Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are very happy with your experience at Chapellerie Traclet. Your satisfaction is our greatest reward, and we hope to see you again very soon in our store.
Best regards,
The Chapellerie Traclet team
M
Maurice M.
Rating: 5 out of 5
following a purchase from 09/03/2026
An incredible choice and perfect service.
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Response from Chapellerie Traclet
Dear Maurice,
We sincerely thank you for your flattering review and your 5-star rating. We are delighted that you appreciated our wide selection as well as the quality of our service. Your satisfaction is our best reward, and we hope to welcome you again very soon at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team.
D
Daniel A.
Rating: 5 out of 5
following a purchase from 08/03/2026
Satisfied with the quality of the hat.
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Response from Chapellerie Traclet
Mr. Daniel, we sincerely thank you for your flattering review. We are delighted to learn that you are satisfied with the quality of your hat and hope to see you again soon on our "Chapellerie Traclet" site. Your satisfaction is our priority.
R
Rodolphe M.
Rating: 5 out of 5
following a purchase from 10/03/2026
Exactly what I expected. Headband as described, fast and careful delivery.
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Response from Chapellerie Traclet
Hello Rodolphe,
Thank you very much for your positive review! We are delighted that the headband met your expectations and that you appreciated the speed and care taken with the delivery. We look forward to welcoming you back to our site!
Best regards,
The Chapellerie Traclet team
C
Carine T.
Rating: 5 out of 5
following a purchase from 26/02/2026
Fast delivery and careful packaging. I recommend!
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Response from Chapellerie Traclet
Dear Carine,
We warmly thank you for your flattering review and your recommendation. We are delighted to learn that you were satisfied with the delivery and packaging of your order. We look forward to seeing you again soon on our "Chapellerie Traclet" site.
Best regards,
The Traclet team
V
Véronique G.
Rating: 3 out of 5
following a purchase from 11/03/2026
It's a shame that the finishing touches leave something to be desired regarding the ribbon around the hat that is fraying. It's a pity we can't send you a photo.
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Response from Chapellerie Traclet
Dear Véronique, we thank you for taking the time to share your feedback regarding our site "Chapellerie Traclet". We are sorry to learn that the finishing of your hat did not meet your expectations, and we take your comments very seriously. Please feel free to contact us directly by email to discuss your experience and consider a solution.
A
André J.
Rating: 5 out of 5
following a purchase from 11/03/2026
simple, practical, well done
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Response from Chapellerie Traclet
Dear André,
We warmly thank you for your positive review and your encouragement! We strive to make our customers' experience simple and pleasant, and your satisfaction is our greatest reward. We look forward to serving you again on our site "Chapellerie Traclet".
N
Nathalie B.
Rating: 5 out of 5
following a purchase from 09/03/2026
The hat chosen for my husband was very appreciated for its quality and look. The delivery took place within the deadlines. I recommend Chapellerie Traclet!
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Response from Chapellerie Traclet
Hello Nathalie,
A big thank you for your flattering review! We are delighted to learn that the hat pleased your husband and that the delivery went smoothly. Your recommendation means a lot to us, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
J
Jean M.
Rating: 4 out of 5
following a purchase from 06/03/2026
Good quality of manufacturing. We would have liked a thicker material in the denim quality.
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Response from Chapellerie Traclet
Thank you, Mr. Jean, for your positive feedback on the quality of our products. We take your remark regarding the thickness of the denim into account and will evaluate it for our future collections. Your satisfaction is paramount to us, and we hope to fully satisfy you during your next visit.
F
Freddy Lay L.
Rating: 3 out of 5
following a purchase from 10/03/2026
It is regrettable that there are no fixings provided to withstand the wind.
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Response from Chapellerie Traclet
Hello Freddy,
Thank you for taking the time to share your opinion. We are sorry to learn that our product did not fully meet your expectations regarding the fixings. Your feedback is valuable and will help us improve our products in the future. Please do not hesitate to contact us if you have any questions or suggestions.
Best regards,
The Chapellerie Traclet team
A
Antoine M.
Rating: 4 out of 5
following a purchase from 09/03/2026
My opinion is a bit mixed; I expected the fabric to have a bit more hold, however, it will serve its purpose and protect me from the sun.
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Response from Chapellerie Traclet
Dear Antoine, we thank you for your review and constructive remarks. We are glad to learn that our product fulfills its function of sun protection, and we take your suggestion regarding the fabric's hold into account to improve our future models. Please do not hesitate to come back to us for any questions or needs; we remain at your disposal.
G
Ginette T.
Rating: 5 out of 5
following a purchase from 09/03/2026
Very pleasant and clear phone conversation before ordering online with advice and explanations. Package and hat perfect upon receipt. Since then, we have ordered 10 more straw hats for our group.
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Response from Chapellerie Traclet
Dear Ginette,
We sincerely thank you for your flattering review and are delighted to learn that your experience with our service was pleasant. It is a pleasure to know that you found our advice helpful and that your straw hats fully met your expectations. Please do not hesitate to come back to us for any new orders; we will always be here to offer you the best service.
Best regards,
The Chapellerie Traclet team
H
Henri Camille T.
Rating: 5 out of 5
following a purchase from 03/03/2026
With the receipt of this second order, satisfaction is confirmed just like the first due to the quality of the products to the touch confirming the descriptive sheet of each item respectively.
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Response from Chapellerie Traclet
Dear Henri Camille,
We warmly thank you for your flattering review and for the trust you place in our shop. We are delighted to learn that the quality of our products met your expectations, both during your first order and the second. Your satisfaction is our priority, and your feedback is precious to us. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
G
Guy P.
Rating: 5 out of 5
following a purchase from 10/03/2026
Very good. Responsive and attentive.
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Response from Chapellerie Traclet
Dear Guy,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you appreciated our responsiveness and our listening. Your satisfaction is our priority, and we are happy to have met your expectations. We look forward to serving you again at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 09/03/2026
Very good but be careful, I find this hat runs small.
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Response from Chapellerie Traclet
Dear Isabelle,
Thank you very much for your review and your 5-star rating! We are delighted that you are satisfied with your experience at Chapellerie Traclet. We take note of your comment regarding the size of the hats and we will make sure to communicate this to our customers. Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
H
Hervé M.
Rating: 4 out of 5
following a purchase from 07/03/2026
I would have liked to be delivered at home. Otherwise, I am satisfied.
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Response from Chapellerie Traclet
Mr. Hervé, we thank you for your feedback and are delighted to learn that you are satisfied with your experience with our site "Chapellerie Traclet". We take note of your suggestion regarding home delivery and hope to fully satisfy you during your next orders. Do not hesitate to share your specific needs with us.
S
Sébastien B.
Rating: 5 out of 5
following a purchase from 08/03/2026
Good product
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Response from Chapellerie Traclet
Hello Sébastien,
We warmly thank you for your positive review and your rating of 5/5. We are delighted to hear that you are satisfied with your product. Please do not hesitate to reach out to us for any other requests or questions. See you very soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
D
Dominique L.
Rating: 5 out of 5
following a purchase from 08/03/2026
Perfect, very happy, quality, speed in delivery. Top-notch.
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Response from Chapellerie Traclet
Dear Dominique,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are satisfied with the quality of our products and the speed of our service. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
C
Cecile M.
Rating: 5 out of 5
following a purchase from 06/03/2026
Nice quality item. Fast and careful shipping. I recommend.
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Response from Chapellerie Traclet
Dear Cécile,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that our article satisfied you and that you appreciated the quality of our service. Your recommendation particularly touches us. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team.
M
Mickael C.
Rating: 5 out of 5
following a purchase from 06/03/2026
Perfect
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Response from Chapellerie Traclet
Dear Mickael,
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are satisfied with your experience with our site. Your satisfaction is our priority, and we hope to welcome you again very soon in our hat shop.
Sincerely,
The Traclet Hat Shop Team
M
Maurice D.
Rating: 5 out of 5
following a purchase from 08/03/2026
Satisfied with the respected deadline and the condition of the package.
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Response from Chapellerie Traclet
Dear Maurice,
We sincerely thank you for your positive feedback! We are delighted to learn that you are satisfied with the delivery time and the condition of your package. Your satisfaction is our priority and your comments encourage us to continue providing quality service. We look forward to seeing you again on our site.
Best regards,
The Chapellerie Traclet team
C
Corinne L.
Rating: 5 out of 5
following a purchase from 07/03/2026
Perfect. Matches the photo and description. Very good quality.
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Response from Chapellerie Traclet
Hello Corinne,
Thank you very much for your flattering review! We are delighted that you are satisfied with your purchase and that the product meets your expectations. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
E
Emeline F.
Rating: 5 out of 5
following a purchase from 04/03/2026
Very happy with my experience, order arrived quickly and very nice straw hats.
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Response from Chapellerie Traclet
Dear Emeline,
We sincerely thank you for your flattering review. We are delighted to learn that your order was processed quickly and that you are satisfied with the quality of our boaters. Your satisfaction is our priority, and your positive feedback encourages us to continue improving our service. We look forward to seeing you again soon on our website!
Best regards,
The Chapellerie Traclet team
P
Philippe D.
Rating: 5 out of 5
following a purchase from 08/03/2026
Traclet always offers very good quality items with beautiful finishes.
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Response from Chapellerie Traclet
Dear Philippe,
We warmly thank you for your flattering review. We are delighted to learn that you appreciate the quality and finish of our items, as this reflects our commitment to excellence. We look forward to welcoming you again on our "Chapellerie Traclet" site.
J
Jean-Vincent D.
Rating: 5 out of 5
following a purchase from 07/03/2026
Serious
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Response from Chapellerie Traclet
Hello Jean-Vincent,
A big thank you for your positive feedback and your trust in Chapellerie Traclet. We are delighted to know that our seriousness has satisfied you. We look forward to serving you again!
Best regards,
The team at Chapellerie Traclet
A
Arvind Rao K.
Rating: 5 out of 5
following a purchase from 09/03/2026
Hello, My delivery message was followed to the letter, securing and guaranteeing delivery to the Post Office pickup point at the indicated address. Thank you for that. I don't really like being bombarded with newsletters; I have kept your contact details; if there is a product that interests me, I will place an order in due time; by the way, I will soon place another order. Until then. Best regards. ARKistnah.
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Response from Chapellerie Traclet
Hello Mr. Rao,
We sincerely thank you for your positive feedback and are delighted to learn that you appreciated the follow-up on your delivery. We completely understand your preference regarding newsletters and respect your choice. Please feel free to reach out to us for your next order, we will be happy to serve you again.
Best regards,
The Traclet Hat Shop team.
C
Catherine F.
Rating: 1 out of 5
following a purchase from 06/02/2026
Never received this order
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Response from Chapellerie Traclet
Hello Catherine,
We are sorry to hear that you have not received your order. We have just filed a complaint with Colissimo to see where the package is.
If we cannot deliver it to you, we will refund you as we had sent you the last pair.
Best regards,
The Chapellerie Traclet team
N
Nadine R.
Rating: 5 out of 5
following a purchase from 16/02/2026
Perfect in every way
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Response from Chapellerie Traclet
Hello Nadine,
A big thank you for your glowing review! We are delighted to hear that you are completely satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service.
Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
P
Patrick F.
Rating: 5 out of 5
following a purchase from 05/03/2026
*****
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Response from Chapellerie Traclet
Hello Patrick,
We sincerely thank you for your flattering comment and for the 5/5 rating. Your satisfaction is our priority, and we are delighted that our hats have met your expectations. Do not hesitate to come back to us for your next purchase, we will always be happy to welcome you to Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team.
V
Vincent N.
Rating: 4 out of 5
following a purchase from 06/03/2026
Excellent product made in France, too bad it's only available in one color.
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Response from Chapellerie Traclet
Hello Vincent,
We sincerely thank you for your positive feedback on our product and for your appreciation of French craftsmanship. We understand your desire for more color choices and take note of your suggestion. Your satisfaction is our priority and we hope to see you again soon on our site to discover our upcoming new products.
Best regards,
The Chapellerie Traclet team.
V
Valerie C.
Rating: 5 out of 5
following a purchase from 05/03/2026
Good
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Response from Chapellerie Traclet
Hello Valérie,
Thank you very much for your positive feedback! We are delighted that our site "Chapellerie Traclet" has satisfied you. Please do not hesitate to reach out to us if you have any questions or specific needs.
Best regards,
The Chapellerie Traclet team
R
Resto R.
Rating: 5 out of 5
following a purchase from 05/03/2026
Great! Very good quality
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Response from Chapellerie Traclet
We sincerely thank you for your flattering feedback regarding the quality of our products at Chapellerie Traclet. Your satisfaction is our priority, and we are delighted that you enjoyed your experience. Don't hesitate to come back and visit us!
S
Sophie G.
Rating: 5 out of 5
following a purchase from 06/03/2026
A beautiful quality product.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Sophie. We are delighted that you appreciated the quality of our products and we strive every day to maintain these standards. We look forward to seeing you soon on our "Chapellerie Traclet" site.
C
Christophe M.
Rating: 5 out of 5
following a purchase from 04/03/2026
Hat well packaged, fast delivery...excellent
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Response from Chapellerie Traclet
Hello Christophe,
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with your hat and the speed of our service. Your satisfaction is our priority. See you very soon at Chapellerie Traclet!
Best regards,
The Traclet team
J
Jef S.
Rating: 5 out of 5
following a purchase from 03/03/2026
Despite a product error during the first shipment, the establishment was reactive and quickly did what was necessary to correct its mistake. Product seems to be of good quality...
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Response from Chapellerie Traclet
Hello Jef,
Thank you very much for your positive review! We are delighted to learn that our responsiveness allowed us to resolve the product error. Your satisfaction is our priority, and we are happy that the quality of our hats suits you. Please do not hesitate to come back to us for your future needs!
Best regards,
The Chapellerie Traclet team
M
Monique D.
Rating: 5 out of 5
following a purchase from 07/02/2026
good
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Response from Chapellerie Traclet
Hello Monique,
We warmly thank you for your positive review and for the 5/5 rating. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" met your expectations. Please do not hesitate to contact us if you have any questions or specific requests.
Best regards,
The Chapellerie Traclet team
B
Bernard P.
Rating: 4 out of 5
following a purchase from 04/03/2026
Very satisfied with this purchase
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Response from Chapellerie Traclet
We warmly thank you for your positive feedback, Mr. Bernard. We are delighted to learn that you are very satisfied with your purchase on our site "Chapellerie Traclet". Please do not hesitate to reach out to us for any questions or future needs, we will always be at your service.
G
Gérard G.
Rating: 5 out of 5
following a purchase from 04/03/2026
Very satisfied. Ease of ordering, speed of delivery, and quality product.
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Response from Chapellerie Traclet
Hello Gérard,
We sincerely thank you for your flattering review and are delighted to learn that you are very satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction regarding the simplicity of ordering, the speed of delivery, and the quality of our products motivates us to continue offering the best possible service. See you very soon!
G
Gerard D.
Rating: 5 out of 5
following a purchase from 02/03/2026
A site presenting a wide variety of hats for men and women. The site is well done, each item presented with many details, including care. Very easy to find the headgear I am looking for.
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Response from Chapellerie Traclet
Hello Gérard,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that our varied selection of hats, as well as the details provided for each item, have met your expectations. Your satisfaction brings us great joy and we hope to welcome you again soon on our site.
Best regards,
The Chapellerie Traclet team
M
Michel C.
Rating: 5 out of 5
following a purchase from 05/03/2026
Quality product, plus French made and reasonable price.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Michel. We are delighted that you appreciate the quality of our products as well as our commitment to French manufacturing. Your satisfaction is our priority, and we are happy to offer you items at reasonable prices.
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