Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Difficult to pay online! I know that ChapellerieTraclet is not directly to blame but it was difficult to place the order. Thanks to the person who kindly informed me over the phone and sent me a payment form.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2021
I quickly received what I ordered and in adequate packaging
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/09/2021
Order 04.09 (cap + chapka)
Cap delivered on 25.10
Chapka pending
Issue?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2021
good preparation of the package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
I am satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
an easy-to-use site, multiple choices, pure happiness !!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2021
Perfect exactly what I expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2021
Order of a navy blue night cap, one size Ref RC074X.
One size too tight to fit all adults and teenagers. The quality seems acceptable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2021
nothing to say - I received what I expected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/08/2021
Site unable to validate an order for Switzerland.
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Response from Chapellerie Traclet
Hello
Thank you for your message, it's strange that you had issues ordering from Switzerland.
We have many Swiss clients including the Grand Théâtre of Geneva.
What issue did you encounter during your order?
Best regards
Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
Very fast delivery very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2021
very happy to have found this type of item made in France
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
Serious company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2021
The order met my expectations...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2021
I am very satisfied with my navy cap and my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2021
Pleasant and easy navigation on the site. Fast and secure delivery. Item conforms to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Everything is perfect! I am delighted. Thank you a thousand times.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
top cap conforms delivery and packaging ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
satisfied, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Fast delivery and product conforms; I am very satisfied with the cap I ordered
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/10/2021
Navigating the site presents some difficulties in searching.
One example: You send me an email for a preview of the collection.
I then search for the leather cap which is only available in black on the search site.
Fortunately, you sent me information the next day presenting this
cap in brown color. Otherwise, there would have been no order
With my best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Quality item, delivered in record time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Impeccable! I am satisfied and happy while being happy to be satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Always perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Everything is perfect since I placed the order. Friday 22 at 5 PM.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2021
well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Products conform to descriptions and photos and ultra-fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2021
Beautiful invoice for this sailor cap. A bit tight around the head, I measured according to the provided indications. Quick shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Easy to navigate the site, delivery on the scheduled day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
I am very satisfied with Traclet. It's a serious site that offers original hats of good quality at a fair price. Delivery is very fast. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Very nice quality hats. I am very happy with my purchases. I will quickly come back to order more hats. The choice is a pure delight....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
Quality product and service; perfect cut and size
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2021
Good reception on time, quality hat. Given the price, a nicer box and a note accompanying the hat would have been a good idea.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2021
Impeccable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/10/2021
Just to say that size 61 is too tight for me and I would have needed a 62. There is a way to wear the beret military style, perched on the top of the head and well turned over the ears, a more relaxed, looser way, which would deserve larger sizes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2021
Completely satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2021
fast shipping and deadlines respected!! I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
5/5 totally satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2021
Very fast delivery
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