Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2021
Everything is perfect, simple and ultra-fast, both in ordering and in delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
Perfect transaction and a quality product that satisfies me
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/07/2021
ok for the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
Fast delivery, delivery tracking, item conforms, nothing to complain about!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2021
Happy with our purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2021
TOP!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2021
Hats conforming to the vision on the site. Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2021
Easy to contact seller and good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Good quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
Clear and very efficient service, prices are fair, the order arrived in 2 days
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2021
The product corresponds well to my order, the quality of the clip that tightens the chin strap is difficult to handle, its quality is therefore average.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2021
Everything is good: compliance and quality of the product, availability and delivery...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
Fast and compliant
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/07/2021
Order placed on July 7 with express delivery for next day delivery. As of July 24, no package received, no electronic or paper delivery notice, no SMS.
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Response from Chapellerie Traclet
Hello
Please excuse us if you have not received your order.
We will make a claim on Monday regarding the first shipment and we will send it to you again on Monday.
Please excuse us for this inconvenience
Best regards
Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2021
Very satisfied with my order as it is really the hats I am looking for, too bad you only have khakis and not in black but that's just a color detail, I will even recommend some for myself and one for my uncle, thank you for satisfying me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
Very good, fast deliveries. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
Super responsive site, error I made in my order, email for return of the item 48 hours after receipt, order received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
Everything is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
I am super happy to have discovered Traclet, my 3 mikis fit me wonderfully, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
Clear site, easy to find what you are looking for. Order received on time. Item well packaged and compliant with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
+ : detailed description of products, warning message for product back in stock, speed of order and delivery. Also, products matching my maximum sun protection needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
hat conforms to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
nothing to say perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
Fast shipping and well packaged. Very satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2021
the post forced the package to fit in the box, impossible to take it out, had to tear the cardboard at the risk of damaging its contents, complaint made to the post office.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2021
Quick delay between order and delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/06/2021
Long wait for order to arrive!
Once received, item poorly sized and not as described!
Item returned!
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Response from Chapellerie Traclet
Hello
Please excuse us for the delay.
However, this model is one size fits all as it has an adjustable back.
What sizing issues did you encounter?
We have been selling it for several years but we have not had any sizing issues until today
Remaining at your disposal to improve the miki.
Best regards
Traclet sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2021
Pretty hat conforming to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2021
good site varied choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2021
Very good product quality and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2021
I recommend buying from this site, it is assured and well secured and I received my order after a week
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2021
Fast delivery and well packaged, hat conforms to the descriptions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
I highly recommend your items, quality and originality are present...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2021
perfect, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2021
It is a pity that there are no visuals with models.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2021
Non-respect of the announced delivery time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
impeccable
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