Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
Very complete site, a lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2013
Very good - a lot of choices - accessible and responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2013
Serious site, a lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2012
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2012
Well-made site, fast delivery, wide choice. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2013
Pleasant and easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2013
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2013
Very easy, very clear and complete.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2013
Quality product, easy order management, very good tracking and fast shipping, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2013
regret the shipping price ... free delivery from 70 euros of purchase on www.Headict.com
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2013
easy to access
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/05/2013
I ordered and paid for a Tilley hat nearly 10 days ago. To date, no delivery, no information on delays or setbacks, and no response to my inquiries. If the situation persists, I plan to inform Tilley in Canada.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2012
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2013
well organized site - easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2013
I really like your products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2013
you are very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2013
very pleasant site to visit
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2013
Very satisfied with the product and the service from Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2013
Plenty of choices, it's very nice, just missing the Mad Hatter's hat from Alice in Wonderland for collectors, and then it would be perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2013
The site is clear, easy to navigate and has a lot of details about the products. So it's a good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2012
correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2013
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2013
very good, especially since a remote saleswoman was able to answer my questions, during opening hours of course
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2013
very good site!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2013
very good site!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2013
Clear, neat, precise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2013
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2012
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2012
practical, complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2013
it seems to me that the site was once more practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2013
Very welcoming and competent people to guide and inform us.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2013
Excellent site, very complete, responsive and friendly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2013
ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2013
Excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2013
Very good. Excellent site. I find everything I desire. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2013
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2013
Very good quality. Well done Traclet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2013
The site offers a wide variety of caps and visors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2013
10 out of 10. Great e-merchant! After being double stuck on my order, everything was sorted out super quickly! Kudos for the trust given to customers (a rare thing these days)! Bravo again and thank you to the Traclet hat shop. I wouldn't hesitate for a moment to renew my trust for a future purchase!
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