Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2022
Fast and serious processing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Everything went very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Perfect purchase! Item ok and fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2022
Order and delivery were quick except the color is not the right one...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2022
Superb hat very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2022
Everything is very well done. The only problem is that I ordered a hat that 'sizes very large'. I therefore have to return it to get the size below. Otherwise, nothing to say. Serious company that I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2022
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
Good product, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2022
Fast and conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
the product is even better than I expected. Excellent quality and very beautiful. I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2022
Extremely fast and careful shipping. Item conforms
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2022
I am very satisfied both with my purchase and the speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2022
Very good welcome. Good service and friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2022
Everything is very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
I am very satisfied with the cap I just bought, original, of very good quality and comfortable! Delivery very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2022
Very clear and responsive staff following my request online
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2022
everything is impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2022
very fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2022
Nothing to say, it is in accordance with the photos on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Practical site Effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Very fast shipping Correction of an error during the order taken into account with reassuring confirmation email I recommend without hesitation Stéphane R (Tarn)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2022
No comment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
Quality hat. Item in stock
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2022
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2022
The 2 hats delivered are very good but the delivery was not made to the requested pickup point (in Golfe-Juan) but to a pickup point several km away (in Juan-les-Pins).
That's regrettable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Super hat, better than I thought! Delivery in 48 hours as expected!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
Delivered on time, product confirmed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2022
Very fast delivery, but I would have thought, given the price of the cap, that it would be placed in a box with the brand name rather than just simple tissue paper. It's a bit mediocre for a gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
Very good experience, express delivery and extra product. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Very good advice from customer service to make my choice Very fast delivery no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2022
Expected delay of 2 to 3 weeks received 5 weeks later
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
I am very satisfied with the quality of the service and the cap. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2022
always perfect delivery on time; well packaged parcel nothing to complain about.
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