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Rating: 5 out of 5
Very good quality products and fast shipping by Colissimo.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
good
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A
Rating: 1 out of 5
I had ordered a black hat, I received a white one and I can't manage to return it on the site.
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Response from Chapellerie Traclet
Hello
Sorry but we did not make a mistake as indicated on your invoice and the packing list, the chosen color is white. Moreover, currently, the black color is not available for this model.
So please check your invoice as the comment is not correct.
It is indeed possible to return it by following the return procedure
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Best regards
Traclet Sebastien
Sorry but we did not make a mistake as indicated on your invoice and the packing list, the chosen color is white. Moreover, currently, the black color is not available for this model.
So please check your invoice as the comment is not correct.
It is indeed possible to return it by following the return procedure
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Best regards
Traclet Sebastien
A
Rating: 3 out of 5
Fast shipping, merchandise return also fast....but restocking of a product is slow.
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A
Rating: 5 out of 5
Very nice product of good quality.
Too bad I made a mistake on the size.
Indeed, my size of 58 does not correspond as indicated to size L.
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Too bad I made a mistake on the size.
Indeed, my size of 58 does not correspond as indicated to size L.
A
Rating: 5 out of 5
Easy navigation on the site, which is well provided and detailed. If needed, the phone contact allows for additional information from a patient and pleasant advisor.
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A
Rating: 5 out of 5
Thank you!
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A
Rating: 5 out of 5
Well received, St. Nicholas was satisfied with his hat, thank you very much to all of you, have a nice day.
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A
Rating: 5 out of 5
The site is very well done, excellent colissimo delivery, long live the post, my Traclet products are always top-notch! Kudos to Sebastien and his teams, I highly recommend Traclet.
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A
Rating: 5 out of 5
Good, serious and complete service.
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A
Rating: 5 out of 5
Everything went very well.
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A
Rating: 5 out of 5
Easy access site, very fast delivery, satisfied in every way, I recommend this site 100/100.
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A
Rating: 4 out of 5
Nothing to report, ordered item conforms to delivery made in 3 days
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A
Rating: 5 out of 5
Fast shipping, corresponding products.
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A
Rating: 5 out of 5
Perfect customer service, I recommend to everyone, thank you.
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A
Rating: 5 out of 5
Easy navigation on the site. Perfect cap. Very fast shipping in excellent packaging.
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A
Rating: 5 out of 5
AAAAA+++++!!!!!
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A
Rating: 5 out of 5
Perfect, thank you.
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A
Rating: 5 out of 5
In accordance with the order.
Very good product.
Deadlines respected.
I recommend.
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Very good product.
Deadlines respected.
I recommend.
A
Rating: 4 out of 5
Happy with the product and its delivery and adherence to the delivery deadline, I will recommend the site
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A
Rating: 5 out of 5
Very satisfied.
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A
Rating: 4 out of 5
waiting for 2 months
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A
Rating: 5 out of 5
My order was delivered very quickly, the package was very well done and the purchased product was in every way compliant with the description on the site chapellerie-traclet.com
I highly recommend this site where navigation is smooth.
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I highly recommend this site where navigation is smooth.
A
Rating: 5 out of 5
Everything is ok....sometimes sizes are missing on certain models...quality products...wide choice of products...I have bought several times on your site and I have been satisfied....
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A
Rating: 5 out of 5
Nothing negative to say, easy to order, quick to deliver, very satisfied with the product!
So perfect, and thank you, Claude.
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So perfect, and thank you, Claude.
A
Rating: 3 out of 5
product too small size does not match
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A
Rating: 5 out of 5
Very good, I recommend.
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A
Rating: 4 out of 5
very good navigation on the site. very clear category.
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A
Rating: 3 out of 5
Positive: fast delivery (Chronopost so paid) & hat in excellent condition
To review: the packaging of the hat (I would have preferred tissue paper and/or a small fabric protective cover)
Brush: the color is not the right one, nor the model
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To review: the packaging of the hat (I would have preferred tissue paper and/or a small fabric protective cover)
Brush: the color is not the right one, nor the model
A
Rating: 5 out of 5
Good product.
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A
Rating: 5 out of 5
Careful and fast shipping, very large choice of quality, I will return.
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A
Rating: 5 out of 5
Fast shipping, package received in 3 days. Quality product in accordance with the description.
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A
Rating: 5 out of 5
This is the second hat I received without any problem. All good.
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A
Rating: 5 out of 5
Speed of service.
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A
Rating: 5 out of 5
Very well done site, easy ordering and very fast delivery. It's perfect.
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A
Rating: 5 out of 5
Order compliant, good service, fast delivery
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A
Rating: 5 out of 5
good
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A
Rating: 5 out of 5
Serious shop, fast shipping, thank you
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A
Rating: 5 out of 5
A trustworthy house, old-fashioned but with modern tools... It shows that when you want, you can... I highly recommend your site.
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A
Rating: 5 out of 5
Perfect hat (bicorne).
Fast delivery (about 4 days for abroad).
Perfect quality.
Perfect packaging.
Nothing to complain about!
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Fast delivery (about 4 days for abroad).
Perfect quality.
Perfect packaging.
Nothing to complain about!