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Rating: 5 out of 5
great choice of hats. Fast delivery. product conforms to the photo and description, fits well, good quality! I recommend.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
Reset filtersP
Rating: 5 out of 5
Perfect packaging, product conforms
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E
Rating: 5 out of 5
Impeccable
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S
Rating: 5 out of 5
Serious company.
A delay of 3 weeks was planned at the time of the order. This delay was respected.
The item received was in perfect condition and well packaged, in accordance with the description.
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A delay of 3 weeks was planned at the time of the order. This delay was respected.
The item received was in perfect condition and well packaged, in accordance with the description.
L
Rating: 5 out of 5
Purchase without problems. Perfect
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X
Rating: 5 out of 5
Quite intuitive
Quick and effective response to my questions. Very professional
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Quick and effective response to my questions. Very professional
P
Rating: 5 out of 5
Perfect tracking and delivery!
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V
Rating: 5 out of 5
Easy to use
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B
Rating: 5 out of 5
EASY ORDER, SERIOUS TRACKING AND FAST DELIVERY
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V
Rating: 5 out of 5
Easy
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D
Rating: 5 out of 5
Perfect. Thank you.
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J
Rating: 5 out of 5
The requested clarifications were received quickly and the item received was perfectly in accordance with the description.
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B
Rating: 5 out of 5
Very good site with a presentation of the available models by size.
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H
Rating: 5 out of 5
Size too small so return without any problem, received the new chauffeur cap in a more than respectable time, I recommend the company Traclet with my eyes closed!
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J
Rating: 5 out of 5
Very fast delivery, very satisfied with the quality of the beret.
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D
Rating: 5 out of 5
Easy and clear navigation. just a small remark regarding the invoice where the hat that was 90 euros on the site is listed at 75 euros on the invoice. I suppose this is the price without VAT, but I would like you to confirm it. Thank you;
Best regards
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Best regards
S
Rating: 5 out of 5
very good site.
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D
Rating: 5 out of 5
no criticism to make
between the product description, the order and the delivery ... everything is ok
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between the product description, the order and the delivery ... everything is ok
E
Rating: 5 out of 5
perfect
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P
Rating: 5 out of 5
This is the second umbrella I order and I am very satisfied!!!
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S
Rating: 5 out of 5
Nothing to report.
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W
Rating: 5 out of 5
Arrived on time, received in a box so not damaged, beautiful hat I would recommend on the site, nothing to say.
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M
Rating: 5 out of 5
Fast reception, hat as described.
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U
Rating: 5 out of 5
Top service, thank you!
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D
Rating: 5 out of 5
The site is very good. Too bad many hats are no longer available.
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H
Rating: 5 out of 5
Very satisfied. Fits perfectly and the exchange went well without any problems as the size was too big.
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F
Rating: 5 out of 5
Perfect!
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D
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
A lot of choices for all tastes and styles. Careful packaging. I recommend!
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L
Rating: 5 out of 5
Very satisfied with my order. Impeccable service, careful and attentive. I recommend.
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J
Rating: 5 out of 5
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Response from Chapellerie Traclet
Hello, A big thank you for your flattering review! We are delighted to learn that you are satisfied with your experience with our brand. Your satisfaction is our priority and we hope to see you again soon on our site. Best regards. The chapellerie-traclet.com team
M
Rating: 5 out of 5
Order and payment made by phone quick and efficient, very good;
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M
Rating: 5 out of 5
Bravo for the quality and speed of delivery.
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H
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Very good thank you
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P
Rating: 5 out of 5
Very good, good product, quick exchange with the contacts by email, very happy, impeccable delivery, hat perfectly protected, packaged.
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P
Rating: 5 out of 5
Good!
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P
Rating: 5 out of 5
Incredible site, lots of choices, for all budgets. Super fast shipping and the packaging is perfect. (I ordered on Saturday at the end of the day, package picked up on Tuesday...) I therefore recommend 100%
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J
Rating: 5 out of 5
-
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D
Rating: 5 out of 5
Good quality.
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