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Rating: 2 out of 5
Well done but it's a scam
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 2 stars
Reset filtersA
Rating: 1 out of 5
The order took more than 20 days to leave their stores. very slow
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A
Rating: 2 out of 5
I was disappointed due to a sizing issue with a cap that was incorrect. The S was 56cm when it should have been 54. After 3 returns and €18 in shipping fees, I finally have the right size, but the cap received is stained. I'm throwing in the towel... With the return fees, the cap cost me very dearly!
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A
Rating: 2 out of 5
Photo not representative of the product
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A
Rating: 2 out of 5
difficult to find the item
hat deformed upon arrival due to poorly placed dome in the package
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hat deformed upon arrival due to poorly placed dome in the package
A
Rating: 1 out of 5
I ordered a large size... and for that, I was told a delay of a week... in fact... it was just unstitched... and if I sew it back, it is too small... So I am very disappointed
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A
Rating: 1 out of 5
I have never been able to wear this hat, way too small for my head: wasted money....
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