Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 06/02/2023 à 18h45 following a purchase from 02/02/2023

very good, fast, beautiful quality

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Acheteur Vérifié

Published on 06/02/2023 à 11h42 following a purchase from 31/01/2023

Quality seems to be there and the size corresponds to mine. Does not run too large despite the warning, at least for this model.

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Acheteur Vérifié

Published on 06/02/2023 à 10h37 following a purchase from 01/02/2023

Very easy navigation.

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Acheteur Vérifié

Published on 05/02/2023 à 22h57 following a purchase from 31/01/2023

Very satisfied

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Acheteur Vérifié

Published on 05/02/2023 à 21h53 following a purchase from 29/01/2023

Not obvious what is no longer in stock.

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Acheteur Vérifié

Published on 05/02/2023 à 20h46 following a purchase from 28/01/2023

I think that with the given head circumference, you should consider a larger diameter for the beret. We are not on site to try it on.

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Acheteur Vérifié

Published on 05/02/2023 à 20h24 following a purchase from 17/01/2023

Very good.

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Acheteur Vérifié

Published on 05/02/2023 à 19h26 following a purchase from 02/02/2023

perfect, product conforms and delivery speed

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Acheteur Vérifié

Published on 05/02/2023 à 16h14 following a purchase from 28/01/2023

Very good, corresponds to my order

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Acheteur Vérifié

Published on 05/02/2023 à 14h04 following a purchase from 02/02/2023

Choice and quality of products

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Acheteur Vérifié

Published on 05/02/2023 à 13h48 following a purchase from 31/01/2023

Easy navigation on the site, fast delivery as planned and package in good condition, good value for money. The chosen item met my expectations.

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Acheteur Vérifié

Published on 05/02/2023 à 13h20 following a purchase from 16/12/2022

Delivery time quite long.

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Acheteur Vérifié

Published on 05/02/2023 à 11h58 following a purchase from 30/01/2023

Navigation could be improved.

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Acheteur Vérifié

Published on 05/02/2023 à 11h08 following a purchase from 27/01/2023

Last time it was very good

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Acheteur Vérifié

Published on 05/02/2023 à 06h19 following a purchase from 09/01/2023

High quality leather cap without defects, impeccable finish while nappa is not easy to work with (very fragile like leather). As for the waterproof product, nano technology is easy to apply for an unparalleled finish and effectiveness, at a very reasonable price.

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Acheteur Vérifié

Published on 05/02/2023 à 00h53 following a purchase from 31/01/2023

Respect for delivery times. Top

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Acheteur Vérifié

Published on 04/02/2023 à 22h04 following a purchase from 31/01/2023

Commitment kept and deadline respected. Pleasant purchase. Thank you.

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Acheteur Vérifié

Published on 04/02/2023 à 20h59 following a purchase from 12/12/2022

Good quality, but endless delivery time

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Acheteur Vérifié

Published on 04/02/2023 à 20h21 following a purchase from 31/01/2023

A beautiful hat at a very interesting price. Moreover, a model "Chazelles sur Lyon", a city in the Loire, former capital of the hat where I lived for ten years in the sixties. So many memories come back with this purchase! Perfect.

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Acheteur Vérifié

Published on 04/02/2023 à 18h06 following a purchase from 17/01/2023

Order received as expected.

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Acheteur Vérifié

Published on 04/02/2023 à 18h01 following a purchase from 31/01/2023

Sought product quickly found.

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Acheteur Vérifié

Published on 04/02/2023 à 17h59 following a purchase from 29/01/2023

Very good.

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Acheteur Vérifié

Published on 04/02/2023 à 17h19 following a purchase from 05/01/2023

Top quality
very long delivery for an item announced as available

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Acheteur Vérifié

Published on 04/02/2023 à 15h49 following a purchase from 01/02/2023

Very happy with my purchase.

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Acheteur Vérifié

Published on 04/02/2023 à 13h52 following a purchase from 31/01/2023

No review regarding Traclet to provide for now.
Return request sent as soon as the package was received.
Reason for return in the comments.

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Acheteur Vérifié

Published on 04/02/2023 à 10h55 following a purchase from 30/01/2023

Simple and easy to understand use.

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Acheteur Vérifié

Published on 04/02/2023 à 09h13 following a purchase from 27/01/2023

A pleasant site to browse with a wide choice of products delivered quickly.

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Acheteur Vérifié

Published on 04/02/2023 à 07h16 following a purchase from 21/01/2023

Product as expected, deadline respected.

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Acheteur Vérifié

Published on 03/02/2023 à 20h50 following a purchase from 30/01/2023

Easy navigation, fast delivery only downside no fitting and no alterations

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Acheteur Vérifié

Published on 03/02/2023 à 17h38 following a purchase from 17/01/2023

I just regret that I had to follow up 2 weeks after payment for the order to be sent.

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Acheteur Vérifié

Published on 03/02/2023 à 17h35 following a purchase from 23/01/2023

Good presentation of the site, I sent an email for the follow-up of my order and I received my response very quickly. The cap is of very good quality, the package was well prepared.

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Acheteur Vérifié

Published on 03/02/2023 à 16h47 following a purchase from 30/01/2023

Product conforms to expectations.

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Acheteur Vérifié

Published on 03/02/2023 à 14h48 following a purchase from 30/01/2023

Good quality chapka, fast delivery.

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Acheteur Vérifié

Published on 03/02/2023 à 13h42 following a purchase from 30/01/2023

Very pleasant, professional and respectful contact with the customer.

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Acheteur Vérifié

Published on 03/02/2023 à 13h25 following a purchase from 27/01/2023

Clear, fast delivery and good quality.

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Acheteur Vérifié

Published on 03/02/2023 à 03h13 following a purchase from 29/01/2023

I ordered two items in two separate orders. Their acknowledgment was immediate and the delivery was very fast within three days. The received items were addressed in packaging that guaranteed their protection and both leather docker hats met my expectations. This supplier is very serious. Thank you.

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Acheteur Vérifié

Published on 02/02/2023 à 19h47 following a purchase from 29/01/2023

Very professional, express delivery is express delivery, the sellers and the site are in a field they certainly master. No tricks or problems to report, it was perfect however, there was a nice feather on the hat I ordered, why is it not provided with it? Especially from the Stetson brand which generally provides it, it's not a big deal, watch out for the first pigeon I meet on the street!

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Acheteur Vérifié

Published on 02/02/2023 à 17h53 following a purchase from 25/01/2023

Hat received quickly and as ordered.

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Acheteur Vérifié

Published on 02/02/2023 à 17h35 following a purchase from 27/01/2023

Fast delivery, well-packaged hat.

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Acheteur Vérifié

Published on 02/02/2023 à 17h10 following a purchase from 27/01/2023

Very well-made site, you can quickly and efficiently find what you are looking for.

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