correct about the product and delivery times.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
no particular comments
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/01/2016
Exchanges are extremely difficult, they do not read emails and when they do it takes several weeks.
Moreover, for a refund, they do not respond. So beware of scams!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
nothing to complain about. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2016
A very good approach to the data for size and color and the choice of the hat.
Very fast delivery, careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
Deadlines, delivery and product as expected, nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2016
VERY REACTIVE
I had ordered a size too large
I made a return..
New size received very quickly, without the need for multiple other emails!!
But the product..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
Lots of choices, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
The choice, quality, speed. The Best
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
Quick responses to questions - Delivery as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2016
Very good site! Very clear!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2016
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
The product meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2016
Product conforms to my order, impeccable quality, fast delivery, second order and certainly not the last.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
Good quality, careful and fast shipping, responsive and impeccable services.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
Very good, fast delivery, beautiful hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2016
Wide choice of items, precise descriptions, efficient order tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
Fast and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2016
Excellent telephone and email contact. What a pleasure to have someone who efficiently takes care of their customers. Thank you. Excellent after-order service as well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2016
you can see the models
you know if it's available
restocking is fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2016
Impeccable, fast delivery, well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2016
Serious site. Fast delivery. Quality of the ordered items. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
SUPER Chef's hat to start... And very CHIC...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2016
Very happy! Order received very quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
Fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2016
It's very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2016
clear, precise, products conform to their description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2015
Very beautiful hats made in France
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2016
Everything for the head
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2016
Very well-made site, very user-friendly
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