Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
We warmly thank you for your positive feedback! We are delighted to learn that our products have met your expectations. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Company team
J
Jean-Marc B.
Rating: 3 out of 5
following a purchase from 01/06/2026
Product seems to be of quality but size choice not suitable
Translated reviews
Response from Chapellerie Traclet
Hello Jean-Marc,
Thank you for your feedback. We are delighted that you find the product of quality, and we take note of your comments regarding the size choice. Your satisfaction is important to us and we are constantly striving to improve our offer.
Best regards,
The Traclet Hat Team.
B
Bill P.
Rating: 5 out of 5
following a purchase from 04/06/2026
A frictionless transaction, much appreciated, and an excellent hat, more than adequately described. It arrived (in England) promptly and without customs interference!
Translated reviews
Response from Chapellerie Traclet
Hello Bill,
We warmly thank you for your flattering feedback. We are delighted to learn that your experience with us has met your expectations and that you like your hat so much. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
A
Alain S.
Rating: 1 out of 5
following a purchase from 27/05/2026
Good evening Madam and Sir, the hat is too large, yet I ordered the same size as 10 years ago.
Translated reviews
Response from Chapellerie Traclet
Hello Alain,
Thank you for taking the time to share your feedback. We understand your disappointment regarding the size of your hat and would be happy to help you find a solution. It is indeed possible to exchange the size of this Tilley hat received as it is too big. It is also possible that over 10 years, the hat has shrunk partly due to sweat and cleaning of the hat.
We remain at your disposal.
Best regards,
The boutique team
P
Patrick P.
Rating: 5 out of 5
following a purchase from 03/06/2026
As expected. Fast delivery. No issues.
Translated reviews
Response from Chapellerie Traclet
Hello Patrick,
We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and we hope to see you again soon among us.
Best regards,
The Traclet Hat Shop team.
D
David B.
Rating: 5 out of 5
following a purchase from 02/06/2026
Great customer service, great product and very fast delivery!
Translated reviews
Response from Chapellerie Traclet
Hello David,
We warmly thank you for your positive feedback. We are delighted that our service, our products, and the speed of delivery have met your expectations.
Best regards,
The Traclet Hat Shop team
I
Ibrahim A.
Rating: 1 out of 5
following a purchase from 31/05/2026
I did not receive them yet
Translated reviews
Response from Chapellerie Traclet
Hello Ibrahim,
Thank you for taking the time to share your experience. We are sorry to hear that you have not yet received your order. We want to understand the situation and find a solution, please do not hesitate to contact us privately so we can assist you better.
The package currently indicates that tracking is in progress for delivery to you, here is the tracking link:
https://www.laposte.fr/outils/suivre-vos-envois?code=EY975210271FR
Best regards,
The TRACLET team
M
Marie M.
Rating: 5 out of 5
following a purchase from 04/06/2026
Both hats are of good quality; they were very well protected and packaged. Perfect!
Translated reviews
Response from Chapellerie Traclet
Hello Marie,
We warmly thank you for your positive feedback. We are delighted to learn that you are satisfied with the quality of our hats and their packaging. Your satisfaction is our greatest reward.
Best regards,
The boutique team
O
Oriana P.
Rating: 5 out of 5
following a purchase from 03/05/2026
Thank you!
Translated reviews
Response from Chapellerie Traclet
Hello Oriana,
We sincerely thank you for your positive feedback! Your satisfaction is our greatest reward and we are delighted that your experience met your expectations.
Best regards,
The shop team.
B
Bernard D.
Rating: 5 out of 5
following a purchase from 02/06/2026
It's my decision I own it I'm going to wear the Traclet hat
Translated reviews
Response from Chapellerie Traclet
Hello Bernard,
We warmly thank you for your positive review. It is a pleasure to know that you have chosen to wear a Traclet hat, and we are delighted to support you in your decision.
Best regards,
The boutique team
P
Pascale P.
Rating: 5 out of 5
following a purchase from 31/05/2026
It suits me so well!
Translated reviews
Response from Chapellerie Traclet
Hello Pascale,
We warmly thank you for your positive review! We are delighted to learn that you like our hat and that it suits you so well. Your satisfaction is our greatest reward.
Sincerely,
The Traclet Hat Team.
C
Claude B.
Rating: 5 out of 5
following a purchase from 11/05/2026
Very good, but a bit long to arrive!
Translated reviews
Response from Chapellerie Traclet
Hello Claude,
We sincerely thank you for your positive feedback and your rating of 5/5! We are delighted that you are satisfied with your order, even though the delivery time was a bit longer than expected.
We look forward to seeing you soon in our online store.
Best regards,
The Traclet Hat Shop team.
C
Christophe Z.
Rating: 4 out of 5
following a purchase from 04/05/2026
I placed my order on May 4th. On June 4th, seeing nothing arrive, I made a follow-up which achieved the desired goal. The material is very good, good quality. Ultimately, the delay for me is unacceptable.
Translated reviews
Response from Chapellerie Traclet
Hello Christophe,
We sincerely thank you for your feedback. We are delighted to learn that you are satisfied with the quality of our products. Your comment on the delivery time is valuable to us, and we will continue to work to improve our service.
Best regards,
The shop team.
C
Chantal S.
Rating: 5 out of 5
following a purchase from 05/06/2026
Very satisfied with my purchase
Translated reviews
Response from Chapellerie Traclet
Hello Chantal,
We warmly thank you for your flattering review! We are delighted to learn that you are very satisfied with your purchase. Your satisfaction is our greatest reward.
Best regards,
The Traclet shop team.
G
Guy P.
Rating: 5 out of 5
following a purchase from 21/05/2026
I am very satisfied with your responsiveness, communication, and your business approach. Best regards
Translated reviews
Response from Chapellerie Traclet
Hello Guy,
We sincerely thank you for your positive feedback and your trust. It is a real pleasure to know that our responsiveness and our approach have satisfied you. We remain at your disposal and wish you a great day.
Best regards,
The Traclet Hat Shop Team
M
Muriel M.
Rating: 5 out of 5
following a purchase from 04/06/2026
Fast and perfect!
Translated reviews
A
Amine M.
Rating: 5 out of 5
following a purchase from 28/05/2026
Better quality than I expected
Translated reviews
C
Cédric B.
Rating: 5 out of 5
following a purchase from 31/05/2026
Very good product, fast shipping and well packaged. I recommend
Translated reviews
L
Laurent K.
Rating: 5 out of 5
following a purchase from 03/06/2026
Impeccable
Translated reviews
L
Laurent B.
Rating: 5 out of 5
following a purchase from 03/06/2026
Perfect
Translated reviews
A
Alain G.
Rating: 5 out of 5
following a purchase from 02/06/2026
Speed between order and delivery! The quality of the packaging is appreciated. As for the product, nothing to complain about, it's perfect.
Translated reviews
J
Jean Marie M.
Rating: 5 out of 5
following a purchase from 25/05/2026
Very good quality.
Translated reviews
B
Bernard H.
Rating: 5 out of 5
following a purchase from 03/06/2026
compliant delivery
Translated reviews
L
Lorene A.
Rating: 5 out of 5
following a purchase from 31/05/2026
Quality hat, careful packaging.
Translated reviews
E
Eric J.
Rating: 5 out of 5
following a purchase from 27/05/2026
Products conforming and perfect thank you
Translated reviews
O
Olivier G.
Rating: 5 out of 5
following a purchase from 04/06/2026
Very nice item. Fast delivery. I recommend
Translated reviews
P
Pierre-Etienne L.
Rating: 5 out of 5
following a purchase from 24/05/2026
very well made product.
Translated reviews
C
Coraline D.
Rating: 5 out of 5
following a purchase from 03/06/2026
Very good
Translated reviews
M
Mohamed B.
Rating: 5 out of 5
following a purchase from 02/06/2026
Perfect
Translated reviews
D
Denis M.
Rating: 4 out of 5
following a purchase from 29/05/2026
Satisfied with the product. A bit surprised to have been directed to a different pickup point than the one I chose. This could have been problematic.
Translated reviews
S
S T.
Rating: 5 out of 5
following a purchase from 03/06/2026
Very good welcome and advice
Translated reviews
D
Dominique P.
Rating: 5 out of 5
following a purchase from 02/06/2026
Very good experience
Translated reviews
L
Laure G.
Rating: 5 out of 5
following a purchase from 31/05/2026
Received quickly and very well packaged. I am more than satisfied and the size is perfect
Translated reviews
M
Manon G.
Rating: 5 out of 5
following a purchase from 02/06/2026
Received in perfect condition, my boyfriend is very satisfied! I recommend this site!
Translated reviews
M
Maxime B.
Rating: 4 out of 5
following a purchase from 21/04/2026
I bought 4 hats and I am delighted with them, excellent quality. One negative point, the deadlines are not always respected and no one gives news about the order.
Translated reviews
C
Cyrille S.
Rating: 5 out of 5
following a purchase from 02/06/2026
Top of the top
Translated reviews
P
Pierre H.
Rating: 5 out of 5
following a purchase from 02/06/2026
product meets my expectations, and fast delivery. Well done.
Translated reviews
A
André F.
Rating: 5 out of 5
following a purchase from 22/05/2026
Very good.
Translated reviews
A
Anthony F.
Rating: 5 out of 5
following a purchase from 30/05/2026
Order conforming Fast delivery Very pleasant and attentive customer service
Translated reviews
B
Bonnafous B.
Rating: 5 out of 5
following a purchase from 31/05/2026
I am very happy with my order
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français