Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Danielle M.

Published on 03/05/2025 à 10h34 following a purchase from 28/04/2025

Very good value for money. Never disappointed by these hats. Fast and easy delivery

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Julien P.

Published on 03/05/2025 à 10h03 following a purchase from 28/04/2025

N/A

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Dominique R.

Published on 03/05/2025 à 10h03 following a purchase from 29/04/2025

Excellent. Good quality. Fast delivery

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Guy P.

Published on 03/05/2025 à 09h10 following a purchase from 26/04/2025

Efficient and very fast delivery

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Pierre C.

Published on 03/05/2025 à 09h07 following a purchase from 29/04/2025

Very fast processing and shipping, perfect.

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Georges M.

Published on 02/05/2025 à 20h28 following a purchase from 04/04/2025

Nothing to report, very good

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Colette J.

Published on 02/05/2025 à 19h44 following a purchase from 28/04/2025

This is the 2nd time I order. Very clear site, large selection and items that match the description. Fast delivery by Chronopost. Perfect.

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Michel R.

Published on 02/05/2025 à 16h07 following a purchase from 25/04/2025

Total satisfaction with all services

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Andrea R.

Published on 02/05/2025 à 15h10 following a purchase from 24/04/2025

Very nice site, and buying online is very easy!

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Jean-Paul M.

Published on 02/05/2025 à 14h31 following a purchase from 08/04/2025

Very good. Meets expectations

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Viviane B.

Published on 02/05/2025 à 14h30 following a purchase from 27/04/2025

Fast and corresponds to what I wanted

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André D.

Published on 02/05/2025 à 11h35 following a purchase from 14/04/2025

Very satisfied

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Richard M.

Published on 02/05/2025 à 10h43 following a purchase from 25/04/2025

Very good

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Evelyne D.

Published on 02/05/2025 à 10h03 following a purchase from 07/04/2025

No problem, delivery arrived on the scheduled date. The site is perfect.
The size fits my head circumference well, the bush hat is of good quality, received on April 30 and worn on May 1 for a hike in the sun!
For winter, my next purchase will also be a hat.

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Jean Claude B.

Published on 02/05/2025 à 09h53 following a purchase from 26/04/2025

Very good product. I use it to protect myself from allergies caused by contact with the elastic straps of sleep apnea treatment masks.

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René L.

Published on 02/05/2025 à 09h43 following a purchase from 26/04/2025

Perfect. Quality item. Very fast shipping.

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Marc P.

Published on 02/05/2025 à 09h21 following a purchase from 25/04/2025

Wide selection, quality and speed for delivery

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Sophie- Charlotte D.

Published on 01/05/2025 à 21h28 following a purchase from 17/04/2025

Delighted with my order. The hat is superb. I recommend this store!!

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Jean Michel M.

Published on 01/05/2025 à 10h12 following a purchase from 22/04/2025

Very good

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Jörg R.

Published on 30/04/2025 à 12h52 following a purchase from 23/04/2025

Nothing to complain

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Louise F.

Published on 29/04/2025 à 22h07 following a purchase from 22/04/2025

Speedy service.
Well packed.

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Guilhem P.

Published on 29/04/2025 à 20h59 following a purchase from 01/04/2025

Very good quality and good contact with customer service

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Luc S.

Published on 29/04/2025 à 20h38 following a purchase from 25/04/2025

Everything is fine, quality of service

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Patrick D.

Published on 29/04/2025 à 19h56 following a purchase from 25/04/2025

I would recommend you.
Best regards

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David B.

Published on 29/04/2025 à 06h57 following a purchase from 11/04/2025

There is little information to know where the order is

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Jordan M.

Published on 29/04/2025 à 00h42 following a purchase from 20/04/2025

Fast delivery, clean packaging and the products are in good condition. I would recommend other hats on this site.

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Aurelien H.

Published on 28/04/2025 à 22h05 following a purchase from 24/04/2025

Delivery in accordance with the indicated deadline.

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Timothé D.

Published on 28/04/2025 à 11h26 following a purchase from 23/04/2025

Nothing to report, everything went well

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Bertrand W.

Published on 28/04/2025 à 09h15 following a purchase from 23/04/2025

Clear and ergonomic seat, great choice for everyone, the quality is good.

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Martin B.

Published on 27/04/2025 à 21h41 following a purchase from 22/04/2025

Very nice cap that will accompany me this summer during my hikes. Light, pleasant to wear and always the quality of Stetson. The colors are identical to the photo. Regarding the size, I wear 58 and I ordered 57 and the hat fits my head without being tight or loose, it is just perfect.

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Martine M.

Published on 27/04/2025 à 20h48 following a purchase from 03/04/2025

As always, very satisfied with the product in terms of fabric quality, cut quality, sewing quality, and packaging care.

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Jean-Pierre G.

Published on 27/04/2025 à 10h26 following a purchase from 22/04/2025

Very nice cap, beautiful fabric, well finished, very reasonable price.

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Josiane C.

Published on 26/04/2025 à 18h08 following a purchase from 20/04/2025

2nd order, still very satisfied.

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Rémy S.

Published on 26/04/2025 à 11h07 following a purchase from 16/04/2025

Very good. Very clear. Does not cause any hesitation.

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Guy P.

Published on 26/04/2025 à 09h04 following a purchase from 18/04/2025

A lot of choices, no problem with the order and impeccable delivery, well packaged. Very satisfied.

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Hamid A.

Published on 26/04/2025 à 08h45 following a purchase from 12/04/2025

The delivered hat does not exactly match the photo of the product.

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Response from Chapellerie Traclet Published on 26/04/2025

Hello,
please excuse us if we made a model error.
Please send us a photo at [email protected]
so we can proceed with its exchange for the correct model.
Best regards,
Traclet Sebastien

Gerard D.

Published on 26/04/2025 à 08h34 following a purchase from 22/04/2025

Very nice beret of good quality.

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Marcelin G.

Published on 26/04/2025 à 08h00 following a purchase from 20/04/2025

Satisfied with the accuracy of the item to order and the respect of the information.

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Muriel B.

Published on 25/04/2025 à 23h51 following a purchase from 20/04/2025

Serious company, fast shipping.

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Laurent P.

Published on 25/04/2025 à 22h41 following a purchase from 21/04/2025

Clear site, product available, delivery time respected.

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