English 
Français J
Rating: 5 out of 5
Product in accordance
Fast delivery
Translated reviews
Fast delivery
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very nice cap, of very nice quality. I love the inner lining. The size is good. Very soft to the touch
Translated reviews
F
Rating: 5 out of 5
Haven't opened the package yet since it's a gift. It's wrapped and ready to be placed under the tree!
Translated reviews
F
Rating: 5 out of 5
Fast and efficient as usual.
Translated reviews
M
Rating: 4 out of 5
Too bad, many interesting items but missing
Translated reviews
J
Rating: 5 out of 5
Lots of choices, easy searches and well-organized site
Translated reviews
C
Rating: 4 out of 5
Absolutely impeccable on all accounts.
Translated reviews
F
Rating: 5 out of 5
Easy order, fast delivery.
Translated reviews
S
Rating: 5 out of 5
Order delivered very quickly! The hat was well wrapped and arrived in good condition! The quality is very good! I highly recommend!
Translated reviews
R
Rating: 5 out of 5
Fast and compliant shipping
Translated reviews
J
Rating: 5 out of 5
quality items and in accordance with the description. Fast delivery. I recommend.
Translated reviews
G
Rating: 5 out of 5
Practical site. Ergonomic
Translated reviews
L
Rating: 5 out of 5
In accordance with my expectations, good quality, fast delivery
Translated reviews
P
Rating: 5 out of 5
The toque pleases my daughter, that's the main thing :)
Translated reviews
M
Rating: 5 out of 5
Very good ;)
Translated reviews
I
Rating: 4 out of 5
Beautiful quality, however the size is not respected. I ordered a size 58/59 and I ended up with a head circumference of 60.5 size L. I will have to return it to get a size down. If only you weren't so far...
Translated reviews
K
Rating: 5 out of 5
Smooth navigation, fast delivery
Translated reviews
J
Rating: 5 out of 5
Easy navigation on the site. Timely delivery.
Translated reviews
D
Rating: 5 out of 5
A responsive and efficient service.
Translated reviews
C
Rating: 5 out of 5
Received very quickly. Good, haven't looked at it because it's a gift for Christmas. Can't wait to see
Translated reviews
O
Rating: 5 out of 5
Very fast delivery.
Translated reviews
T
Rating: 5 out of 5
Very good.
Translated reviews
P
Rating: 4 out of 5
Too bad that exchanges and returns are at the buyer's expense..
Translated reviews
F
Rating: 4 out of 5
Overall compliant with the expected model, the size is perfect, excellent quality of the product. However, the title of my order is: "Navy Blue English Bob". The one I just received is black and therefore does not exactly match my order.
Translated reviews
L
Rating: 5 out of 5
Order received well and conforms perfectly, thank you
Translated reviews
S
Rating: 5 out of 5
Beautiful products, good site, efficient delivery
Translated reviews
M
Rating: 4 out of 5
The site is convenient
Translated reviews
A
Rating: 1 out of 5
The Colissimo package order No. 9M00627306417 arrived in a pitiful state.
Please retrieve the package and refund me the amount of 129€
The package is being returned
Translated reviews
Please retrieve the package and refund me the amount of 129€
The package is being returned
Response from Chapellerie Traclet
Hello
Please excuse us for this inconvenience beyond our control as our packages are made to deliver our hats in good condition like our customers who come to our hat shop in Roanne.
According to the tracking, the package has not yet been delivered to you.
Did you refuse the package?
Remaining at your disposal at 0477714058.
Best regards
Traclet Sébastien
Please excuse us for this inconvenience beyond our control as our packages are made to deliver our hats in good condition like our customers who come to our hat shop in Roanne.
According to the tracking, the package has not yet been delivered to you.
Did you refuse the package?
Remaining at your disposal at 0477714058.
Best regards
Traclet Sébastien
M
Rating: 5 out of 5
Clear site
Translated reviews
R
Rating: 5 out of 5
Competitive prices, great choice, fast shipping.
Translated reviews
L
Rating: 5 out of 5
I love it
Translated reviews
A
Rating: 5 out of 5
A site you want to return to and the delivery was perfect. The product was a bit complex to set up but once the thing was understood and found a way to set it up when alone, a bit of a hassle. And then the product that I didn't know pleases me a lot.
Translated reviews
G
Rating: 5 out of 5
Very satisfied with my purchase.
Translated reviews
B
Rating: 5 out of 5
The delivery times are very satisfactory (gift planned for Christmas) information on the order tracking as well. The product corresponds exactly to my wish. Happy end of year celebrations.
Translated reviews
C
Rating: 5 out of 5
Very happy, a very fast and quality delivery
Translated reviews
P
Rating: 5 out of 5
Very good shopping experience. Very good communication with the seller.
Translated reviews
T
Rating: 5 out of 5
Very satisfied, everything went very well.
Translated reviews
S
Rating: 5 out of 5
Choice, reasonable prices, and correct delivery times.
Translated reviews
J
Rating: 5 out of 5
Diversity, speed, and care in the packaging of the chosen product are the strengths and seriousness of this brand, well done!
Translated reviews
G
Rating: 5 out of 5
Everything is perfect
Translated reviews