Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2021
Good site, clear, happy to have found what I was looking for!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2021
Well-designed site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2021
I had to return the package, the straw hat being too big!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
The site is generally well structured and I quickly found the product I was looking for in the search bar.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2021
Received very well packaged, very nice product, I am very happy, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2021
Very good purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
A packaging that fits in the mailbox would have been wiser and sufficient for the soft saharan cap. Luckily, I was home when the postwoman rang to deliver the package that did not fit in the mailbox.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
Order conforms to my expectations, fast delivery, I recommend chapellerie-traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2021
I have nothing else to say but everything is perfect !!!! Ordered item: perfect !!! Delivery time: perfect !!! The delivery itself: perfect !!! I recommend this site ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
Very very satisfied with my purchase and the customer relationship
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
Product arrived on time and secure payment, perfect very complete website in the offer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2021
Very simple navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2021
Quality service and product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
Impeccable! If all mail order sales went as well... :-) Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2021
Choice, quality, French product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
Excellent product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2021
The site is very well made and offers a wide choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
A lot of choices!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
Very nice item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
Easy searches on the site. Very quick responses to my questions. Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/07/2021
Review the returns.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2021
Friendly welcome. Order received in 24h
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/06/2021
Hello, I would have given more if Traclet hat shop was not too eager to cash in but to deliver first.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2021
Perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
Perfect and extremely fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
Item corresponding to my expectations. The quality is there. I ordered with one size up. The hat arrived very well protected in the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2021
not disappointed. Good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Tricorn of very good quality meets my expectations. Thank you for your seriousness. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
Advice, delivery, and timing excellent. House to recommend,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2021
no other opinion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
Impeccable, fast and careful service: I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
Very wide choice of hats. Prices sometimes a bit high.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
The choice is wide and the description of the hat I ordered on the site is accurate. The technical sheet is useful, specifying in particular whether the hat is waterproof and for which season it is recommended. However, the delivery time was a little longer than announced (5 days instead of 3). The product received (Australian hat made of kangaroo leather) is of excellent quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
Quality choice and very fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2021
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2021
Very good presentation, product conforms to the photograph.
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