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Rating: 5 out of 5
Very clear. Easy to navigate the site. Excellent quality. Very satisfied
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
cap completely matching the photo
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C
Rating: 5 out of 5
very friendly and understanding customer service
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V
Rating: 5 out of 5
Fast delivery and very nice hat
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B
Rating: 4 out of 5
A bit big, my size is between the existing ones. No interior space - sewn edges - to pass a cork band. A bit complicated, the cap does not tighten the head.
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I
Rating: 5 out of 5
Order received quickly and items conforming to my order. Perfect
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D
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
perfect!
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P
Rating: 5 out of 5
Impeccable
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D
Rating: 4 out of 5
Fast and compliant delivery.
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S
Rating: 4 out of 5
Nothing to say about the merchandise, very nice model, however the box was repackaged by the post because it was opened on both sides. Paper band around the box torn, really not very sturdy.
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D
Rating: 4 out of 5
All the different colors of an item not presented under one and the same item: when you have chosen an item, you do not have access to all its variants which is not practical at all.
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T
Rating: 5 out of 5
Very wide choice of hats, one can only find happiness there and this for all budgets.
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C
Rating: 5 out of 5
I chose this hat shop Traclet for its seriousness and the Bob which is exactly what I was looking for at a very competitive price for a 100% cotton item.
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M
Rating: 5 out of 5
Very good product
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A
Rating: 4 out of 5
Order well received.
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B
Rating: 4 out of 5
Very good.
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A
Rating: 4 out of 5
Products of very nice quality, some of which are made in Europe! Careful and fast shipping like the refund.
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E
Rating: 5 out of 5
Easy and fast.
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T
Rating: 5 out of 5
Hat of exceptional quality delivered very quickly! I recommend.
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J
Rating: 4 out of 5
The site works well. But the delivery by colissimo (to a pickup point) is not correct at all: announced delay not respected, incoherent and misleading messages.
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H
Rating: 5 out of 5
Aaaaa
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A
Rating: 5 out of 5
Reactive and impeccable
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M
Rating: 3 out of 5
The delivery time is not respected (3-4 weeks). The order was only delivered after more than 6 weeks of waiting. Moreover, Traclet could have sent me a message warning me that the delay would be extended. The site only reacted after my complaint after more than 4 weeks of waiting.
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C
Rating: 5 out of 5
Delivery on time, impeccable condition of the order.
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S
Rating: 5 out of 5
everything went perfectly, the quality of the cap is perfect and delivery very fast
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A
Rating: 5 out of 5
Very well produced quality
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K
Rating: 3 out of 5
Fast delivery
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I
Rating: 5 out of 5
Great hat
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B
Rating: 5 out of 5
I order once or twice a year on this site and in hindsight I appreciate the difference in the durability of the products especially after cleaning.
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C
Rating: 5 out of 5
Everything is perfect
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S
Rating: 5 out of 5
There is a choice, and the descriptions match the product.
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M
Rating: 5 out of 5
Beautiful product at an affordable price. Super fast delivery. I recommend.
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G
Rating: 5 out of 5
Maginot beret that will go perfectly with my 1940 outfit. Fast delivery nothing to complain about. It's perfect I recommend you. Thank you.
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J
Rating: 5 out of 5
Item conforms to the description and ultra-fast delivery.
I recommend
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I recommend
C
Rating: 4 out of 5
I had a bit of trouble finding the beret I had spotted beforehand but very happy with my beret, well received.
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N
Rating: 4 out of 5
Very good.
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R
Rating: 5 out of 5
very beautiful hat I am satisfied with everything
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V
Rating: 5 out of 5
Finally .. a solid and elegant hat box that will be perfect for a gift.. fast delivery
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D
Rating: 5 out of 5
Very solid packaging and very correct site
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