Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2022
Easy to use, good highlighting of the products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2022
Order taking without problem, but once it's done, you announce that there is a stock shortage, without giving a delivery time and you charge the credit card. Not very correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2022
Fast delivery, no disappointment with the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
Wide choice on the site and very good information about the products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
Very good. Delivery times respected. Very nice hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Amazing speed, 48 hours of waiting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2022
high quality product, I recommend this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
Order received very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
Nothing to report, perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2022
good, nothing to complain about..
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/06/2022
Fundamentally disappointed not to find your hat in local hat shops or at summer markets, and having to order it online with all the precariousness of Ubers and transport that this generates. A cost that explodes as a result!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2022
Very good, despite some scares after online payment: I received two messages that were directed to spam. I did not open them and I do not know their content. However, I had previously received the payment notice in due form.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2022
very good article
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
Pretty cap of good quality in line with my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
Very beautiful product and efficient delivery, very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
Article in accordance with its description. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2022
Size unavailable in the referenced item, must rely on a neighboring item or wait for restocking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
Not satisfied, the color of the cap does not match the name fate o po air TRACKET!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
Perfect!
Deadline respected
Quality of the TILLEY Hat: SUPERB
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2022
no problem; delivery on time of the ordered product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
Very nice hat, good customer service and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2022
The hat is really beautiful as desired.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2022
Perfect product, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2022
Everything is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2022
Good quality product, delivered within the announced deadline
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
Third headgear I buy from Taclet, fast and compliant shipping. Hats off!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2022
Nothing to report, Traclet remains an essential hat shop, the choice and the quality-price ratio remains correct.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
Very good,
Perfect description, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2022
Very very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2022
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2022
Very fast delivery in less than 48 hours
very elegant and light hat, very pleasant to wear
beautiful design
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2022
Following several orders on this site, I have always been very satisfied with the products and services;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2022
Great, very nice hat, very nice quality, order arrived very quickly, Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2022
No problems encountered on the site. I had already ordered and was satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
The shipping was fast, the price affordable and the hat of very high quality!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2022
Easy to use site. Quality hats, already used. The delivery was longer than expected because the relay was changed without my notice. It's a shame, my purchase was a birthday gift, arrived 2 days late.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
A lot of choices and well-placed prices.
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