Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Dear Céline, we sincerely thank you for your flattering review and are delighted that you appreciated our hats. Your satisfaction is our priority and it motivates us to continue offering you quality products. We look forward to seeing you again on our site!
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Sebastien M.
Rating: 5 out of 5
following a purchase from 19/04/2026
Product compliant and fast shipping
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Response from Chapellerie Traclet
We warmly thank you for your positive feedback, Sébastien. We are delighted to learn that our product met your expectations and that you were satisfied with the speed of delivery. Your satisfaction is our priority and we hope to see you again soon on our "Chapellerie Traclet" site.
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Marie-Christine G.
Rating: 5 out of 5
following a purchase from 30/04/2026
Very satisfied
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Response from Chapellerie Traclet
Hello Marie-Christine,
We warmly thank you for your positive review! We are delighted to know that you are very satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Chapellerie Traclet team.
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Pascal C.
Rating: 5 out of 5
following a purchase from 29/04/2026
I received my hat well. It was well packaged. Thank you.
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Response from Chapellerie Traclet
Dear Pascal,
We sincerely thank you for your flattering review and are delighted to hear that your hat arrived in perfect condition. Your satisfaction is our priority and we take pride in ensuring careful packaging for every order. We look forward to serving you again at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team
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Albert-Jean F.
Rating: 5 out of 5
following a purchase from 29/04/2026
Everything is great
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Response from Chapellerie Traclet
Hello Albert-Jean,
We sincerely thank you for your flattering review and for the perfect score of 5/5! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our greatest reward. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
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Sandra R.
Rating: 5 out of 5
following a purchase from 20/04/2026
Excellent quality
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Response from Chapellerie Traclet
Dear Sandra,
Thank you very much for your flattering review and your perfect rating! We are delighted that you appreciated the quality of our products. Your satisfaction is our greatest reward. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
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Solange S.
Rating: 5 out of 5
following a purchase from 29/04/2026
Magnificent Thank you
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Response from Chapellerie Traclet
Hello Solange,
Thank you very much for your flattering review! We are delighted that you like our site. Your satisfaction is our greatest reward.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
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Yvon P.
Rating: 5 out of 5
following a purchase from 12/04/2026
Hello, I received my package very well, well packaged, thank you.
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Michel M.
Rating: 5 out of 5
following a purchase from 27/04/2026
Good, but long comments for a €10 item seem pointless to me. Thank you anyway.
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Robert R.
Rating: 5 out of 5
following a purchase from 24/04/2026
Requested item received within the announced deadlines, no problem.
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William B.
Rating: 3 out of 5
following a purchase from 24/04/2026
Second purchase on this site for the same hat, serious reason, but the second time, the transport bag and the adjustment straps were missing, too bad.
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Response from Chapellerie Traclet
Dear William,
Thank you for your review and for your loyalty to Chapellerie Traclet. We are sorry to learn that your second purchase was not complete and that the transport bag and the adjustment straps were missing.
For this model from Barmah, the brand does not have a pouch, however, we will send it to you by email in another brand.
Best regards,
The team at Chapellerie Traclet
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Brigitte H.
Rating: 5 out of 5
following a purchase from 19/04/2026
Satisfied, beautiful quality.
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Rémi C.
Rating: 5 out of 5
following a purchase from 28/04/2026
Fast delivery and compliant products.
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Lucien D.
Rating: 5 out of 5
following a purchase from 28/04/2026
Very satisfied with my purchase at Chapellerie Traclet! Product perfectly compliant, premium and careful packaging, with respected delivery times. A very nice experience from start to finish. I recommend without hesitation
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Maryline R.
Rating: 1 out of 5
following a purchase from 22/04/2026
Delivery time too long, hats too small and no time to return them as we were going on vacation. Disappointed.
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Response from Chapellerie Traclet
Hello Maryline,
Thank you for your feedback. We are sorry to hear that the hats did not suit you and that the delivery time was an inconvenience. We invite you to contact us directly so that we can find a solution that will satisfy you. Your satisfaction is our priority.
Best regards,
The Chapellerie Traclet team
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Edwige P.
Rating: 5 out of 5
following a purchase from 11/03/2026
Nothing to report, very satisfied with my purchase.
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Daniel K.
Rating: 5 out of 5
following a purchase from 27/04/2026
nothing to report
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David E.
Rating: 5 out of 5
following a purchase from 01/04/2026
Impeccable service from order to delivery. Beautiful hat.
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Magali M.
Rating: 5 out of 5
following a purchase from 27/04/2026
Perfect service from ordering on the site to the products received through the adapted packaging of the package, the speed and tracking of the delivery...
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Lydie Amélie B.
Rating: 5 out of 5
following a purchase from 24/04/2026
I am very satisfied! A quick exchange by phone and by email. Delivery in 48 hours and my hat is perfect!!
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Cyrille G.
Rating: 5 out of 5
following a purchase from 25/04/2026
Quality item. Completely conforms to its presentation.
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Gabriella L.
Rating: 5 out of 5
following a purchase from 27/04/2026
nothing to complain about. Light hat pleasant to wear, meets my expectations.
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Mireille E.
Rating: 5 out of 5
following a purchase from 26/04/2026
Very good. Fast service.
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Guillaume M.
Rating: 5 out of 5
following a purchase from 27/04/2026
Definitely a superb fedora hat!
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Anaïs M.
Rating: 5 out of 5
following a purchase from 28/03/2026
Very good quality hat. A bit longer to receive it but very responsive when I called! I recommend! Thank you.
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Christiane L.
Rating: 5 out of 5
following a purchase from 26/04/2026
Perfect.
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Pierre D.
Rating: 5 out of 5
following a purchase from 05/04/2026
Magnificent Panama with the service of a great house.
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Jean Pierre C.
Rating: 5 out of 5
following a purchase from 25/04/2026
great
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Veronique L.
Rating: 5 out of 5
following a purchase from 26/04/2026
Compliant
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Françoise D.
Rating: 5 out of 5
following a purchase from 26/04/2026
The product meets my expectations and the delivery time is perfect
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Christel C.
Rating: 5 out of 5
following a purchase from 27/04/2026
Fast and careful shipping. Superb color and material.
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Jean-Paul D.
Rating: 5 out of 5
following a purchase from 24/04/2026
Hello, I bought the pair of white gloves especially for the reputation of the making and I am very satisfied. Thank you for the quality. Best regards.
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Sandrine L.
Rating: 4 out of 5
following a purchase from 24/04/2026
Satisfied with the product, good quality suspenders
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Christophe C.
Rating: 5 out of 5
following a purchase from 26/04/2026
I am completely satisfied, fast and careful shipping, quality product and in accordance with the description.
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Philippe S.
Rating: 5 out of 5
following a purchase from 24/04/2026
Perfect as always
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Mireille L.
Rating: 5 out of 5
following a purchase from 24/04/2026
Very good purchase!!! Perfect
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Franck C.
Rating: 5 out of 5
following a purchase from 25/04/2026
Always the quality, respect for instructions and announced deadlines: I recommend!
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Josiane N.
Rating: 5 out of 5
following a purchase from 21/04/2026
Very good
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Nicole B.
Rating: 5 out of 5
following a purchase from 24/04/2026
super hats
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Nathalie D.
Rating: 3 out of 5
following a purchase from 23/04/2026
The hat was unfortunately too small, I had to return it. But, perfect packaging. Perfect tracking link
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