Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 20/05/2022 à 16h44 following a purchase from 05/05/2022

Perfect

Translated reviews

Acheteur Vérifié

Published on 20/05/2022 à 15h20 following a purchase from 16/03/2022

Despite a stock shortage of more than a month, every request from us has always received a friendly response, up to delivery.

Translated reviews

Acheteur Vérifié

Published on 20/05/2022 à 14h24 following a purchase from 16/05/2022

Very nice straw hat that has also won over my entourage; it will create a stir. I recommend..

Translated reviews

Acheteur Vérifié

Published on 20/05/2022 à 14h00 following a purchase from 16/05/2022

navigation sometimes a bit complicated, but you get used to it after a while. For the rest, it's perfect.

Translated reviews

Acheteur Vérifié

Published on 20/05/2022 à 13h22 following a purchase from 14/05/2022

Easy to consult site.
Large choice of products, good description.

Translated reviews

Acheteur Vérifié

Published on 20/05/2022 à 10h30 following a purchase from 15/05/2022

Fast delivery

Translated reviews

Acheteur Vérifié

Published on 20/05/2022 à 09h59 following a purchase from 15/05/2022

The site is not very intuitive.

Translated reviews

Acheteur Vérifié

Published on 20/05/2022 à 09h45 following a purchase from 16/05/2022

very good I recommend

Translated reviews

Acheteur Vérifié

Published on 20/05/2022 à 07h31 following a purchase from 16/05/2022

The products are perfect!!!

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 22h26 following a purchase from 13/05/2022

Order received quickly and of high quality
I am delighted

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 21h10 following a purchase from 16/05/2022

super well-made site .. quality product .. impeccable organization

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 21h02 following a purchase from 14/05/2022

Well-finished product. A bit large, we sewed the back to the right size

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 19h50 following a purchase from 14/05/2022

Package received well and in line with my expectations

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 19h14 following a purchase from 12/05/2022

Very correct in size

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 19h01 following a purchase from 15/05/2022

The choice is present. Good order tracking.
Go for it!

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 18h42 following a purchase from 15/05/2022

Fast delivery. Very well packaged. I may have found the cane heavier than I expected. But overall I am satisfied

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 18h21 following a purchase from 12/05/2022

Perfect, easy to access.

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 17h48 following a purchase from 28/04/2022

Very nice product, completely satisfied

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 17h23 following a purchase from 13/05/2022

Very okay for everything

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 16h22 following a purchase from 14/05/2022

The product corresponds well to the website.

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 16h07 following a purchase from 16/05/2022

practical design product and impeccable realization. Very satisfied

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 15h52 following a purchase from 11/05/2022

Thank you very much, top quality I recommend

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 15h49 following a purchase from 15/05/2022

Perfect

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 14h41 following a purchase from 09/05/2022

I am very satisfied with my order.

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 14h32 following a purchase from 08/05/2022

No reviews.

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 14h16 following a purchase from 02/05/2022

See below

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 13h46 following a purchase from 13/05/2022

second order with them, quality products at affordable prices.

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 13h46 following a purchase from 15/05/2022

Very good

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 13h05 following a purchase from 15/05/2022

Always a very good choice of hats, especially the Tilley brand which does not shrink in the wash; fast delivery and the possibility of delivery to a pickup point.

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 12h19 following a purchase from 15/05/2022

Simple and fast…

Translated reviews

Acheteur Vérifié

Published on 19/05/2022 à 11h30 following a purchase from 11/05/2022

the item arrived wrapped in tissue paper: a sign of seriousness to ensure the package arrives in good condition.

Translated reviews

Acheteur Vérifié

Published on 18/05/2022 à 18h53 following a purchase from 08/05/2022

Fast delivery - well-designed site

Translated reviews

Acheteur Vérifié

Published on 18/05/2022 à 18h39 following a purchase from 12/05/2022

Fast and serious service

Translated reviews

Acheteur Vérifié

Published on 17/05/2022 à 17h26 following a purchase from 09/05/2022

Quality products
The packaging of my Gavroche was neat.
A very competent customer service, good listening.
I find the website classy.

Translated reviews

Acheteur Vérifié

Published on 17/05/2022 à 17h03 following a purchase from 02/04/2022

Nothing to report, items received conform to those proposed in their catalog.

Translated reviews

Acheteur Vérifié

Published on 17/05/2022 à 14h18 following a purchase from 10/05/2022

Very good

Translated reviews

Acheteur Vérifié

Published on 17/05/2022 à 13h17 following a purchase from 10/05/2022

Very good, very good quality and fast delivery

Translated reviews

Acheteur Vérifié

Published on 17/05/2022 à 12h14 following a purchase from 09/05/2022

Well-designed site

Translated reviews

Acheteur Vérifié

Published on 17/05/2022 à 11h32 following a purchase from 13/05/2022

This is the third time I buy from you but I find that you do not highlight and prioritize French manufacturing enough

Translated reviews

Acheteur Vérifié

Published on 17/05/2022 à 11h19 following a purchase from 05/05/2022

Payment by card has never been possible due to session expired issues with the credit agricultural despite validation in my banking app
Had to go through PayPal

Translated reviews