Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 31/12/2015 à 08h52 following a purchase from 22/12/2015

From the phone reception to the ultra-fast delivery, including the seriousness of the electronic order tracking, everything was perfect.

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Acheteur Vérifié

Published on 31/12/2015 à 08h49 following a purchase from 19/12/2015

to recommend

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Acheteur Vérifié

Published on 31/12/2015 à 08h37 following a purchase from 23/12/2015

Speed, efficiency, seriousness, impeccable service!

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Acheteur Vérifié

Published on 31/12/2015 à 08h24 following a purchase from 22/12/2015

Clear site without fluff. Ordered on the same day at 6 PM and received on day +2 at 9 AM, so on December 24th. Perfect.

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Acheteur Vérifié

Published on 31/12/2015 à 07h16 following a purchase from 23/12/2015

Well-designed site and very comprehensive in its content.

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Acheteur Vérifié

Published on 31/12/2015 à 02h17 following a purchase from 21/12/2015

Very good

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Acheteur Vérifié

Published on 31/12/2015 à 00h29 following a purchase from 21/12/2015

Perfect, received on time, package well protected, hat matches the description, I recommend! Thank you!

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Acheteur Vérifié

Published on 30/12/2015 à 21h53 following a purchase from 21/12/2015

I received my hat quickly and it is beautifully made.

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Acheteur Vérifié

Published on 30/12/2015 à 21h41 following a purchase from 15/12/2015

very serious

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Acheteur Vérifié

Published on 30/12/2015 à 21h25 following a purchase from 21/12/2015

Ease of ordering, quality of hats, delivery time respected. Well done!

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Acheteur Vérifié

Published on 30/12/2015 à 20h51 following a purchase from 21/12/2015

Simple and fast. Good product description.

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Acheteur Vérifié

Published on 30/12/2015 à 19h37 following a purchase from 21/12/2015

Fast and efficient.

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Acheteur Vérifié

Published on 30/12/2015 à 17h51 following a purchase from 18/12/2015

Only site where I could find the largest size just before the holidays. Thank you.

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Acheteur Vérifié

Published on 30/12/2015 à 17h38 following a purchase from 17/12/2015

a lot of follow-up and punctuality

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Acheteur Vérifié

Published on 30/12/2015 à 15h52 following a purchase from 19/12/2015

Good variety and very practical.

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Acheteur Vérifié

Published on 30/12/2015 à 14h08 following a purchase from 21/12/2015

Same

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Acheteur Vérifié

Published on 30/12/2015 à 11h59 following a purchase from 17/12/2015

Very good phone reception and very good advice.

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Acheteur Vérifié

Published on 30/12/2015 à 11h47 following a purchase from 21/12/2015

Very good site. Serious. Fast. A wishlist or favorites section to store our choices without having to put them in the cart would be welcome. Otherwise, nothing to complain about. Very large selection for all budgets.

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Acheteur Vérifié

Published on 30/12/2015 à 11h28 following a purchase from 21/12/2015

efficient

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Acheteur Vérifié

Published on 30/12/2015 à 11h04 following a purchase from 21/12/2015

The descriptions are clear and the photo of the ordered product corresponds to reality

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Acheteur Vérifié

Published on 30/12/2015 à 10h36 following a purchase from 21/12/2015

Excellent speed

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Acheteur Vérifié

Published on 30/12/2015 à 10h20 following a purchase from 21/12/2015

Very good

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Acheteur Vérifié

Published on 30/12/2015 à 09h11 following a purchase from 22/12/2015

a top-notch customer service.... delivered in less than 24H.. careful delivery. First order and certainly not the last...

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Acheteur Vérifié

Published on 30/12/2015 à 08h23 following a purchase from 22/12/2015

Perfectly clear and well done

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Acheteur Vérifié

Published on 30/12/2015 à 08h19 following a purchase from 21/12/2015

I recommend it. The product we received corresponds well to the one ordered, the prices are advantageous compared to other stores and the delivery times are well respected.

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Acheteur Vérifié

Published on 30/12/2015 à 06h49 following a purchase from 21/12/2015

very good service and very good product

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Acheteur Vérifié

Published on 29/12/2015 à 22h37 following a purchase from 19/12/2015

Makes you want to look at everything...

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Acheteur Vérifié

Published on 29/12/2015 à 20h44 following a purchase from 18/12/2015

very good

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Acheteur Vérifié

Published on 29/12/2015 à 19h06 following a purchase from 18/12/2015

very good, a lot of choice but not enough affordable prices and the one-size fits all are just good for the holidays

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Acheteur Vérifié

Published on 29/12/2015 à 17h33 following a purchase from 18/12/2015

I recommend Traclet for the quality of the product and the service on the site

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Acheteur Vérifié

Published on 29/12/2015 à 16h55 following a purchase from 20/12/2015

given the short time elapsed between the order date and delivery (2 days) I say THANK YOU

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Acheteur Vérifié

Published on 29/12/2015 à 12h59 following a purchase from 19/12/2015

First order for us. Warm phone welcome. Order placed

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Acheteur Vérifié

Published on 29/12/2015 à 11h42 following a purchase from 19/12/2015

in a hurry

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Acheteur Vérifié

Published on 29/12/2015 à 11h26 following a purchase from 19/12/2015

for Christmas and delivered in 24-48h. Package nicely wrapped and accompanied by a small attention (Traclet branded ballpoint pen). Other sites could take inspiration from this.

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Acheteur Vérifié

Published on 29/12/2015 à 11h26 following a purchase from 19/12/2015

perfect

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Acheteur Vérifié

Published on 29/12/2015 à 11h03 following a purchase from 08/12/2015

very good

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Acheteur Vérifié

Published on 29/12/2015 à 10h53 following a purchase from 01/12/2015

Important choice.
Professionalism for delivery.

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Acheteur Vérifié

Published on 29/12/2015 à 10h21 following a purchase from 20/12/2015

Easy to place the order. Precise delivery. I recommend.

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Acheteur Vérifié

Published on 29/12/2015 à 10h19 following a purchase from 10/11/2015

This site is very good, the delivery times as well as the quality of the Hat are very good.
This site is to be recommended to people

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Acheteur Vérifié

Published on 29/12/2015 à 10h17 following a purchase from 17/12/2015

fast and efficient

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