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Rating: 5 out of 5
perfect
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
Convenient site to use.
Delivery within the expected time.
So, everything is good!
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Delivery within the expected time.
So, everything is good!
A
Rating: 5 out of 5
Very good site received my order on time
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A
Rating: 5 out of 5
Order received very quickly in two days in packaging that protects the hat well
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A
Rating: 5 out of 5
The customer service is great and very accommodating, I recommend this site 100%.
Thank you for your help!
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Thank you for your help!
A
Rating: 5 out of 5
everything was perfect very practical site
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A
Rating: 5 out of 5
I already know this site where I have already placed an order and I am very satisfied.
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A
Rating: 5 out of 5
Lots of choices
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A
Rating: 5 out of 5
I recommend the site
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A
Rating: 4 out of 5
In accordance with my order
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A
Rating: 5 out of 5
To date, our post office has been closed since Monday, I have not received your package
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A
Rating: 5 out of 5
Compliant with my expectations.
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A
Rating: 5 out of 5
Perfect packaging. Quality of the product is compliant. Thank you
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A
Rating: 4 out of 5
No difficulty browsing the site
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A
Rating: 5 out of 5
Quality product, ultra-fast delivery, the best...
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A
Rating: 5 out of 5
navigation is simple and delivery is fast I am very happy with your items
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A
Rating: 5 out of 5
Easy navigation, relevant advice, very fast delivery and well-protected item
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A
Rating: 1 out of 5
Good evening,
I have never been disappointed until now but here I am buying a chapka for my partner and it turns out to be made in China instead of Poland (original root) with rabbit fur that is shedding a lot as well as the leather that is supposed to be goat suede but is not!!
Disappointed, disappointed!!
I sent an email to the corresponding service but have not received a response.
Translated reviews
I have never been disappointed until now but here I am buying a chapka for my partner and it turns out to be made in China instead of Poland (original root) with rabbit fur that is shedding a lot as well as the leather that is supposed to be goat suede but is not!!
Disappointed, disappointed!!
I sent an email to the corresponding service but have not received a response.
Response from Chapellerie Traclet
Good evening
We apologize for this delayed response following your email on Saturday.
We had a lot of shipments to make on Monday and today Tuesday, we are trying to respond to all our messages regarding information and order tracking.
For these issues, we can offer you a refund of 25 euros on your order.
Remaining at your disposal
Best regards
Tarclet Sébastien
We apologize for this delayed response following your email on Saturday.
We had a lot of shipments to make on Monday and today Tuesday, we are trying to respond to all our messages regarding information and order tracking.
For these issues, we can offer you a refund of 25 euros on your order.
Remaining at your disposal
Best regards
Tarclet Sébastien
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
beautiful merchandise to recommend
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A
Rating: 5 out of 5
Very nice quality and beautiful color everything is ok
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A
Rating: 5 out of 5
Fast delivery, compliant with the order
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A
Rating: 5 out of 5
Item conforms to its description. Fast delivery, well-packaged and well-protected package. Perfect!
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Wide choice of products. Good quality. Interesting price. Fast delivery.
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A
Rating: 4 out of 5
The caps are of good quality. One is too big.
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A
Rating: 5 out of 5
I find the product magnificent.
I only found the delivery a bit long
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I only found the delivery a bit long
A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
The order is delivered very quickly, unfortunately the box is broken, but the post took care of that. And the cap arrived well.
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A
Rating: 5 out of 5
Super and delighted and very happy
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A
Rating: 5 out of 5
very fast shipping, very good quality products
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A
Rating: 5 out of 5
Happy, beautiful product delivered as expected!!
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A
Rating: 5 out of 5
perfect!
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A
Rating: 5 out of 5
No comments
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A
Rating: 5 out of 5
Very happy with our purchase, good quality... my husband is delighted, we have been looking for this hat for a long time. I recommend
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A
Rating: 5 out of 5
Perfect, nothing to say.
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A
Rating: 5 out of 5
Very fast reception after the order. Thank you
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A
Rating: 5 out of 5
Top hat shop, TRACLET had the product I was looking for in stock while the manufacturer itself no longer had it. This shows that this site anticipates to have products available. Timeliness, service, and customer service are perfect. I am completely satisfied.
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A
Rating: 5 out of 5
Fast delivery, the toque I ordered is superb. Top!
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