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Rating: 5 out of 5
Very nice quality, I like it a lot.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
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Rating: 2 out of 5
No quality control: item received stained, deformed, and poorly woven.
Item not compliant with the description: "a good quality finish that leaves little room for a difference with an original Panama hat." This is not true!
Transport box too tight for the size of the hat.
Fast delivery
Translated reviews
Item not compliant with the description: "a good quality finish that leaves little room for a difference with an original Panama hat." This is not true!
Transport box too tight for the size of the hat.
Fast delivery
Response from Chapellerie Traclet
Hello,
Please excuse us if there is a quality issue.
Thank you for sending us a photo at [email protected]
So we can proceed with its exchange.
Regarding the quality of weaving, the quality-price ratio of a 20 euro hat compared to the 65 euros of a Panama hat so far, even in hat-making, our customers indicate that this model is well positioned. The perceived quality can vary from person to person.
As for the box, this type of hat is sent in an A13 box to ensure good quality of the box, and to date, we have not received feedback that it is too tight.
What dimension would you like?
Best regards,
Traclet
Please excuse us if there is a quality issue.
Thank you for sending us a photo at [email protected]
So we can proceed with its exchange.
Regarding the quality of weaving, the quality-price ratio of a 20 euro hat compared to the 65 euros of a Panama hat so far, even in hat-making, our customers indicate that this model is well positioned. The perceived quality can vary from person to person.
As for the box, this type of hat is sent in an A13 box to ensure good quality of the box, and to date, we have not received feedback that it is too tight.
What dimension would you like?
Best regards,
Traclet
C
Rating: 5 out of 5
Easy to use and navigate.
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D
Rating: 5 out of 5
As always, delivery on time and the ordered items provide me satisfaction.
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F
Rating: 5 out of 5
A lot of choices at different prices.
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G
Rating: 5 out of 5
Satisfied.
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D
Rating: 5 out of 5
Very nice pair of suspenders, very fast shipping.
I recommend
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I recommend
J
Rating: 5 out of 5
huge selection and very well designed site
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C
Rating: 5 out of 5
Very good user-friendly site and easy to use.
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S
Rating: 5 out of 5
Super quality
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E
Rating: 5 out of 5
Perfect, thank you
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A
Rating: 5 out of 5
The choice is difficult!
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Y
Rating: 5 out of 5
Perfect: good product and fast delivery.
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S
Rating: 2 out of 5
My partner opened the box, she unpacked the hat, and unfortunately, there is a stain on the front.
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Response from Chapellerie Traclet
Hello,
We are sorry to hear that the hat received has a stain.
Thank you for sending us a photo of the hat at [email protected]
Best regards,
Traclet Sébastien
We are sorry to hear that the hat received has a stain.
Thank you for sending us a photo of the hat at [email protected]
Best regards,
Traclet Sébastien
L
Rating: 5 out of 5
The content was perfect. The Wallaroo Oil Black Australian leather hat from Jacaru is perfect, very beautiful and very comfortable. It fits perfectly, I wear 55 and it is indeed 55.
Simply perfect!
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Simply perfect!
J
Rating: 5 out of 5
Product delivered in very careful packaging and as described
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A
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Very well
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J
Rating: 5 out of 5
Ordered on Sunday, received on Wednesday
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A
Rating: 5 out of 5
From navigation to ordering, and with fast delivery, what can I say but that it's perfect! Thank you
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C
Rating: 5 out of 5
Very good site, easy to use and very complete with a lot of choices. Fast delivery.
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C
Rating: 5 out of 5
Very satisfied with my order. Moreover, I appreciate being able to pay by check, which is becoming very rare. Thank you.
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B
Rating: 5 out of 5
Everything is perfect model, speed of delivery
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J
Rating: 5 out of 5
Quick transaction, careful packaging. No issues
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J
Rating: 5 out of 5
Good quality of products. Exchange possible and easy.
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C
Rating: 5 out of 5
Really good service great communication and product is excellent quality. Thank you!
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J
Rating: 5 out of 5
Well-made site with explanations that help with the choice.
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K
Rating: 5 out of 5
Hat perfect. Excellent service, very pleased
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J
Rating: 5 out of 5
I am very happy with these two straw hats, light, well-ventilated, perfect for gardening!
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M
Rating: 5 out of 5
Item completely conforms to the description on the site and fits just right, with quality. I am very happy with my purchase and the delivery went very well. Site to recommend.
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M
Rating: 5 out of 5
The site is pleasant and the quality seems to be perfect, we will see in use
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R
Rating: 5 out of 5
Price, fast shipping at low cost, happiness with choice
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C
Rating: 5 out of 5
Very good. Fast delivery, perfect packaging
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M
Rating: 5 out of 5
Item conforms to its description on the site and delivery within the deadlines.
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B
Rating: 5 out of 5
Pleasant site, fair prices. My second good experience
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M
Rating: 5 out of 5
Good site
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P
Rating: 5 out of 5
Delivery time respected. Well packaged. Two emails (forgotten pouch and instructions to fold the hat) received a quick response.
The product: conforms to the description, the 'plastic' aspect mentioned in the comments is noted. Light, to see in use (strength effectiveness).
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The product: conforms to the description, the 'plastic' aspect mentioned in the comments is noted. Light, to see in use (strength effectiveness).
M
Rating: 5 out of 5
Nothing to complain about, very good.
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T
Rating: 5 out of 5
Items matching the descriptions, fast and careful shipping! Perfect :)
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S
Rating: 5 out of 5
It's perfect!
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