Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 15/04/2022 à 14h39 following a purchase from 12/04/2022

Perfect!

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Acheteur Vérifié

Published on 15/04/2022 à 09h34 following a purchase from 28/03/2022

Perfect

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Acheteur Vérifié

Published on 15/04/2022 à 08h14 following a purchase from 08/04/2022

Navigation a bit complicated on the site

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Acheteur Vérifié

Published on 15/04/2022 à 05h07 following a purchase from 08/04/2022

Perfect in every way

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Acheteur Vérifié

Published on 14/04/2022 à 23h59 following a purchase from 10/04/2022

Order processed very quickly and the hats are top-notch.
Perfect size.
Quality matches the price.
I am delighted and highly recommend this site.
Thank you for your professionalism.

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Acheteur Vérifié

Published on 14/04/2022 à 21h37 following a purchase from 08/04/2022

Super good selection.

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Acheteur Vérifié

Published on 14/04/2022 à 21h33 following a purchase from 07/04/2022

The product is delivered quickly and well packaged as requested. Thank you.

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Acheteur Vérifié

Published on 14/04/2022 à 21h06 following a purchase from 04/04/2022

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Acheteur Vérifié

Published on 14/04/2022 à 19h47 following a purchase from 09/04/2022

I found what I was looking for, I could track the order, it arrived as announced and the hat was as I had seen and wanted. Bravo!

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Acheteur Vérifié

Published on 14/04/2022 à 19h41 following a purchase from 09/04/2022

Very good

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Acheteur Vérifié

Published on 14/04/2022 à 19h12 following a purchase from 08/04/2022

Everything is perfect

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Acheteur Vérifié

Published on 14/04/2022 à 18h38 following a purchase from 08/04/2022

very disappointed with the product as the logo is not centered - the purchase loses its interest - I am unpleasantly disappointed

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Response from Chapellerie Traclet Published on 15/04/2022

Hello
We received your photo the day before yesterday and
We sent you an email with a photo to indicate that the photo you sent us was poorly placed and that the edge of the cap needs to be raised.
Remaining at your disposal
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 14/04/2022 à 18h31 following a purchase from 09/04/2022

Nothing to report; product conforms to the order and perfect delivery.

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Acheteur Vérifié

Published on 14/04/2022 à 18h17 following a purchase from 09/04/2022

Difficult to read the offer at the beginning... You have to get used to the vision you have of your collections to find what you want

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Acheteur Vérifié

Published on 14/04/2022 à 17h39 following a purchase from 08/02/2022

it's good

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Acheteur Vérifié

Published on 14/04/2022 à 13h39 following a purchase from 10/04/2022

Impeccable, it's true!

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Acheteur Vérifié

Published on 14/04/2022 à 13h23 following a purchase from 11/04/2022

Quality and seriousness

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Acheteur Vérifié

Published on 14/04/2022 à 13h22 following a purchase from 10/04/2022

Magnificent hat
Delivery on time
Very careful packaging

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Acheteur Vérifié

Published on 13/04/2022 à 23h08 following a purchase from 07/04/2022

Perfect

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Acheteur Vérifié

Published on 13/04/2022 à 22h28 following a purchase from 22/03/2022

Correct

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Acheteur Vérifié

Published on 13/04/2022 à 21h39 following a purchase from 06/04/2022

xxxx

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Acheteur Vérifié

Published on 13/04/2022 à 21h26 following a purchase from 06/04/2022

Great choice among major brands. Prices within everyone's reach.

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Acheteur Vérifié

Published on 13/04/2022 à 11h29 following a purchase from 05/04/2022

Effective. I would just criticize your site for not being able to clearly distinguish between delivery location and billing address if the names are different when placing orders. Fortunately, I was able to correct the mistake by phone.

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Acheteur Vérifié

Published on 13/04/2022 à 05h17 following a purchase from 25/03/2022

I am very satisfied with my order. The delivery times are satisfactory. The product seems to match their prices.

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Acheteur Vérifié

Published on 12/04/2022 à 23h32 following a purchase from 05/04/2022

Nothing to report

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Acheteur Vérifié

Published on 12/04/2022 à 18h52 following a purchase from 02/04/2022

Very satisfied with my purchase

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Acheteur Vérifié

Published on 12/04/2022 à 17h02 following a purchase from 10/03/2022

Item of very good quality

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Acheteur Vérifié

Published on 12/04/2022 à 15h17 following a purchase from 07/04/2022

We were looking for a very specific item, UV protection hat. Easy to find on the site. We were pleasantly surprised by the very quick delivery time.
Item conforms to our expectations. Very pleasant reception on the phone.

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Acheteur Vérifié

Published on 12/04/2022 à 13h43 following a purchase from 06/04/2022

Very good contact, fast shipping, very good value for money.

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Acheteur Vérifié

Published on 12/04/2022 à 13h20 following a purchase from 06/04/2022

Always good products, and fast delivery, therefore 5 stars from me.

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Acheteur Vérifié

Published on 12/04/2022 à 11h29 following a purchase from 04/04/2022

As usual, I am sure that the delivery will go perfectly, I expect the package tomorrow.

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Acheteur Vérifié

Published on 12/04/2022 à 11h03 following a purchase from 29/01/2022

Delivery time announced of 3 weeks… exceeded by 2 months!!

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Acheteur Vérifié

Published on 12/04/2022 à 10h07 following a purchase from 19/03/2022

Great choice, very good quality, fast delivery

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Acheteur Vérifié

Published on 12/04/2022 à 10h05 following a purchase from 04/04/2022

Unfortunately it was too big so we are waiting to see how it goes after we returned the order

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Acheteur Vérifié

Published on 12/04/2022 à 09h23 following a purchase from 08/04/2022

Good value for money. Size 60 a bit tight, 61 would be perfect. A size adjustment would be welcome.

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Acheteur Vérifié

Published on 12/04/2022 à 08h27 following a purchase from 07/04/2022

Beautiful quality, very nice hat,

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Acheteur Vérifié

Published on 11/04/2022 à 18h51 following a purchase from 07/04/2022

Very good

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Acheteur Vérifié

Published on 11/04/2022 à 18h42 following a purchase from 07/04/2022

fast delivery

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Acheteur Vérifié

Published on 11/04/2022 à 17h21 following a purchase from 07/04/2022

Beautiful cap. I bought it as a gift.. the size seems good to me! And especially very fast shipping!!

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Acheteur Vérifié

Published on 11/04/2022 à 17h04 following a purchase from 08/04/2022

everything but delivery

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