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Rating: 5 out of 5
Purchase of 2 caps in size 56 but one is larger than the other, it must depend on the model. They are nice.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
everything was perfect
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A
Rating: 5 out of 5
Superb cap! Beautiful finish!! Thank you
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A
Rating: 5 out of 5
Product as described, fast delivery, really EXCELLENT
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A
Rating: 5 out of 5
Excellent site where you can find all possible headgear existing in the world of excellent quality. Fast and efficient service.
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A
Rating: 5 out of 5
everything is very good thank you
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A
Rating: 5 out of 5
Normal
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A
Rating: 5 out of 5
Website navigation, delivery, order form, 20/20
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A
Rating: 1 out of 5
I placed an order for a Gavroche style cap, order made on 06/04/21, the site indicates delivery between 48h and 72h. To date, I have been debited for my item but have received no news or delivery. I will return to the site soon to inform future customers of the seriousness of this company which is currently not professional.
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Response from Chapellerie Traclet
Hello
The order was sent on Monday, June 7 under colissimo tracking 6m17879354882
You even received two emails from the post office that you read.
One of which indicated an incident and therefore a delay in delivery.
Normally, the post office should indicate the day it will be delivered.
Please excuse us for this inconvenience beyond our control.
A complaint has however been made
Best regards
Traclet Sébastien
The order was sent on Monday, June 7 under colissimo tracking 6m17879354882
You even received two emails from the post office that you read.
One of which indicated an incident and therefore a delay in delivery.
Normally, the post office should indicate the day it will be delivered.
Please excuse us for this inconvenience beyond our control.
A complaint has however been made
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Excellent site, with many choices and reasonable prices... I recommend!
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A
Rating: 4 out of 5
It is a pity that you cannot modify an order as soon as it is validated. I had to make a second order due to a size error (on my part) in the first one. So I had to make a return.
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A
Rating: 5 out of 5
Perfect, the quality, the delivery time, nothing to complain about, I recommend.
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A
Rating: 5 out of 5
the delays are fast and the goods conform to the choice made on the site. The descriptions are valuable for the purchase. very satisfied
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A
Rating: 4 out of 5
pleasant
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A
Rating: 5 out of 5
Very good, large choice
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A
Rating: 5 out of 5
Perfect and fast
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A
Rating: 5 out of 5
Excellent hat
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A
Rating: 5 out of 5
5 stars
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A
Rating: 5 out of 5
perfect, fast delivery, very beautiful hat
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A
Rating: 5 out of 5
The site is easy to use. The products are logically categorized. The delivery is fast, the item is well packaged.
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A
Rating: 5 out of 5
THIS IS NOT THE FIRST TIME I ORDER FROM TRACLET AND I AM SATISFIED
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A
Rating: 5 out of 5
Very good
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A
Rating: 3 out of 5
Color choices for each model are a bit limited, especially on the light gray tone which is a classic.
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A
Rating: 5 out of 5
Excellent snapback: very comfortable, pleasant material to wear even in heat, and very pretty.
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A
Rating: 4 out of 5
Fast delivery with many choices
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A
Rating: 5 out of 5
As a golfer, very good site but not enough choice for women
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A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Meets my expectations
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A
Rating: 4 out of 5
Good
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A
Rating: 5 out of 5
Good product. I am satisfied.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Matches my order
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A
Rating: 5 out of 5
Well packaged fast delivery
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A
Rating: 5 out of 5
Perfect
Good size
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Good size
A
Rating: 5 out of 5
Everything is ok
Chic hat!
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Chic hat!
A
Rating: 1 out of 5
Too bad there is no rating (-) 20!
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Response from Chapellerie Traclet
Hello
As indicated on the day of your order, the ordered color was in stock. You chose to change the color. This is what we did and ordered for you.
As indicated, we should receive it this week.
This product is made in Portugal as
Indicated on the product sheet.
Best regards
Traclet Sébastien
As indicated on the day of your order, the ordered color was in stock. You chose to change the color. This is what we did and ordered for you.
As indicated, we should receive it this week.
This product is made in Portugal as
Indicated on the product sheet.
Best regards
Traclet Sébastien
A
Rating: 4 out of 5
No problems. Recommended.
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A
Rating: 5 out of 5
Well packaged.
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A
Rating: 5 out of 5
Very ergonomic
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A
Rating: 5 out of 5
Pleasant site, easy to use.
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